Civic Hotel Autograph Collection

4.0 star property
4-star hotel in City Centre with restaurant and bar/lounge

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Civic Hotel Autograph Collection

Photo gallery for Civic Hotel Autograph Collection

Exterior
Meeting facility
Daily cooked-to-order breakfast (CAD 25.00 per person)
Room, 2 Queen Beds, Non Smoking | Bathroom
Fitness facility

Overview of Civic Hotel Autograph Collection

8.8

Fabulous

Property highlights

  • Pet-friendly
  • Pool
  • Parking available
  • Free WiFi
  • Bar
Map
13475 Central Avenue, Surrey, BC, V3T 0K2
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Room options

Room, 1 King Bed, Non Smoking, Corner

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Twin Bed, Accessible, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

About this area

What's nearby

  • In City Centre
  • Metropolis at Metrotown - 18 min drive
  • Coquitlam Centre - 15 min drive
  • Simon Fraser University - 20 min drive
  • Commercial Drive - 25 min drive
  • Pacific Coliseum - 25 min drive
  • Port of Vancouver - 29 min drive

Getting around

  • Pitt Meadows, BC (YPK) - 28 min drive
  • Vancouver Intl. Airport (YVR) - 34 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
  • Vancouver Harbour Flight Centre (CXH) - 48 min drive
  • Coquitlam Central Station - 15 min drive
  • Port Coquitlam Station - 15 min drive
  • Pitt Meadows Maple Meadows Station - 19 min drive
  • Surrey Central Station - 3 min walk
  • King George Station - 12 min walk
  • Gateway Station - 14 min walk

Restaurants

  • Pho Tam Restaurant - 2 min walk
  • Guacamole Mexican Grill - 15 min walk
  • Sushi & Roll - 4 min walk
  • Sushi Plus - 13 min walk
  • Uncle Fatih's Pizza - 2 min walk

About this property

Civic Hotel Autograph Collection

When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Public transportation is just a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.

Languages

Arabic, English, Filipino, Hindi, Romanian

Sustainability

Sustainability practices

Housekeeping on request
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 total, up to 110 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (7978 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)

Special features

Dining

Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.
Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 25.00 for adults and CAD 14.00 for children

Renovations and closures

The following facilities or services will be unavailable from September 5 2023 to April 1 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 5 to April 1:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Parking

  • Self parking costs CAD 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 01 to September 30
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection offer free cancellation for a full refund?
Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Civic Hotel Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Civic Hotel Autograph Collection?
Yes, there's a seasonal outdoor pool. The pool will be unavailable from September 5 2023 to April 1 2024 (dates subject to change).
Are pets allowed at Civic Hotel Autograph Collection?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Civic Hotel Autograph Collection?
Yes. Self parking costs CAD 20 per day.
What are the check-in and check-out times at Civic Hotel Autograph Collection?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at Civic Hotel Autograph Collection?
No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (10-min drive) and Starlight Casino (16-min drive) are both nearby.
What is there to do at Civic Hotel Autograph Collection and nearby?
Have fun with nearby activities like cycling, hiking, and kayaking. Civic Hotel Autograph Collection also has a seasonal outdoor pool.
Are there restaurants at or near Civic Hotel Autograph Collection?
Yes, Prado Cafe offers local cuisine.
What's the area around Civic Hotel Autograph Collection like?
Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 11 minutes' walk from Holland Park.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

It was an extremely nice hotel in a decent neighbourhood. Everything was sparkling clean and the location was excellent. I guess the only issue i had was that the Kingsize bed i booked wasnt available for whatever the reason so we got double queen instead. But they made up for it with welcome/sorry packages. Staff at the hotel were extremely friendly. I'll definitely stay there again in my future visits to Surrey.
In Huk, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Home, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Somroh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great short stay.
This is a beautiful hotel, the staff was nice, and the location was great. The prices were reasonable. We asked for service a few times via text and got help quickly. We got room service from Dominion, the hotel restaurant, and it was delicious. The layout of the "corner king" was a little weird - if someone was opening the fridge or closet, the other person couldn't get to the bathroom or sink, but I think they did a good job with the limited space they had. We had a weird issue with fire detector testing, but I guess they've got to do it (just not what you want to deal with on "vacation.") Dog friendly - I would just note that there was a little grassy patch with a garbage and poop bags but it was very overgrown and we saw a needle in it. I know the hotel probably can't do much about needles and drug use is an issue in every city but if the patch was mowed/trimmed it would have been more obvious so we could avoid the hazard. We ended up finding a patch of fake grass with a fire hydrant that our dogs liked.
Monyca, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

kelley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love how clean everything was
Sarah, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Doug L, 2-night trip
Verified Expedia guest review

8/10 Very good

Manmeet Singh, 2-night trip
Verified Expedia guest review

8/10 Very good

Anthony, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel room was comfortable and clean. The view was spectacular. The area is in transition but has some great architecture. The location is central to the lower mainland and very close to the sky train and freeway. Parking was easy and cheap.
Carrie, 1-night trip
Verified Expedia guest review