Hotel Extended Suites Ciudad Juarez by US Consulate, Ciudad Juarez

Very good price and located in a excellent area

Very close and within easy walking distance to the Consulate, Mission Mall, Servicios Medicos la Frontera, Clinica Medico Internacional, and the Applicant Service center! We were pleased with the excellent service we received during our stay.

I’ve stayed here multiple times and I’ve always had an excellent experience. Rooms are always clean. It would be awesome if they had a full breakfast since they only offer coffee, pastries and some fruit.

We ended up leaving this hotel because every time we used the hairdryer or the microwave, the electricity went off. For the 8 nights we were there, the sheets were not changed once, the bathroom was not cleaned once, and we had to ask for new towels or for the trash to be emptied. The included breakfast was stale rolls and bruised fruit, several times the coffee had run out by 8:30 AM. Overall, for the money, we were not impressed. We needed to stay one additional night that we had not reserved and were told that if we let them know before check out, they would honor our original price. When we went to the front desk to inquire, the price had doubled, so we left. I highly suggest the Wyndham Suites across the street, where we stayed on our last night. The room was clean, the breakfast was an actual hot meal, and the staff were friendly and helpful.

Girl was always on the phone. Shower took forever to get warm. It advertises free breakfast but all that was there was coffee and pastries. It should just advertise free coffee.