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del Lago Resort & Casino

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV
Premium Room, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of del Lago Resort & Casino

del Lago Resort & Casino

4.0 star property
4-star hotel in Waterloo with 7 restaurants and 4 bars/lounges

8.8/10 Fabulous

1,038 verified guest reviews

Popular amenities

  • Free parking
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is CA $173
Price available on 02/07/2023
1133 Route 414, Waterloo, NY, 13165

Room options

About this area

Getting around

  • Airport shuttle (surcharge)


  • Iron Skillet - 8 min walk
  • Magee Diner - 12 min walk
  • Dunkin' - 6 min drive
  • Pizza Hut - 6 min drive
  • Connie's Diner - 8 min drive

About this property

del Lago Resort & Casino

In addition to a casino and a nightclub, del Lago Resort & Casino features an airport shuttle (available 24 hours) for USD 100.00 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Vine Bar & Grill, one of 7 restaurants, serves lunch and dinner. Other highlights at this upscale hotel include 4 bars/lounges, a health club, and a 24-hour fitness center. The comfortable beds and helpful staff get good marks from fellow travelers.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms


  • Check-in time from 4 PM - 3:30 AM
  • Express check-out available
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets not allowed


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • ATM/banking
  • Garden
  • Communal living room
  • 24-hour fitness center
  • Casino
  • Full-service spa
  • Nightclub
  • 66 casino gaming tables
  • 1700 casino slot machines
  • Massage/treatment rooms


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Spa del Lago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.


Vine Bar & Grill - This restaurant serves lunch, dinner, and light fare.
Portico By Fabio Viviani - This steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Farmers Market Buffet - This buffet restaurant serves brunch, lunch, and dinner.
Sociale - This café serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 150.0 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 4.0 percent will be charged
  • Resort fee: USD 15.00 per accommodation, per night
  • Resort fee inclusions:
    • Health club access
    • Fitness center access
    • Nearby fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room safe and safe insurance
    • In-room bottled water
    • In-room coffee
    • Self parking
    • Valet parking

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.00 per person
  • Airport shuttle service is offered for an extra charge of USD 100.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino offer free cancellation for a full refund?
Yes, del Lago Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at del Lago Resort & Casino?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on 7 Feb 2023 start from CA $173, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at del Lago Resort & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at del Lago Resort & Casino?
Sorry, pets aren't allowed.
Is parking offered on site at del Lago Resort & Casino?
Yes, there's free self parking.
Is airport shuttle service offered by del Lago Resort & Casino?
Yes, an airport shuttle is available. The charge is USD 100.00 per vehicle one way.
What are the check-in and check-out times at del Lago Resort & Casino?
You can check in from 4 PM - 3:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at del Lago Resort & Casino?
Yes, there's a casino, featuring 1700 slot machines and 66 gaming tables.
What is there to do at del Lago Resort & Casino and nearby?
Del Lago Resort & Casino has 4 bars, a casino, and a nightclub, as well as a spa, a 24-hour fitness center, and a garden.
Are there restaurants at or near del Lago Resort & Casino?
Yes, there are 7 onsite restaurants. Nearby restaurants include Iron Skillet (8-min walk), Magee Diner (12-min walk), and Dunkin' (4.6 mi).
What's the area around del Lago Resort & Casino like?
Del Lago Resort & Casino is located a short 1-minute walk from del Lago Resort & Casino.







Staff & service




Property conditions & facilities




10/10 Exceptional

William, 1-night trip
Verified guest review

10/10 Exceptional

Rebekah, 1-night trip with friends
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

Great time
The hotel was nice and clean. Missing hotel info sheet in room and a couple flies was my only complaint...I had a great time
Nicole, 1-night trip
Verified guest review

10/10 Exceptional

Nice stay
Clean and comfortable room. Very friendly staff. Easy parking. Only negative is the hyped misleading website about the restaurants in the casino. ONE restaurant was open with a really limited menu. I guess you’re not there for the food. It’s worth a try.
Paul, 1-night trip
Verified guest review

10/10 Exceptional

room was great but,it needed a microwave.
Nancy, 1-night trip
Verified guest review

10/10 Exceptional

Steve, 1-night trip
Verified guest review

10/10 Exceptional

Julie, 1-night trip
Verified guest review

10/10 Exceptional

Marion, 1-night trip
Verified guest review

10/10 Exceptional

Luxury at an affordable price.
Patrick, 1-night trip
Verified guest review