Four Points By Sheraton Puebla

Photo gallery for Four Points By Sheraton Puebla

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
View from room

Overview of Four Points By Sheraton Puebla

Four Points By Sheraton Puebla

3.5 star property
3.5-star hotel in Puebla with outdoor pool and restaurant

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Puebla
  • Zocalo Square - 14 min drive
  • Puebla Cathedral - 15 min drive
  • Angelopolis Commercial Center - 16 min drive
  • Val´Quirico - 26 min drive
  • Africam Safari - 50 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 33 min drive
  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Airport shuttle (surcharge)

About this property

Four Points By Sheraton Puebla

Four Points By Sheraton Puebla offers an airport shuttle (available 24 hours) for MXN 400.00 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at María Ofelia, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a terrace. The overall value and location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:00 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1485 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Transfer shower

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 210 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 400.00 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Airport shuttle service for children up to age 11 costs MXN 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Great choice.
Excellent customer service! The staff is great! Breakfast was not the best, but we prepaid and had no choice but to eat there twice. Stick to fruit and yogurt and you'll be fine.
Marina, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin, 1-night trip
Verified Hotels.com guest review

6/10 Good

The room was dusty, shower door needs to be washer, glasses on the bathroom needs to be polish,
Zaira, 1-night family trip
Verified Expedia guest review

8/10 Very good

francisco, 2-night trip
Verified Expedia guest review

6/10 Good

Brand new building. However, no rewards or perks for Marriott Gold members. The tv didn’t work in the room and had to be changed. Breakfast is really basic and low quality.
marlon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andres, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay. Room was great
Douglas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was most excellent
Bryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review