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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Holiday Emerald Hotel, Hanoi

3.5-star3.5 stars
24 Hang Manh, Hoan Kiem, Hanoi, Vietnam

3.5-star hotel with restaurant, near Hoan Kiem Lake
  • Free WiFi
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Breakfast
Tasty breakfast
Cleanliness
Clean
Room
Great room
Vibe
Awesome vibe

Holiday Emerald Hotel, Hanoi

from $25 CAD
  • Superior Double Room
  • Superior Twin Room
  • Executive Double or Twin Room
  • Holiday Double or Twin Room
  • Family Room

What’s around Holiday Emerald Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Old City Gate - 12 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 24 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Ngoc Son Temple - 9 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 17 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Raised toilet seat
  • Low-height counters/sink
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Holiday Emerald Hotel, Hanoi’s small print

Also known as

  • Holiday Emerald Hotel Hanoi
  • Holiday Emerald Hanoi
  • Holiday Emerald
  • Holiday Emerald Hotel Hotel
  • Holiday Emerald Hotel Hanoi
  • Holiday Emerald Hotel Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge

Rollaway beds are available for VND 345000.0 per night

Airport shuttle service is offered for an extra charge of VND 408000

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Emerald Hotel, Hanoi

  • Does Holiday Emerald Hotel offer free cancellation for a full refund?
    Yes, Holiday Emerald Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Holiday Emerald Hotel?
    Sorry, there's no parking at Holiday Emerald Hotel.
  • Are pets allowed at Holiday Emerald Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Holiday Emerald Hotel?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Holiday Emerald Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Holiday Emerald Hotel?
    Yes, an airport shuttle is available. The charge is VND 408000.

Recent reviews

Exceptional 9.6 From 234 reviews

Exceptional 10.0
Excellent staff - the most helpful I’ve experienced in my many travels. Very attractive, spacious rooms. There was a generous free breakfast buffet and an on-demand menu.
Grace, ca2 night trip with friends
Exceptional 10.0
Would definitely come back
This is a small well located hotel in the Old Quarter. The staff are exceptional, helping us with bookings and suggestions. The rooms are spotless, well appointed and a good size. We had rooms at the back which were very quiet. The beds are very comfortable. The breakfast buffet had lots of choice and you can order a custom breakfast as well. Great hotel.
Grace, ca3 night trip with friends
Exceptional 10.0
Highly recomended
Lovely staff - very friendly and helpful. Gave great recommendations and made us feel welcome. Hotel was clean and rooms were nice. Good location!
Kirsty, gb2 night trip with friends
Exceptional 10.0
Great, quiet hotel in the heart of the old quarter. Fabulous staff.
Alison, us4 night trip
Exceptional 10.0
Newbies in Hanoi!
Wonderful hotel in Old Quarter. Handy to everything and within easy walking to the lake. Warm and fabulous staff who are more than happy to assist. Great options available for breakfast. Clean rooms, clean hotel, good aircon and hot shower, comfortable bed. Loved this place and will stay again.
Susan, au4 night family trip
Exceptional 10.0
Great location if you are on vacation. Easy walk to most places of interest. Staff was incredibly nice and accommodating. Great value.
Gregory, us4 night trip
Exceptional 10.0
Wonderful service, lovely reception personnel - thank you!
Simone, us2 night trip with friends
Exceptional 10.0
Lovely
Staff went out of their way to give great service. Hotel was well kept.
sg2 night romance trip
Exceptional 10.0
Our refuge in Hanoi
We used the Emerald Holiday as a base for discovering Hanoi and for day trips outside the city and spent more than a week here. This hotel is a hidden gem in so many regards: We chose this hotel based on the location which is excellent since it is situated right in the middle of the Old Quarter of Hanoi. Most of the main sights are well within walking distance. We ordered transport to the hotel from the airport and received confirmation from the reception at once. All of our correspondence was answered quickly. The reception and service we received were excellent! The staff are all very friendly, they all speak english and they are eager to make sure you feel comfortable. They provided for every one of our demands and inquiries; transport to and from the airport, day trips to Ninh Binh and other locations outside Hanoi and tips for sightseeing in Hanoi. This helped us get the most out of our trip without having to worry about logistics. Anna, our main contact, even helped us with rearranging our booking on Cat Ba island and kept in touch with us while we were there! I can't praise her highly enough! The rooms are immaculate, spacious and clean, the beds are very comfortable and breakfast is provided according to individual needs. If you stay in Hanoi for a couple of days or an extended period; there's no need to look any further.
Hans, ie4 night romance trip
Exceptional 10.0
Amazing Service, Accomodation & Location
The hotel itself is very clean, great ac, and looks just like the photos but the staff and service here are what made our stay amazing! We were always greeted with a smile and the staff were extremely helpful and accomodating. We even showed up 3 days ahead of our reservation unannounced after a storm had altered our plans and they let us keep our bags at the hotel all day and help us book new travel arrangements in no time - we would have been lost without them! We came back to this hotel a few days later and the staff let us check in at 6 am even though the check in time isnt until 2 pm. The list goes on with how helpful they were: did all of our laundry in a single day because we were leaving and booked us a private car to the airport at a competitive price. The location is also great - right in the old quarter and walking distance to everything. Would definitely recommend this hotel!!
Olivia, us1 night trip with friends

Holiday Emerald Hotel, Hanoi

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