Hotel Panchoy

Photo gallery for Hotel Panchoy

Primary image
Pool
Terrace/patio
Terrace/patio
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Overview of Hotel Panchoy

Hotel Panchoy

3.0 star property
Colonial hotel in historical district in Antigua Guatemala

8.4/10 Very good

86 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Refrigerator
Map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Outdoor pool access
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate dining area
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala
  • Central Park - 4 min drive
  • Antigua Guatemala Cathedral - 4 min drive
  • Santa Catalina Arch - 2 min drive
  • Acatenango - 68 min drive
  • Universidad del San Carlos de Guatemala - 66 min drive
  • Mundo Petapa - 63 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Hotel Panchoy

A great choice for a stay in Antigua Guatemala, Hotel Panchoy features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 45 per vehicle. Guests can enjoy the sauna, and hiking/biking trails and mountain biking are nearby. Other highlights at this Colonial hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking within 656 ft (USD 10 per night); reservations required; discounts available
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle within 1 kilometers*
  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Access to nearby outdoor pool
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1965
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Spa services
  • Sauna

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 7 for adults and USD 6 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way, Maximum occupancy 3)
  • Area shuttle and beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 13 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs USD 10 per night (656 ft away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Erick, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Room was clean and staff were friendly. There were 2 double beds and a twin bed in each room, unfortunately, they were very firm. Nice 2 for 1 breakfast a few blocks away.
Tammy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent location
Roberto, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Se puede decir que es un lugar agradable. Pero estoy inconforme por los siguiente: No hay parqueo mi carro quedo en la calle y me lo golpearon. Acompañado de mi familia somo 5 personas el hotel solo reconoció reservacion para 2. Me requirieron un pago adicional. Si es posible me especifiquen porque me cobraron $61 dólares us el hotel solo reconoce $30.00 dólares us
Aroldo, 1-night family trip
Verified Expedia guest review

8/10 Very good

Family environment
Leonardo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and their service above and beyond. The room was clean. The room had 4 beds, two queen and two personals. One of the queen was orthopedic and the others softer. The internet service was good. The only thing that I might complaint is where the breakfast is serve. Is a couple of blocks far from the hotel and due to my broken feet made it difficult to walk. Anyway, I used Ubereats and no problem at the end.
GLORIA, 4-night family trip
Verified Expedia guest review

2/10 Poor

They couldn’t figure out our rooms. Very poor rooms. You should check other places before this one.
MiguelandAbigail, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All good. Nice place
Sandra, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Karen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

if you want to rest this very special place away from noise very . good attention the location very good to do all kinds of walking activities. I loved the decoration of the. Beds
Monica María, 3-night family trip
Verified Orbitz guest review