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Civic Hotel Autograph Collection

4.0 star property
Surrey hotel with outdoor pool and restaurant

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Photo gallery for Civic Hotel Autograph Collection

Outdoor pool
Meeting facility
Room, 1 King Bed, Corner
Property amenity
Reception
When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch, and dinner. A bar/lounge, a hot tub, and a terrace are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet-friendly
  • Parking available

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 8 meeting rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CA $229
CA $271 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed
Reception

Sheraton Vancouver Guildford Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.0 out of 10, Wonderful, 1,003 reviews
The price is CA $164
CA $190 total
includes taxes & fees
Apr 27 - Apr 28
Sheraton Vancouver Guildford Hotel
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About the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Central City Shopping Centre - 4 min walk - 0.4 km
  • Holland Park - 11 min walk - 0.9 km
  • Guilford Town Centre - 4 min drive - 3.9 km
  • Hard Rock Casino Vancouver - 10 min drive - 9.8 km
  • Lougheed Town Centre - 13 min drive - 10.8 km

Getting around

  • Pitt Meadows, BC (YPK) - 26 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
  • Vancouver Intl. Airport (YVR) - 38 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
  • Vancouver Harbour Flight Centre (CXH) - 48 min drive
  • Coquitlam Central Station - 15 min drive
  • Port Coquitlam Station - 15 min drive
  • Pitt Meadows Maple Meadows Station - 19 min drive
  • Surrey Central Station - 3 min walk
  • King George Station - 12 min walk
  • Gateway Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch, and dinner. A bar/lounge, a hot tub, and a terrace are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.

Languages

Arabic, English, Filipino, Hindi, Romanian

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 110 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 20 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (7978 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Terrace
  • An outdoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.
Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 27.00 for adults and CAD 15.00 for children

Renovations and closures

The property will be renovating from May 19 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay

Parking

  • Self parking costs CAD 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection offer free cancellation for a full refund?

Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Civic Hotel Autograph Collection?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Civic Hotel Autograph Collection?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Civic Hotel Autograph Collection?

Yes. Self parking costs CAD 20 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Civic Hotel Autograph Collection?

No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (10-min drive) and Starlight Casino (16-min drive) are both nearby.

What is there to do at Civic Hotel Autograph Collection and nearby?

Have fun with nearby activities like cycling, hiking, and kayaking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.

Are there restaurants at or near Civic Hotel Autograph Collection?

Yes, Prado Cafe offers local cuisine.

What's the area around Civic Hotel Autograph Collection like?

Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 11 minutes' walk from Holland Park.

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Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
View
Location
Parking
Restaurant
Food
Refrigerator
Bed
Room service

What guests liked

  • The hot tub was nice and had a perfect temperature with a stunning view. (4 reviews)
  • The pool and hot tub were breathtaking, with a stunning view and perfect temperature. (4 reviews)
  • The property offers great dining experiences with welcoming staff and clean facilities, with many restaurants nearby within walking distance. (4 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Craig, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

tahmid, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Salina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Gurinderpal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Guillermo Gerardo Davila, 1-night trip
Verified Expedia guest review

2/10 Poor

Valérie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sumeet, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property specially for a family.
Bobby, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kagina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel, restaurant and staff at this location is amazing. The viwe from the room was stunning. The only downside is the area around the hotel. Surrey needs to do something to clean it up a bit more.
Jeffrey, 1-night trip
Verified Expedia guest review

4/10 Fair

Md Imran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Simrandeep, 1-night trip
Verified Expedia guest review

10/10 Exceptional

P, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful experience
Rayan, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Good
Opinder, 1-night trip
Verified Expedia guest review

10/10 Exceptional

sandeep, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mohit, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Harman, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Immediately by the sky train. Very convenient for transportation but if you are a light sleeper it might be an issue for you. Lovely new property, everything was great in the rooms. Staff was very welcoming.
Jann, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Anu, 1-night trip
Verified Expedia guest review