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Aurea Museum by Eurostars Hotel Company

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Deluxe Double Room (with Sofa Bed) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Aurea Museum by Eurostars Hotel Company

VIP Access
UNESCO Sustainable Travel Pledge

Aurea Museum by Eurostars Hotel Company

5.0 star property
Luxury hotel with indoor pool, near Rossio Square

9.4/10 Exceptional

478 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Massage/treatment rooms
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Rossio Square - 13 min walk
  • Commerce Square - 4 min drive
  • Lisbon Cathedral - 10 min drive
  • Santa Justa Elevator - 9 min drive
  • Castle of São Jorge - 9 min drive
  • Marquis of Pombal Square - 13 min drive
  • Lisbon Oceanarium - 20 min drive
  • Jerónimos Monastery - 25 min drive
  • Belém Tower - 27 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 20 min drive
  • Cascais (CAT) - 38 min drive
  • Santa Apolonia Station - 11 min walk
  • Rossio Station - 17 min walk
  • Cais do Sodré Station - 18 min walk
  • Limoeiro Stop - 4 min walk
  • Terreiro do Paco Station - 4 min walk
  • Sé Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Esperanca da Se - 2 min walk
  • Restaurante Caso Sério - 2 min walk
  • Duetos da Sé - 3 min walk
  • Banca De Pau - 3 min walk
  • Mesa Kreol - 3 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Aurea Museum by Eurostars Hotel Company puts you within a 10-minute drive of Rossio Square and offers an airport shuttle (available 24 hours) for EUR 40 per vehicle. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Limoeiro Stop is 4 minutes and Terreiro do Paco Station is 4 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 1:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • An indoor pool
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 2:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Frequently asked questions

Does Aurea Museum by Eurostars Hotel Company offer free cancellation for a full refund?
Yes, Aurea Museum by Eurostars Hotel Company does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aurea Museum by Eurostars Hotel Company?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Aurea Museum by Eurostars Hotel Company on 11 Dec 2022 start from CA $201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aurea Museum by Eurostars Hotel Company?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aurea Museum by Eurostars Hotel Company?
Yes, there's an indoor pool.
Are pets allowed at Aurea Museum by Eurostars Hotel Company?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Aurea Museum by Eurostars Hotel Company?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Aurea Museum by Eurostars Hotel Company?
You can check in from 2 PM - 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Aurea Museum by Eurostars Hotel Company?
No, this hotel doesn't have a casino, but Lisbon Casino (19-min drive) is nearby.
What is there to do at Aurea Museum by Eurostars Hotel Company and nearby?
Aurea Museum by Eurostars Hotel Company has an indoor pool and a Turkish bath.
Are there restaurants at or near Aurea Museum by Eurostars Hotel Company?
Yes, there's an onsite restaurant. Nearby restaurants include Mesa Kreol (3-min walk), Taberna do Vilarinho (3-min walk), and Pastelaria Guadalupe (4-min walk).
Does Aurea Museum by Eurostars Hotel Company have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Aurea Museum by Eurostars Hotel Company like?
Aurea Museum by Eurostars Hotel Company is located by the river in Lisbon Old Town, a short 4-minute walk from Limoeiro Stop and 13 minutes' walk from Rossio Square. Our travelers say the local area is very walkable.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Excellent
Beautiful hotel. Interesting museum of Roman remains. Especially convenient for the Cruise Terminal.
Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

tina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible time at Aurea!!
Our experience at Aurea was amazing!! Everyone is so friendly, they really went above and beyond to help us out. We were visiting for a birthday trip, and they were so thoughtful with leaving a small cake and some champagne in the room! Loved every bit of our time here; special shout-out to Bruno from the restaurant, Rafael at reception, and everybody else who made our stay so special. Aurea was a big part of us falling in love with Lisbon!!
Arnavi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable accommodations.
Our flight was delayed and we had checked in closed to midnight. The hotel staff gave us a warmth welcome and checking in was smooth. All the staff were friendly and helpful especially the front desk staffs, name a few like Carolina, Joanna and Brunna. The room is spacious for couples and is comfortable. We have a good view of the sea. The hotel location is good and convenient too. It is accessible to the town center by just a few minutes walk. Overall, we have enjoyed our stay with Aurea Museum. We will definitely come back to this hotel again.
Emily, 6-night trip
Verified Hotels.com guest review

6/10 Good

Claire, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
It is a very nice and comfortable hotel with a nice big bathroom . Staff was friendly and it came as a surprise to us that we were living in a historical place thereby known as a museum hotel . It was walking Distance from all restaurants and shopping areas next to where the cruise lines anchor across the Tagus river .
Shailja, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks for the great experience . 5 stars !!
My stay was amazing I travel a lot and this is top 3 for me. I will search out this franchise or brand of hotel from now on and will not stay anywhere else if I am in Lisbon. Very clean, fresh away from noice but close to everything, safe, clean comfortable spacious rooms, staff I give A+. Helped us get reservation at a hard to get into FADO Michelin star restaurant right behind hotel. They sent us to our room waiting for us two times one on arrival and one on my birthday dessert and champagne. Very good way to to develop a relationship with guests. Stay at this hotel!
David, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
This hotel was excellent! Atmosphere, room, food and service - all wonderful!
Cynthia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elegant Lisbon Nest
The hotel is very unique. There is small a museum located on site, as the hotel was built upon old Roman ruins. It's conveniently located between the interesting Alfama and Old Town areas. There's a plethora of decent restaurants within a five minute walk. The rooms are nicely appointed, well kept, and the staff is super helpful. Enthusiastic actually. Couldn't really ask for more for the price.
charles, 3-night trip
Verified Hotels.com guest review