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All properties in Xcaret, Playa del Carmen, Quintana Roo, Mexico

Hotel Xcaret Mexico - All Parks / All Fun Inclusive, Xcaret

All-inclusive beachfront property with spa, near Xplor Theme Park

  • Free full breakfast, free WiFi, and free parking
From
$843 CAD

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  • Suite - Guest Room
  • Suite - Guest Room
  • Beach
  • Infinity Pool
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1 / 78Suite - Guest Room
9.4.Exceptional.
  • Everything was terrific on the property except for our bed. It was worn out and lumpy…

    Mar. 10, 2020

  • Exceptional all inclusive. Overall the best resort I have stayed at in Mexico -…

    Dec. 28, 2019

See all 1,932 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transportation options
Dining options
Quiet
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 900 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 12 restaurants and 2 poolside bars
  • Full-service spa
  • 10 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private bathroom

What’s around

  • On the beach
  • Xplor Theme Park - 16 min walk
  • Xcaret Eco Theme Park - 24 min walk
  • Playa del Carmen Maritime Terminal - 5.2 mi / 8.3 km
  • Playacar Golf Club - 5.8 mi / 9.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite Ocean Front Adults
  • Suite Ocean Front Family
  • Suite Garden
  • Junior Suite
  • Suite Ocean View
  • Suite River
  • Swim Up Ocean Front
  • Swim Up Garden
  • Junior Suite Adults
  • Suite River Adults
  • Suite River Spa Adults
  • Junior Suite Spa Adults
  • Suite Garden Spa Adults

Location

  • On the beach
  • Xplor Theme Park - 16 min walk
  • Xcaret Eco Theme Park - 24 min walk

What’s around

Landmarks

  • On the beach
  • Xplor Theme Park - 16 min walk
  • Xcaret Eco Theme Park - 24 min walk
  • Playa del Carmen Maritime Terminal - 5.2 mi / 8.3 km
  • Playacar Golf Club - 5.8 mi / 9.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

At a glance

Size

  • 900 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Up to 22 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free full breakfast daily
  • 12 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 6
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Italian
  • Korean
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Not included
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Service animals exempt from fees

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 10 outdoor pools and a children's pool.
  • Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 12 onsite restaurants, featuring beachfront dining, Mexican cuisine, and pool views. Nearby restaurants include Perché no (3.8 mi), El Gran Taco (4 mi), and Doña Aurelia (4.4 mi).
  • Have fun with onsite activities like kayaking, rowing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour fitness center, as well as spa services and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    The resort is amazing, natural surroundings, macaws, a few iguanas, clean river full of fish, beautiful secluded beaches, lots of beach chairs for lounging, very busy and full of activities, food was great with few exceptions. So here are my complaints are mosquitos, food cleanliness, and restaurant reservation tardiness Mosquitos: It's nature, so nothing they can do, just make sure you are covered with repellant when outside especially in the evenings. Food Cleanliness: I got sick from eating something at one of the restaurants "Bio", I think it was the avocado pizza, so someone must have missed some safety standards handling the cheese or some ingredients. One example of such carelessness is when I noticed while eating at the sushi bar, a staff put a tray of fresh fried shrimps next to the sink, other staffs was washing a dish rag right next to it, and water was flicked onto the shrimp later served to guests. Restaurant Reservation: It was very busy and hard to book anything that fitted our schedule, we managed to booked only two restaurants, one at Xin Gao and Teatro del Rio. At Xin Gao, we wanted Teppanyaki and asked for that when called in, but when arrived, we were put at the sushi bar, didn't even have a table for us, and I booked 4 days earlier. Then at Teatro del Rio, we were told they only had us down for 3, there were 6 of us, but they did accommodate. All in all, it was one of our best Mexico resort experiences so far, and we have been to many.

    K.Co, 7 night family trip, Dec. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Unique experience, will definitely go back,recommend everyone to go to that hotel!!!!!! You can see my story and follow me on ins:jinghhh. ;)

    JINGHU, 3 night romance trip, Nov. 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was unreal! Best vacation I've ever had. Everything went smooth from beginning to end. Since the moment I contacted the facility to book my reservation the service was exceptional. Max Gabriel helped me every step of the way and when I was unable to book (problems on my end) he kept offering me options and many months after when I checked in he even sent me an email making his services available to me and just to let me know he was happy everything worked out (this trip was a surprise for my husband). Erick and Beto were awesome to work with at the hotel. They provided excellent customer service and assistance to me and my husband. Our tour guides, ALL servers, concierge, reception was the best service I've ever received in a hotel. They all made us feel like royalty. The hotel is spotless and breathtaking, the rooms a dream, every restaurant had AMAZING FOOD and an incredible experience. The attention to detail was magnificent in every area of the hotel. My husband was in awe of everything and I could have not chosen a better hotel to surprise him with. While we were there we were planning out next trip with our kids and it's already booked for April 2020. I can't wait to go back and I would not go anywhere else. It was worth every penny and I literally cried when I left. Thank you for the wonderful, unforgettable experience Hotel Xcaret! We left completely in love with Mexico.

    Nathasha, 3 night romance trip, Sep. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Unique amenities , excellent service, And top notch food.

    Al, 1 night family trip, Sep. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The resort was well thought out and planned in consideration of the natural elements and land, attention to detail was incredible,

    7 night trip with friends, Jul. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best hotel in Riviera Maya

    Best hotel in the Riviera Maya. Everything was amazing and would definitely come back any time!!!

    Piercarlo, 1 night trip with friends, Jun. 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was above and beyond any expectations i could imagined

    7 night romance trip, May 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    lots of extras included like food on the property, unlimited visit to 8 parks and meals at the parks, transportation to and from park, transportation to and from airport. Also lots to do at the hotel. Staff are prompt, friendly, helpful and treat you like family. Had a wonderful time. Hope to visit again some day.

    13 night family trip, Apr. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely great service, very friendly and helpful staff. Good selection of restaurants with lots of options for a week long stay. Lots to do, if you like to be active this is a good choice for all inclusive resort.

    7 night family trip, Mar. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The resort itself is somthing amazing to explor, restaurants top class, staff very attentative and helpful

    Cesar, 4 night family trip, Feb. 25, 2019

    Verified Expedia guest review

See all 1,932 reviews