Le Tsilaosa Hotel & Spa

Photo gallery for Le Tsilaosa Hotel & Spa

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Le Tsilaosa Hotel & Spa

Le Tsilaosa Hotel & Spa

4.0 star property
Cilaos upscale hotel with restaurant

7.4/10 Good

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
21, Rue du Pere Boiteau, Cilaos, 97413
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Self-serve laundry
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 74 min drive
  • Denis (RUN-Roland Garros Airport (RUN) - 131 min drive
  • Airport shuttle (surcharge)

About this property

Le Tsilaosa Hotel & Spa

A great choice for a stay in Cilaos, Le Tsilaosa Hotel & Spa features an airport shuttle. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this upscale hotel include a terrace and a garden.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
  • Restaurant
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Le Carnotzet - Onsite theme restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: EUR 1.0

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Hosted evening meal costs EUR 45

Children & extra beds

  • Rollaway beds are available for EUR 140.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Frequently asked questions

Does Le Tsilaosa Hotel & Spa offer free cancellation for a full refund?
Yes, Le Tsilaosa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Le Tsilaosa Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Le Tsilaosa Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 30 per pet, per stay.
Is parking offered on site at Le Tsilaosa Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Le Tsilaosa Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Le Tsilaosa Hotel & Spa?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 2:00 PM.
What is there to do at Le Tsilaosa Hotel & Spa and nearby?
Le Tsilaosa Hotel & Spa has spa services and a garden.
Are there restaurants at or near Le Tsilaosa Hotel & Spa?
Yes, there's an onsite restaurant, Le Carnotzet. Nearby restaurants include Le Magnolia (5-min walk), L'Isabelle (6-min walk), and Le petit randonneur (6-min walk).
Does Le Tsilaosa Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Le Tsilaosa Hotel & Spa like?
Le Tsilaosa Hotel & Spa is located a short 18-minute walk from Pitons, Cirques and Remparts of Reunion Island.

Overall score and ratings

7.4

Good

8.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Johnny, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

15-17 novembre
Bon hôtel et bon accueil. Petit bémol concernant les renseignements fournis pour les restaurants sur place. Quelques infos contradictoires de la part du personnel alors que plusieurs restaurants sont ouverts en ville. Les massages proposés par l’hôtel sont de très bonne qualité.
Gilles, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Pas digne d’un 4 étoiles
Hôtel qui a grand besoin de rafraîchissement et qui n’est pas à la hauteur d’un 4 étoiles. Terrasse de la chambre qui donne sur la rue et vue sur un jardin, sale et non entretenu.
Brigitte, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

FLORIAN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

un hotel à recommander (Marie Laure de vienne)
bravo pour cet hotel un peu colonial et ses petits déjeuner excellents (orange pressé, oeufs, pain....)
marie laure, 2-night trip
Verified Hotels.com guest review

4/10 Fair

déception pour notre anniversaire de mariage
La chambre était très agréable et confortable. Cependant, le service (diner et petit déjeuner) laissait à désirer avec un personnel jeune et amateur. Le prix payer pour le diner n'était pas à la hauteur du service. Quand au petit déjeuner, le service démarrait à 07H00 et nous qui sommes arrivés à 08h00, il n'y avait presque plus rien au buffet. Et quand si on a fait la remarque, on nous a préciser qu'il n'y avait plus rien. Enfin, c'est à l'heure de partir qu'on nous a ramené nos œufs au plat après nouvelle demande bien sur.
Jean Frederic, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bon accueil 😊 Mais le bruit des autres résidents et bruit de la ville un peu dérangeant 😌
Fabiola, 1-night trip
Verified Expedia guest review

8/10 Very good

Très bon séjour, personnel très pro, petit bémol sur le restaurant qui ne proposait que deux plats : raclette et fondue …
Marie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Très bon séjour !
Établissement charmant et personnels agréables. Très bien situé ! Seul point négatif, l'isolation phonique de la chambre n'était pas génial, peut être un point à améliorer pour atteindre l'excellence !
Julien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Je conseille très bien
Un très belle hôtel
Fabrice, 1-night trip
Verified Hotels.com guest review