VinOasis Phu Quoc

Photo gallery for VinOasis Phu Quoc

Primary image
Beach
Beach
Outdoor pool
Outdoor pool

Overview of VinOasis Phu Quoc

VinOasis Phu Quoc

5.0 star property
Phu Quoc beach hotel with 7 restaurants and free water park

8.2/10 Very good

256 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is CA $128
Price available on 09/10/2022
Map
Bai Dai Area, Ganh Dau, Phu Quoc, Kien Giang, 922200
Main amenities
  • Daily housekeeping
  • 7 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Business center
  • 24-hour front desk
For families
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 45 min drive
  • Sihanoukville (KOS) - 22.8 miles/36.7 km

About this property

VinOasis Phu Quoc

VinOasis Phu Quoc is a great choice for your beach stay in Phu Quoc. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can indulge in hot stone massages at the spa. Serving Vietnamese cuisine, Nautilus is one of 7 restaurants and 2 bars/lounges. A poolside bar, a fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1378 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Free water park access

What to do

  • Shopping
  • Safari nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Akoya. Services include hot stone massages and Thai massages. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Dining

Nautilus - This buffet restaurant specializes in Vietnamese cuisine.
Atlantis Restaurant - This restaurant specializes in international cuisine. Open daily.
Chinese Restaurant - This restaurant specializes in Chinese cuisine. Open daily.
Brew Bar - Onsite bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

VinOasis Phu Quoc Hotel
VinOasis Hotel
VinOasis
VinOasis Phu Quoc Hotel
VinOasis Phu Quoc Phu Quoc
VinOasis Phu Quoc Hotel Phu Quoc

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.1/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

6.5/10

Eco-friendliness

4/10 Fair

Room is generally old and it's not clean. there is some smell overall.
YOUNGJAE, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Ngoc, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel
This is one of the worst hotel that I have ever stayed. The room was dirty, the pillows smelled bad. The room was booked non smoking but smelled cigarette and cigarettes trays were in the room. Breakfast was terrible. Check in was bad .. lobby full of people without masks. Long waiting to check in. Will never stay at this hotel again . Do not recommend this hotel to anyone
Huan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

There was an unfortunate incident on our first day which was handled poorly and unprofessionally.
Aris, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I am from the USA stayed 3 nights in March 2022. This hotel is the best option for children. My daughter liked the pool and there is a daycare option with a play area inside. My daughter really enjoyed the indoor play area. Every meal is many options so children with specific tastes can be catered to. The staff are very nice there was no negativity at all with anything. It is a very professional property I was extremely impressed at one point in my trip I actually thought that the leaders of the hotel I likely travel around the world to conferences. Because it reminds me of the best hotels everywhere
Adam, 3-night family trip
Verified Expedia guest review

8/10 Very good

Hoi Yee Bernadette, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

2/10 Poor

Cheated by the hotel staff!
Did not check in
2-night trip
Verified Hotels.com guest review

2/10 Poor

trouble,
ShinYeong, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

No good and ugly service
Not so good service, no clean up and make up room for staying 3 days.
SeungJun, 2-night trip
Verified Hotels.com guest review