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All properties in Metairie, Louisiana, United States of America
1 room, 2 adults

Copeland Tower Suites, Ascend Hotel Collection, Metairie

3-star3 stars
2601 Severn Avenue, Building B, Metairie, LA, 70002, United States of America

3-star hotel in Metairie with outdoor pool and restaurant
  • Free buffet breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The room was very spacious. We loved it. The only thing that was disappointing was the…Mar. 8, 2020
  • Staff needs to communicate better amongst themselves.Jan. 26, 2020

Copeland Tower Suites, Ascend Hotel Collection, Metairie

  • Suite, Multiple Beds, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking

What’s around Copeland Tower Suites, Ascend Hotel Collection, Metairie

Landmarks

  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 9 min walk
  • Clearview Mall - 37 min walk
  • Tulane Lakeside Hospital for Women and Children - 2.6 mi / 4.1 km
  • City Park - 5 mi / 8 km
  • Xavier University of New Orleans - 5.5 mi / 8.9 km
  • New Orleans Museum of Art - 5.8 mi / 9.4 km
  • Audubon Zoo - 7 mi / 11.3 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive
  • New Orleans Union Passenger Terminal - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 95 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1974
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Number of living rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Kitchen
More
  • Daily housekeeping
  • In-room safe

Copeland Tower Suites, Ascend Hotel Collection, Metairie’s small print

Also known as

  • Copeland Tower Suites Hotel Metairie
  • Copeland Tower Suites Hotel
  • Copeland Tower Suites Metairie
  • Copeland Tower Suites
  • Copeland Tower Suites, Ascend Hotel Collection Hotel
  • Copeland Tower Suites, Ascend Hotel Collection Metairie
  • Copeland Tower Suites an Ascend Hotel Collection Member
  • Copeland Tower Suites, Ascend Hotel Collection Hotel Metairie

Policies

The seasonal pool is open from March to October.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per stay

Optional extras

Credit card charges are subject to an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Copeland Tower Suites, Ascend Hotel Collection, Metairie

  • Does Copeland Tower Suites, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, Copeland Tower Suites, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Copeland Tower Suites, Ascend Hotel Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Copeland Tower Suites, Ascend Hotel Collection?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Copeland Tower Suites, Ascend Hotel Collection?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Copeland Tower Suites, Ascend Hotel Collection?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Copeland Tower Suites, Ascend Hotel Collection?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Copeland Tower Suites, Ascend Hotel Collection?
    Yes, there's an onsite restaurant. Nearby restaurants include Outback Steakhouse (3-min walk), P.F. Chang's (7-min walk), and Cafe Equator (7-min walk).
  • Is there an onsite casino at Copeland Tower Suites, Ascend Hotel Collection?
    No, this hotel doesn't have a casino, but Treasure Chest Casino (12-min drive) and Harrah's New Orleans Casino (16-min drive) are both nearby.
  • What is there to do at Copeland Tower Suites, Ascend Hotel Collection and nearby?
    Copeland Tower Suites, Ascend Hotel Collection has an outdoor pool and a fitness center, as well as a picnic area.

Recent reviews

Superb 9.2 From 391 reviews

Exceptional 10.0
Clean. Excellent value. Gem of a place. Would definitely recommend.
ca2 night family trip
Exceptional 10.0
A big suite, with kitchen facilities for the same price as other hotels without those amenities.
ca10 night trip
Exceptional 10.0
Huge room
The place was great. Good location. Rooms are huges.
Marie-Pier, ca6 night romance trip
Exceptional 10.0
Give it a try.
Stayed at the Copeland suites while traveling to New Orleans. Absolutely loved the hotel, it was quiet, staff were friendly, had a good hot complimentry breakfast. We stayed here and traveled to the French Quarter. We took and Uber that cost about $25 each way and took less than 15 minutes. Area around the hotel is nice and we walked to mall which is just a few blocks north with lots of restaurants nearby. We had a large multi bed suite and the price was excellent. Would definitely stay here again.
Jason, ca2 night family trip
Exceptional 10.0
We were very pleased with our stay at Copeland Towers. Our room was just great, spacious and clean. The breakfast buffet was delicious and plentiful. Everyone from the reception desk to the maintenance worker we rode with on the elevator could not have been nicer. The area immediately surrounding the hotel is not great but there is a very nice shopping area with lots of restaurants, a grocery store and other shoppibg within walking distance. If we visit Metairie again, we will definitely stay at Copeland Towers.
Lisa, ca3 night family trip
Exceptional 10.0
As alway they delivered. I highly recommend this Hotel.
Faye, us1 night trip with friends
Very Good 8.0
One Night in Metairie
Passing through town and stayed one night. The suite was HUGE, with a kitchen, living area, bedroom, and bathroom. The cafe was open until 8 pm on Easter Sunday, which I thought was impressive. Very good wifi connection and comfortable bed. My only concern was the neighborhood, as there was a "dance club" right across the street; it wasn't open, but I could see it being an issue when it is open.
Bruce, us1 night trip
Exceptional 10.0
Great Stay!!
The entire stay was awesome. The separate living spaces were the best. We were able to invite a few family members over for a small gathering and the space was perfect for it. My only issue were that the kitchen utensils were missing and not replaced after last guest. But that was a very small issue because we brought serving spoons etc ourselves just in case!! Overall, it was a Great Stay and I will definitely book them again.
victor, us4 night family trip
Very Good 8.0
The room was nice and clean. The staff was very friendly and always willing to help.
Tunita, us4 night family trip
Exceptional 10.0
Fabulous!
Fabulous! Large clean rooms, quiet, convenient. Close to the city and airport. Kind of hidden away off the main boulevard. My go to hotel whenever I am in the New Orelans area!
Leiza, us3 night business trip

Copeland Tower Suites, Ascend Hotel Collection, Metairie