Sinai Suites Hotel

Photo gallery for Sinai Suites Hotel

Primary image
Standard Double Room | In-room safe, desk, free WiFi
Standard Double Room | In-room safe, desk, free WiFi
Suite | Living area
Suite | Living room

Overview of Sinai Suites Hotel

Sinai Suites Hotel

3.5 star property
3.5-star hotel in Kigali with restaurant and bar/lounge

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
KG 40 St., Gate 43, Kimironko, Kigali
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Snack bar/deli
  • Free toiletries

Choose dates to view prices

About this area

Getting around

  • Kigali (KGL-Kigali Intl.) - 16 min drive

About this property

Sinai Suites Hotel

3.5-star hotel
Consider a stay at Sinai Suites Hotel and take advantage of free breakfast (local cuisine), dry cleaning/laundry services, and a bar. Be sure to enjoy African cuisine at the onsite restaurant. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Meeting rooms, smoke-free premises, and tour/ticket assistance
  • A 24-hour front desk, concierge services, and luggage storage
Room features
All guestrooms at Sinai Suites Hotel feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 11:30 AM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers

Languages

  • English
  • French
  • German

Room amenities

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in African cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Sinai Suites Hotel Kigali
Sinai Suites Kigali
Sinai Suites
Sinai Suites Hotel Hotel
Sinai Suites Hotel Kigali
Sinai Suites Hotel Hotel Kigali

Frequently asked questions

Does Sinai Suites Hotel offer free cancellation for a full refund?
Yes, Sinai Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sinai Suites Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sinai Suites Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sinai Suites Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sinai Suites Hotel?
You can check in from 11:30 AM - anytime. Check-out time is 10:00 AM.
Are there restaurants at or near Sinai Suites Hotel?
Yes, there's an onsite restaurant that offers African cuisine. Nearby restaurants include Sakae (2.1 mi), pili pili (2.1 mi), and Sol e Luna (2.2 mi).
What's the area around Sinai Suites Hotel like?
Sinai Suites Hotel is located a short 5-minute walk from Kimironko Market.

Overall score and ratings

4.0

6.0/10

Cleanliness

4.7/10

Staff & service

4.0/10

Property conditions & facilities

2/10 Poor

Possibly the worst ever hotel experience I've had
Incredibly poor customer service. They don't provide an airport shuttle even though during booking it suggests they do. When we got there we discovered there's no A/C or fans, there were no towels in the entire hotel as they'd "sent them out for washing." They didn't have my reservation and in fact if I hadn't taken a printed copy of the Hotels.com reservation we would not have been able to stay there. As it stands, they called me on the phone while I was at the airport heading out to say that they needed me to send them a copy of the paid reservation as they couldn't find it in their system. Without a doubt the worst hotel experience I've ever had! Thinking of staying there? Run a mile in the opposite direction as fast as you can.
Joseph, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

A study in mediocrity
Whilst the service was truly friendly, and the check-in process quick- one couldn't help but feel sorry for the management staff who had to abide by certain 'rules' fixed by their higher-ups. The room cost me around 47$, however the hotel charges another 10 USD (each) for pick ups and drop to the airport. So if one is planning on spending close to 70$ just for a night's stay then I'd prefer some of the other options available near by. The rooms were clean, however my bathroom shower didn't have any water at 6am when I tried having a shower. I called up the reception multiple times but no one bothered answering. The manager told me that since I'm leaving early the next day (6.45am) and their breakfast doesn't start till about 8am, they will give me a packed breakfast. I found that sweet. However, at the time of leaving they had all but forgotten about it. All in all, a forgettable experience. I am certainly not returning to this place!
Verified Expedia guest review