Civic Hotel Autograph Collection in Vancouver: Reviews, Deals, and Hotel Rooms on Hotels.com

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4-star hotel in City Centre with restaurant and bar/lounge

Daily cooked-to-order breakfast (CAD 25.00 per person)

Room, 2 Queen Beds, Non Smoking | Bathroom

Overview
Rooms
Location
Amenities
Policies

Fabulous

Property highlights

Pet-friendly

Pool

Parking available

Free WiFi

Bar

13475 Central Avenue, Surrey, BC, V3T 0K2

Main amenities

Housekeeping (on request)
Restaurant and bar/lounge
Breakfast available
Self parking
Seasonal outdoor pool
Room service
Coffee shop/cafe
Conference center
Business center
8 meeting rooms
Terrace
24-hour front desk

Feel at home

Private bathroom
Premium TV channels
Terrace
Coffee/tea maker
Blackout drapes/curtains
Elevator

Room options

Room, 1 King Bed, Non Smoking, Corner

35 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking

33 sq m
City view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

32 sq m
City view
Sleeps 2
1 King Bed

Room, 1 Single Bed, Accessible, Non Smoking

Room, 1 Twin Bed, Accessible, Non Smoking

31 sq m
City view
Sleeps 2
1 Twin Bed

About this area

What's nearby

In City Centre
Metropolis at Metrotown - 18 min drive
Coquitlam Centre - 15 min drive
Simon Fraser University - 20 min drive
Commercial Drive - 25 min drive
Pacific Coliseum - 25 min drive
Port of Vancouver - 29 min drive

Getting around

Pitt Meadows, BC (YPK) - 28 min drive
Vancouver Intl. Airport (YVR) - 34 min drive
Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
Vancouver Harbour Flight Centre (CXH) - 48 min drive
Coquitlam Central Station - 15 min drive
Port Coquitlam Station - 15 min drive
Pitt Meadows Maple Meadows Station - 19 min drive
Surrey Central Station - 3 min walk
King George Station - 12 min walk
Gateway Station - 14 min walk

Restaurants

Pho Tam Restaurant - 2 min walk
Guacamole Mexican Grill - 15 min walk
Sushi & Roll - 4 min walk
Sushi Plus - 13 min walk
Uncle Fatih's Pizza - 2 min walk

About this property

Civic Hotel Autograph Collection

When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Public transportation is just a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.

Languages

Arabic, English, Filipino, Hindi, Romanian

Sustainability

Sustainability practices

Housekeeping on request

This information is provided by our partners.

Learn more about properties’ sustainability practices

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

144 rooms
Arranged over 21 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19

Children

No cribs (infant beds)

Pets

Pets allowed (2 total, up to 110 lbs per pet)*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Onsite self parking (CAD 20 per day; includes in/out privileges)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (late night)

What to do

Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby

Working away

Business center
8 meeting rooms
Computer station
Conference center (7978 square feet of space)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff

Facilities

Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Seasonal outdoor pool
Reception hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles

Room amenities

Be entertained

32-inch LED TV
Premium satellite channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Free long-distance and local calls

Food and drink

Free bottled water

Housekeeping (on request)
In-room safe (laptop compatible)

Special features

Dining

Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.

Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

Breakage deposit: CAD 500.00 per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately CAD 25.00 for adults and CAD 14.00 for children

Renovations and closures

The following facilities or services will be unavailable from September 5 2023 to April 1 2024 (dates subject to change):

Swimming pool

The following facilities are closed seasonally each year. They will be closed from September 5 to April 1:

Swimming pool

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Parking

Self parking costs CAD 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

The seasonal pool is open from April 01 to September 30
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Civic Autograph Collection

Civic Hotel Autograph Collection Hotel

Civic Hotel Autograph Collection Surrey

Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection offer free cancellation for a full refund?

Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Civic Hotel Autograph Collection?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Civic Hotel Autograph Collection?

Yes, there's a seasonal outdoor pool. The pool will be unavailable from September 5 2023 to April 1 2024 (dates subject to change).

Are pets allowed at Civic Hotel Autograph Collection?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Civic Hotel Autograph Collection?

Yes. Self parking costs CAD 20 per day.

What are the check-in and check-out times at Civic Hotel Autograph Collection?

You can check in from 3:00 PM - midnight. Check-out time is noon.

Is there an onsite casino at Civic Hotel Autograph Collection?

No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (10-min drive) and Starlight Casino (16-min drive) are both nearby.

What is there to do at Civic Hotel Autograph Collection and nearby?

Have fun with nearby activities like cycling, hiking, and kayaking. Civic Hotel Autograph Collection also has a seasonal outdoor pool.

Are there restaurants at or near Civic Hotel Autograph Collection?

Yes, Prado Cafe offers local cuisine.

What's the area around Civic Hotel Autograph Collection like?

Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 11 minutes' walk from Holland Park.

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

4 Sept 2023

It was an extremely nice hotel in a decent neighbourhood. Everything was sparkling clean and the location was excellent. I guess the only issue i had was that the Kingsize bed i booked wasnt available for whatever the reason so we got double queen instead. But they made up for it with welcome/sorry packages. Staff at the hotel were extremely friendly. I'll definitely stay there again in my future visits to Surrey.