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All properties in San Sebastian, Basque Country, Spain
1 room, 2 adults

Akelarre - Relais & Châteaux, San Sebastian

5-star5 stars
Padre Orcolaga, 56, San Sebastian, 20008, Spain

Luxury hotel with spa, near Bay of Biscay
  • Free full breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fantastic in every way. The nicest hotel i have ever had the privledge of staying at. Oct. 6, 2018
  • This hotel is modern and the attention to detail throughout the hotel as well as the…Sep. 30, 2018

Akelarre - Relais & Châteaux, San Sebastian

from $593 CAD
  • Standard Double Room, Terrace, Sea View
  • Deluxe Double Room, Terrace, Sea View
  • Suite, Private Pool, Sea View

What’s around Akelarre - Relais & Châteaux, San Sebastian

Landmarks

  • Bay of Biscay - 32 min walk
  • Monte Igueldo - 42 min walk
  • Ondarreta Beach - 2.9 mi / 4.6 km
  • Concha Promenade - 3 mi / 4.9 km
  • Loretopea - 3.1 mi / 5 km
  • Miramar Palace - 3.1 mi / 5 km
  • Concha Beach - 4.3 mi / 6.9 km
  • Basque Culinary Center - 7.7 mi / 12.4 km

Getting around

  • Bilbao Airport (BIO) - 65 min drive
  • Biarritz (BIQ-Pays Basque) - 53 min drive
  • San Sebastian (EAS) - 32 min drive
  • San Sebastian Amara Station - 15 min drive
  • Donostia-San Sebastián Station - 16 min drive
  • Pasaia Station - 23 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (14 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Electric vehicle charging point

Offsite

  • Free area shuttle within 7 km

  • Free beach shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Winery attached
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Second bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

AKELARRE has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Akelarre - This fine-dining restaurant serves breakfast, lunch, and dinner. 3-star Michelin rating. Reservations are required.

Akelarre - Relais & Châteaux, San Sebastian’s small print

Also known as

  • Hotel Akelarre San Sebastian
  • Hotel Akelarre
  • Akelarre Relais & Chateaux
  • Akelarre - Relais & Châteaux Hotel
  • Akelarre - Relais & Châteaux San Sebastian
  • Akelarre - Relais & Châteaux Hotel San Sebastian
  • Akelarre San Sebastian
  • Akelarre

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Akelarre - Relais & Châteaux, San Sebastian

  • Does Akelarre - Relais & Châteaux offer free cancellation for a full refund?
    Yes, Akelarre - Relais & Châteaux does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Akelarre - Relais & Châteaux?
    Yes, there's free self parking.
  • Is there a pool at Akelarre - Relais & Châteaux?
    Yes, there's an indoor pool.
  • Are pets allowed at Akelarre - Relais & Châteaux?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Akelarre - Relais & Châteaux?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Akelarre - Relais & Châteaux?
    Yes, there's an onsite restaurant. Nearby restaurants include Cinc Sentits (3-min walk), Iturrieta trikuharria (3-min walk), and Zuberoa Restaurant (3-min walk).
  • Is airport shuttle service offered by Akelarre - Relais & Châteaux?
    Yes, an airport shuttle is available.

Recent reviews

Exceptional 9.4 From 71 reviews

Good 6.0
Overpriced hotel and restaurant, but fab views.
This is more of a 4 star hotel than a 5 star, as there’s no pool, despite being far from any beach. There’s a beautiful indoor jacuzzi at the wellness centre, but nobody there to help, so we had to get towels from an open massage room! No changing facilities that we could see, except for a mixed gender toilet with shower. No lockers either. The steam room was out of order. There was a new member of staff answering the phone who didn’t know anything about the hotel. Breakfast service was super-slow, though the food was ok and the views amazing. The location is idillic and the views stunning, but the service is very patchy. Certainly not what one would expect when spending €500 per night. We couldn’t work out the iPod-like room phone and couldn’t call reception at all: no instructions anywhere. We ate in the much lauded Michelin starred restaurant, but were quite disappointed to be truthful. Not worth the €300 x person.
Thai Ping, hk1 night trip
Exceptional 10.0
Fantastic View
The hotel and staff are amazing. Views unreal and food that is for foodies. One draw back and a major one is that this is a beach area resort that has no out door pool or deck area to sun in a bathing suit. Spa is amazing as well.
michael, us3 night trip
Good 6.0
Upscale hotel outside San Sebastián
Nice hotel, only weird thing is I could hear other people showering and got food poisoning from their restaurant which was supposed to have been great (too heavy sauces on everything). Otherwise the rooms are huge with amazing sea views (incl. from bathtub), the spa was great, what I could eat of the complimentary breakfast was also very delicious. The service was also good.
Adele, ie1 night trip
Exceptional 10.0
Beautiful views and sumptuous luxury
The most beautiful hotel on the coast, incredible views, and a great spa. I was only here for 2 nights, though I booked 3, only because a small airline cancelled. I wish I’d had 3! Akelare is gorgeous, it’s pure luxury. It’s a bonafide honeymoon or anniversary place.
Linda, us3 night romance trip
Exceptional 10.0
Not allowed to sunbathe on the beautiful decks, so kind of formal but overall incredible! Rooms were awesome!
Susan, us2 night romance trip
Exceptional 10.0
An amazing experience.
It was an amazing experience. We were en route back to U K. Wish we had had more time to experience this fantastic hotel. The staff were extremely helpful and friendly. The food was delicious and also the wine. I tried to find something that I felt could improve on my stay. The Egyptian cotton bed linen was luxurious. The pillows were too soft for me but I was told they have a choice of four different pillows which if I had taken the time to read in the hotel blurb I would have found this out. Certainly recommend a stay here.
Nigel, gb1 night romance trip
Exceptional 10.0
A special place
Stunning location and unique hotel with brilliant views from your room and bathroom! Not cheap but a great place to stay for That special occasion in San Sebastián
Ian, gb3 night romance trip
Very Good 8.0
De Vine!
Stunning architecture. Fabulous breakfasts in bed . Beautiful place , and great service .The pool and spa are very nice. Very comfortable , premium sheeting and bedding and the suite was spacious with great views .Bathroom a little dated.
patrick, za2 night romance trip
Exceptional 10.0
Amazing hotel. While planning my trip I initially wanted to book the Maria Christina. But it was sold out. Turns out this was a good thing. The akelarre hotel has one of the most amazing views. The food and service are also great. It is in a nice quiet area and is 15 minutes from the center of San Sebastián. Highly recommend this hotel.
us2 night romance trip
Very Good 8.0
Check in was very slow. We were left on a sofa for about 15 minutes and no one came to help us with our luggage when we came out of our car. We were informed of a frequent shuttle to San Sebastián as and when we needed it, then told on the morning we needed a transfer we’d have to wait an hour or get a taxi! So mixed messages here which was disappointing and unexpected. Payment was also taken about 2 weeks before arrival which I wasn’t expecting. Other than this the views and food was second to none and I had a great time. Just a shame there were a couple of aspects which left a bit of disappointment.
gb1 night romance trip

Akelarre - Relais & Châteaux, San Sebastian

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