Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

KASA Hotel Parota, Tulum

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Beach towels
  • Free self parking
  • Free WiFi
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780, Mexico

3.5-star hotel with outdoor pool, near Tulum National Park
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Beach towels
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • The staff was very friendly and helpful with any questions we had. They gave us great…Jan. 20, 2020
  • Karen at the front desk was very friendly and accommodating. Upon check in, we were…Nov. 18, 2019

KASA Hotel Parota, Tulum

from $166 CAD
  • Luxury Condo, 3 Bedrooms, Kitchen, Pool View
  • Luxury Apartment, 2 Bedrooms, Kitchen, Pool View
  • Luxury Suite, 1 Bedroom, Kitchen, Pool View
  • Superior Room
  • Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View
  • Studio, Kitchen
  • Penthouse, 1 Bedroom, Private Pool
  • Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

What’s around KASA Hotel Parota, Tulum

Landmarks

  • Tulum Mayan Ruins - 3 mi / 4.8 km
  • Cenote Crystal - 3 mi / 4.9 km
  • Playa Paraiso - 3.3 mi / 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 5 km

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Free bicycles on site
  • Ecotours nearby
  • Scuba diving nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

KASA Hotel Parota, Tulum’s small print

Also known as

  • Kasa Hotel Residences Tulum
  • Kasa Hotel Residences
  • KASA Hotel Parota Tulum
  • KASA Parota Tulum
  • KASA Parota
  • Kasa Hotel + Residences
  • KASA Hotel Parota Hotel
  • KASA Hotel Parota Tulum
  • KASA Hotel Parota Hotel Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Airport shuttle service is offered for an extra charge of USD 232 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for KASA Hotel Parota, Tulum

  • Does KASA Hotel Parota offer free cancellation for a full refund?
    Yes, KASA Hotel Parota does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at KASA Hotel Parota?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at KASA Hotel Parota?
    Yes, there's free self parking.
  • Is there a pool at KASA Hotel Parota?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at KASA Hotel Parota?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at KASA Hotel Parota?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near KASA Hotel Parota?
    Yes, there's an onsite restaurant. Nearby restaurants include Chacabar (5-min walk).
  • Is airport shuttle service offered by KASA Hotel Parota?
    Yes, an airport shuttle is available. The charge is USD 232 per vehicle roundtrip.
  • What is there to do near KASA Hotel Parota?
    Recommended spots to visit include Tulum Mayan Ruins (3 mi), Cenote Crystal (3 mi), and Playa Paraiso (3.3 mi).

Recent reviews

Exceptional 9.4 From 282 reviews

Exceptional 10.0
Room had a complete kitchen facility and exactly seen as pictured on their website!
ca3 night romance trip
Poor 2.0
Lot of party noise during night. Very slow service
John, ca1 night trip
Exceptional 10.0
Upscale, extremely friendly, lovely atmosphere, great food, super clean and free bikes to use.
ca2 night romance trip
Exceptional 10.0
Everything was clean and beautiful. The staff was always friendly.
ca2 night trip with friends
Exceptional 10.0
Beautiful hotel. Generous and wonderful staff. Absolutely loved our vacation and can’t wait to return! Book this lovely hotel for your next visit to Tulum. This place is everything!
Ann, ca10 night trip
Exceptional 10.0
Great stay in a new hotel
Amazing stay. The rooms were clean, modern and the customer service is fantastic. We received jungle rain water upon check in.. who knew that was even a thing. They have an amazing pool in the hotel with a pool side bar. The only thing you need to be aware of is that it is in the midst of a development area. Lots of hotel/condos are being built in the area, so it feels like you’re visiting a pre construction gated community. We didn’t have an issue with construction noises but got confused by the many roundabouts and signage in the area.
Cherry, ca2 night romance trip
Very Good 8.0
Nice Eco Friendly Stay
This is a smaller hotel in a more residential area of Tulum, which was great for us. The pool area is really nice and calm. Service was great and the front desk staff is very attentive. Security was on property at all times. A couple of things to note: The walls in the superior rooms are kind of thin (I can't speak for the penthouse/studio rooms though). Also, because this is an eco-friendly resort, you don't flush the toilet paper, it goes into a trash bin. Breakfast is included and includes fresh bread, fruit, juices, mimosas, and main breakfast entree.
us3 night family trip
Poor 2.0
Far better options available especially for the £$
Breakfast was Good, Staff were friendly and welcoming but I would discourage families and/or staying here if you want to utilise time in the sun. The property is in constant shade (inc. the pool) and being next door to a construction site, it's not a great vista. immediate local area has limited to no facilities and does 100% require a car (as all good food and retail options are 10-15 min drive). The layout is also poor - with adjacent rooms connecting to each other and with no sound proofing we had no choice but to overhear all the conversations taking place next door, while turning up the television (where most channels didnt work and the Wifi was intermittent). We also had a massive security breach, with the interconnecting doors not being locked and the adjacent guests entered our room.
Marcus, gb4 night family trip
Very Good 8.0
Great hotel far from tulum center
Wonderful hotel - very clean and friendly staff that spoke decent English. We Had some issues with laundry returning 3 days late and our scooter rental being cut short by day but this is a lovely hotel situated in a gate community which is quiet. It's difficult to get to the downtown area or beach without a car or scooter (dangerous at night). We felt that the area was lifeless and preferred to stay at a less esteemed hotel closer the downtown area where we could explore shops and street food at night. Break fast wasn't very tasty but free to a certain point. You are allowed one entree and beverage per person for breakfast. You will be charged if you order sides or anything additional including water. Would stay here again if I rented a car but not without a car
Helen, us4 night trip
Exceptional 10.0
The best!
My husband and I loved our stay at Kasa! We have zero complaints. The customer service is above par! Our room was very clean! I will def stay here again!
Cortney, us4 night trip with friends

KASA Hotel Parota, Tulum