Guests
All properties in Kep, Kep Province, Cambodia

Kep Bay Hotel & Resort, Kep

Family-friendly hotel with 2 restaurants, near Kep Beach

  • Free WiFi and free parking
From
$37 CAD

Image gallery

  • Deluxe Double Room, Pool View - Guest Room View
  • Deluxe Double Room, Pool View - Guest Room View
  • Pool
  • VIP Suite - Balcony
  • Deluxe Double Room, Pool View - Guest Room View
Deluxe Double Room, Pool View - Guest Room View. Image 1 of 104
1 / 104Deluxe Double Room, Pool View - Guest Room View
City Center, Kep, 23100, Cambodia
8.8.Fabulous.
  • Great big swimming pool, but bicycles broken down and unfit for riding.

    Jul. 6, 2020

  • Very quiet but very good if you just want to chill. Staff very friendly and welcoming.…

    Mar. 1, 2020

See all 18 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 29 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Free use of bicycles

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Television
  • Free toiletries

What’s around

  • Kep Beach - 14 min walk
  • Kep National Park - 20 min walk
  • Crab Market - 31 min walk
  • Koh Tonsay (Rabbit Island) - 0.3 mi / 0.6 km
  • La Plantation - 13.7 mi / 22.1 km
  • Kampot Provincial Museum - 15.4 mi / 24.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, Mountain View
  • Deluxe Double Room, Sea View
  • Deluxe Double Room, Pool View
  • Deluxe Family Suite
  • Family Suite The Bay
  • VIP Suite
  • The Bay Suite
  • Deluxe Twin Room, Mountain View
  • Deluxe Twin Room, Sea View

Location

City Center, Kep, 23100, Cambodia
  • Kep Beach - 14 min walk
  • Kep National Park - 20 min walk
  • Crab Market - 31 min walk

What’s around

Landmarks

  • Kep Beach - 14 min walk
  • Kep National Park - 20 min walk
  • Crab Market - 31 min walk
  • Koh Tonsay (Rabbit Island) - 0.3 mi / 0.6 km
  • La Plantation - 13.7 mi / 22.1 km
  • Kampot Provincial Museum - 15.4 mi / 24.8 km
  • Kampot Salt Fields - 17 mi / 27.3 km
  • Wat Kiri Sela - 17.9 mi / 28.9 km

Getting around

  • Phnom Penh Intl. Airport (PNH) - 82.9 miles/133.4 km
  • Phu Quoc (PQC-Phu Quoc Intl.) - 30.3 miles/48.7 km
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 29 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6:00 AM to 6:00 PM*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Free bicycles on site
  • Playground on site

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Fireplace
  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Sky - Onsite bar. Open daily.

Small print

Also known as

  • Kep Bay Hotel Resort
  • Kep Bay
  • Kep Bay Hotel & Resort Kep
  • Kep Bay Hotel & Resort Hotel
  • Kep Bay Hotel & Resort Hotel Kep

Optional extras

Rollaway beds are available for USD 20.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kep Bay Hotel & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Palm House Boutique (10-min walk), Kep Villa (2.1 mi), and Blue kep restaurant (2.1 mi).
  • Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is USD 65 per vehicle one-way.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again.

    1 night trip with friends, Feb. 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed with my family including kid. This room really comfortable and clean. The room space is enough for my kid to play there. View of ocean is so nice. Especially I enjoyed very much at pool, clean and big. Love this place and will come again next time.

    2 night family trip, Jun. 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Service at restaurant & reception a bit slow & unorganised but staff very friendly & accomadating. Great breakfast buffet. Hiring motorbike & tuk-tuk was no problem,quick & efficient.

    6 night trip, Mar. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great little place off the beaten path

    We really enjoyed our stay at the Kep Bay Hotel. The staff was friendly and helpful. The rooms were clean and well-appointed. The pool area was great for our afternoon cooling down after touring the area and hiking in the Kep National Park. The hotel was a little bit of a walk from most things but that was ok with us. A tuk tuk to the other things was between $2-$3. The hotel staff helped arrange local tours and even our transit to Phu Quoc after our visit at very reasonable prices. We found it to be a great value. The provided breakfast was not overly extravagant but very good. We ate poolside a couple of times and the food was also good and the bar staff attentive. We really enjoyed our stay.

    Sean, 2 night romance trip, Mar. 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Dissatisfied

    Nice hotel but very disappointed with the Management. We were celebrating my husband's 62nd birthday. I emailed the manager to let him know twice. He never responded. The previous hotel we stayed in called the Kep Bay hotel to arrange a pick up for us. On arrival no one was there. We had called the hotel from the bus station but had difficulty being understood. When we arrived I asked to see the Manager but he was at his farm! I reminded the deputy manager re my husband's birthday on arrival. He said he would arrange the room to be made up with petels etc. On the morning of my husband's birthday I reminded him again. He said I should have informed them before and there would be a surcharge to make the room nice. I again reminded him I had sent an email and told him on checkin. I also asked for an ice bucket for a bottle of champagne I had brought my husband for his birthday, by the pool. We were the only 2 by the pool. He sent a beer create and tried to charge us for this! I asked to see him and took him to their bar to show him what an ice bucket looked like for champagne and expressed my disappointment in his penny pinching and lack of customer service and how he was ruining our celebration. We then got our ice bucket and room made nice with petels and heart shaped towels with no extra charge. I felt very let down by the Managers and feel they are not supporting their staff or looking after their customers.

    Kim, 5 night romance trip, Jan. 21, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Not so Good. Cleanliness is no where to find...Floor was never cleaned and the room cleaning service was very late. Dining and swimming pool also not cleaning properly. There was no time restrictions for swim pool usage and make it worse. The location is better. Breakfast is average. Finally not value for the room rate. Behind rooms cannot open the curtains. Always some body peeping through the windows as it was facing road.

    Shirley, 2 night business trip, Nov. 22, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very good

    very good hotel.

    Donat, 2 night trip with friends, Mar. 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    bon hôtel

    Hôte est situé dans un endroit calme , pas loins de marché et environ 2 km de marché de crabe , si non en descendant on peut trouver à manger par cher , le petit déjeuner est très bon : Europe ou asiatique au choix . Le seul point négatif est le problème sanitaire.

    Tek, 3 night trip, Feb. 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful!

    Perfect! The hotel is the best in town the staff is very nice and helpful!

    Lydie, 2 night trip, Mar. 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Ein neues Hotel mit teilweisen großen Schwächen.

    Das Hotel hat ein Sauberkeitsproblem in den Zimmern, Bad und Bett und um den Swimmingpool herum. besonders die Liegen sind kaputt und schmutzig. Auch die eigentlich sehr schöne Rooftop- Terasse war am Boden extrem schmutzig. Der Swimmingpool war sehr trübe und nicht frisch. Das Frühstück war auch im asiatischen Teil geschmacklos oder auch Salatsoßen schlecht. Das Hotel ist eigentlich noch sehr neu aber schon teilweise, weil schlecht gepflegt, runter. Ein Ärgernis waren auch die nächtlichen lautstarken Gelage von speziell chinesischen Gästen bis teilweise nach Mitternacht, ohne daß das Personal einschritt. Die Lage und Aussicht vom Hotel waren aber sehr schön. Auch die Ausstattung der Zimmer war gut. Bis auf den schlechten TV Empfang.. Liegt alles Personal und am Management.

    3 night romance trip, Jan. 13, 2019

    Verified Hotels.com guest review

See all 18 reviews