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Room options

Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View, Tower

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Balcony, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, View, Tower

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 255 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (NZD 35 per night)
  • Covered onsite valet parking (NZD 55 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

jenelle, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Excellent hotel in great location. Staff was super helpful and kind. Thanks!
Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent concierge service and valet
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Man, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks Four Points for a wonderful stay in Auckland!
Jared John, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Robin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Really clean and modern. View from the corner room was exactly what we were hoping for. The Churchill Bar on the Top Floor was a bonus. Loved our short stay.
Colin, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great stay!
Super clean, superb service, calm haven in the central city. We'll be back!
P L, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Handy to theatre. Nice rooms
Craig, 1-night romance trip
Verified Lastminute guest review