del Lago Resort & Casino in Waterloo: Reviews, Deals, and Hotel Rooms on Hotels.com

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4-star hotel in Waterloo with 7 restaurants and 4 bars/lounges

Premium bedding, minibar, in-room safe, desk

Shower, rainfall showerhead, free toiletries, hair dryer

Overview
Rooms
Location
Amenities
Policies

8.8/10 Fabulous

Property highlights

Spa

Airport transfer

Air conditioning

Gym

1133 Route 414, Waterloo, NY, 13165

Main amenities

Daily housekeeping
Casino
7 restaurants and 4 bars/lounges
Full-service spa
Nightclub
Breakfast available
Health club
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
Business center
Meeting rooms

Feel at home

Free cribs/infant beds
Refrigerator
Private bathroom
Premium TV channels
Garden
Daily housekeeping

Room options

Room, 2 Queen Beds, Refrigerator

41 sq m
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Refrigerator

43 sq m
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Refrigerator

43 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Refrigerator

41 sq m
Sleeps 3
1 King Bed

Junior Studio Suite, 1 King Bed, Refrigerator

58 sq m
Sleeps 3
1 King Bed

Deluxe Suite, 1 Bedroom, 2 Bathrooms

89 sq m
Sleeps 3
1 King Bed

About this area

Getting around

Airport shuttle (surcharge)

Restaurants

La Fiesta Brava Mexican Restaurant - 8 min drive
Avicolli's Pizza - 8 min drive
Ciccino's Pizzeria & Restaurant - 8 min drive
Our Heritage Cafe - 6 min drive
Smashburger - 4 min walk

About this property

del Lago Resort & Casino

In addition to a casino and a nightclub, del Lago Resort & Casino features an airport shuttle (available 24 hours) for USD 100.00 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Vine Bar & Grill, one of 7 restaurants, serves lunch and dinner. Other highlights at this upscale hotel include 4 bars/lounges, a health club, and a 24-hour fitness center.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

205 rooms

Arriving/Leaving

Check-in time from 4 PM - 3:30 AM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets not allowed

Parking

Free onsite self parking
Wheelchair-accessible parking on site

Transfers

Airport shuttle (available 24 hours)*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge)
7 restaurants
4 bars/lounges
Coffee shop
24-hour room service

Working away

Business center
Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Laundry facilities
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Communal living room
24-hour fitness center
Casino
Full-service spa
Nightclub
66 casino gaming tables
1700 casino slot machines
Massage/treatment rooms
Banquet hall

Accessibility

Braille/raised signage
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Assistive listening devices available

Room amenities

Be entertained

Flat-screen television
Premium satellite channels

Home comfort

Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes and slippers

Sleep well

Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free newspapers
WiFi (speed of 25+ Mbps)

Food and drink

Refrigerator
Free bottled water

Daily housekeeping
In-room safe

Special features

Spa

Spa del Lago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Vine Bar & Grill - This restaurant serves lunch, dinner, and light fare.

Portico By Fabio Viviani - This steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Farmers Market Buffet - This buffet restaurant serves brunch, lunch, and dinner.

Sociale - This café serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

Deposit: USD 150.0 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

An effective city/local tax rate of 4.0 percent will be charged

Resort fee: USD 15.00 per accommodation, per night

Resort fee inclusions:

Business center/computer access
Fitness center access
Health club access
In-room bottled water
In-room coffee
In-room safe
Internet access (may be limited)
Nearby fitness center access
Phone calls (may be limited)
Self parking
Valet parking

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 12.00 per person
Airport shuttle service is offered for an extra charge of USD 100.00 per vehicle (one way)

Children & extra beds

Rollaway beds are available for USD 25.0 per day

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Lago Resort Casino Waterloo

Lago Resort Casino

Lago Casino Waterloo

Lago Casino

del Lago Resort & Casino Hotel

del Lago Resort & Casino Waterloo

del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino offer free cancellation for a full refund?

Yes, del Lago Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at del Lago Resort & Casino?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at del Lago Resort & Casino?

Sorry, pets aren't allowed.

Is parking offered on site at del Lago Resort & Casino?

Yes, there's free self parking.

Is airport shuttle service offered by del Lago Resort & Casino?

Yes, an airport shuttle is available. The charge is USD 100.00 per vehicle one way.

What are the check-in and check-out times at del Lago Resort & Casino?

You can check in from 4 PM - 3:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at del Lago Resort & Casino?

Yes, there's a casino, featuring 1700 slot machines and 66 gaming tables.

What is there to do at del Lago Resort & Casino and nearby?

Del Lago Resort & Casino has 4 bars, a casino, and a nightclub, as well as a spa, a 24-hour fitness center, and a garden.

Are there restaurants at or near del Lago Resort & Casino?

Yes, there are 7 onsite restaurants.

What's the area around del Lago Resort & Casino like?

Del Lago Resort & Casino is located a short 1-minute walk from del Lago Resort & Casino.

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness