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All properties in Tulum, Tulum, Quintana Roo, Mexico

Joy Tulum - Adults Only, Tulum

Adults-only hotel in Tulum City Center with outdoor pool

  • Free WiFi and free parking
From
$32 CAD

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  • Pool
  • Pool
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9.0.Superb.
  • I like the rock band based theme rooms

    Dec. 1, 2020

  • Nice layout and helpful staff. Breakfast was a wide variety considering t was included.…

    Feb. 20, 2019

See all 66 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Easy parking
  • Free parking
  • Pool
  • Free WiFi

Property highlights

Main amenities

  • 24 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Free use of bicycles
  • Terrace
  • 24-hour front desk

What’s around

  • In Tulum City Center
  • Dos Aguas Park - 22 min walk
  • Cenote Crystal - 34 min walk
  • Tulum National Park - 2.4 mi / 3.9 km
  • Tulum Mayan Ruins - 3.6 mi / 5.7 km
  • Tulum Beach - 4 mi / 6.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Bungalow, 1 King Bed
  • Bungalow, 2 Single Beds
  • Bungalow, 1 Queen Bed

Location

  • In Tulum City Center
  • Dos Aguas Park - 22 min walk
  • Cenote Crystal - 34 min walk

What’s around

Landmarks

  • In Tulum City Center
  • Dos Aguas Park - 22 min walk
  • Cenote Crystal - 34 min walk
  • Tulum National Park - 2.4 mi / 3.9 km
  • Tulum Mayan Ruins - 3.6 mi / 5.7 km
  • Tulum Beach - 4 mi / 6.4 km
  • Playa Paraiso - 4.9 mi / 7.8 km
  • Gran Cenote - 3.9 mi / 6.2 km
  • Las Palmas Public Beach - 4.6 mi / 7.3 km
  • Tulum Monkey Sanctuary - 5.5 mi / 8.8 km
  • Sian Ka'an Biosphere Reserve - 6.9 mi / 11.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 109 min drive

At a glance

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Free bicycles on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan

Things to enjoy

  • Patio

Freshen up

  • Shared bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Joy Tulum Adults Hotel
  • Joy Adults Hotel
  • Joy Tulum Adults
  • Joy Tulum - Adults Only Hotel
  • Joy Tulum - Adults Only Tulum
  • Joy Tulum - Adults Only Hotel Tulum

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Joy Tulum - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include El Camello Jr (9-min walk), Los Aguachiles Tulum (10-min walk), and La Barracuda (14-min walk).
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Bikes and breakfast were included and rooms/facilities were very clean. Highly recommend.

    3 night trip, Feb. 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Glamping

    Clean. Simple. Hot showers. Pool missing lots of tiles & needs repairs.

    Anthony, 1 night trip, Apr. 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Quiet, but buggy

    Quiet, but woke up with mosquitoe bites in spite of the sleeping net. It is glamping after all

    Anthony, 2 night trip, Apr. 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Basic but good for a night

    Joy is a good option in Tulum. It's a bit off the main roads so quiet, but you are in a fancy tent essentially so if you have loud neighbors, you will hear them. We had a lot of mosquitos in our room and got bitten despite using the provided mosquito nets. The beds weren't the most comfortable, but for the price, this is a good option in Tulum for a night.

    Yuri, 1 night trip with friends, Mar. 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Liked decorations around property, inside room jungle style, free bike was provided, no tv inside room. Didn't like was a bit noisy around the hotel, street to get to hotel was super dark during night time not lighting.

    1 night trip, Mar. 9, 2021

    Verified Expedia guest review

  • 4.0.Fair

    They said breakfast included and is just toast with butter and jelly (absolutely nothing else) how can you call that a breakfast and also you have to wash the dishes Kitchen doesn’t have a kitchen actually is just a fridge and a place to wash the he dishes Ceiling if the rooms are full of spider webs, van wasn’t working and was sounding really hard, we ask to change rooms SHARED BATHROOM it doesn’t specify very well in the booking (you should write it down when you chose the he room like others)

    1 night romance trip, Mar. 3, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Kinda-like glamping at a decent price

    The pros: It felt like you’re glamping: a nice tent-type of room, surrounded by some nature and bird sounds. The shared bathrooms and showers were pleasant. I liked how even during covid they had free bread and coffee, etc. The cons: it was kinda cold when I stayed, which made me miss having real walls. The bed was large, but made up of two small beds pushed together.

    Paul, 1 night trip, Feb. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A cool place. Private cabins with comfortable beds. Clean shared bathrooms and showers with hot water. WiFi spotty. Small pool with water too cold. It does get cold at night, I had to sleep with clothes on and several blankets. Despite being quite a distance from the main road, traffic noise was constant. And many dogs barking at night. And French guests chatting until 2 AM. Breakfast was symbolic. Nice staff.

    1 night trip, Feb. 3, 2021

    Verified CheapTickets guest review

  • 6.0.Good

    Nice and very helpful staff, but I really did not like that there was no bathrooms in the room, it was not obvious in the description, and the rooms are basically big tents, you can hear everything outside, very hard to sleep without earplugs

    Pierre, 4 night trip, Dec. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    It was amazing, I would book with joy Tulum again

    Adriana, 4 night family trip, Nov. 6, 2020

    Verified Hotels.com guest review

See all 66 reviews