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W Brisbane

Photo gallery for W Brisbane

Terrace/patio
Wonderful Room, 1 King Bed, Partial River View | Premium bedding, minibar, in-room safe, desk
Daily full breakfast for a fee
Lobby
Rooftop bar

Overview of W Brisbane

W Brisbane

5.0 star property
Luxury hotel with spa, near Queen Street Mall
9.2 out of 10 Superb
9.2/10 Superb

649 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
81 North Quay, Brisbane, QLD, 4000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Pool bar
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Brisbane Central Business District
  • Treasury Casino - 4 min walk
  • South Bank Parklands - 10 min walk
  • Roma Street Parkland - 11 min walk
  • Brisbane Convention and Exhibition Centre - 16 min walk
  • Suncorp Stadium - 19 min walk
  • XXXX Brewery - 23 min walk
  • Brisbane Showgrounds - 31 min walk
  • Royal Brisbane & Women's Hospital - 36 min walk
  • Queensland Performing Arts Centre - 4 min drive
  • Queen Street Mall - 4 min drive

Getting around

  • Brisbane Airport (BNE) - 22 min drive
  • Brisbane Roma Street Station - 6 min walk
  • Brisbane Central Station - 7 min walk
  • South Brisbane Station - 13 min walk

Restaurants

  • W Living Room - 1 min walk
  • Milano's Restaurant & Bar - 4 min walk
  • Criterion Tavern - 2 min walk
  • Firefly Espresso Bar Pizza - 2 min walk
  • Mei Wei Dumplings - 3 min walk
Map

About this property

W Brisbane

At W Brisbane, you'll be just a 5-minute drive from XXXX Brewery and Suncorp Stadium. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Three Blue Ducks serves local cuisine. An outdoor pool, a poolside bar, and a 24-hour health club are other highlights at this luxurious hotel. The comfortable beds and location get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property collects a credit card or cash deposit at check-in. The credit card authorization is equal to the room rate plus an additional 40% per night for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. For pre-paid bookings, the listed breakage deposit is charged. Guests who pay in cash are charged a deposit equal to the room and tax, plus the listed general deposit. Unused amounts are refunded at checkout.
  • Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 40 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (AUD 60 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Dining

Three Blue Ducks - This restaurant specializes in local cuisine. Reservations are required.
Wet Deck - Onsite rooftop bar. Open select days.
Living Room Bar - Onsite lobby lounge. Open select days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 20–49 for adults, and AUD 10–25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Rollaway beds are available for AUD 70.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 50 per pet, per night

Parking

  • Valet parking costs AUD 60 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel accepts only chip-and-PIN credit cards for onsite payments.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests travelling with pets are charged a AUD 150 cleaning fee per stay, in addition to the daily pet fee.

Also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

Frequently asked questions

Does W Brisbane offer free cancellation for a full refund?
Yes, W Brisbane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at W Brisbane?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at W Brisbane?
Yes, there's an outdoor pool.
Are pets allowed at W Brisbane?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of AUD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at W Brisbane?
Yes. Valet parking costs AUD 60 per day.
What are the check-in and check-out times at W Brisbane?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at W Brisbane?
No, this hotel doesn't have a casino, but Treasury Casino (4-min walk) is nearby.
What is there to do at W Brisbane and nearby?
W Brisbane has a spa and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near W Brisbane?
Yes, Three Blue Ducks offers local cuisine.
What's the area around W Brisbane like?
W Brisbane is located by the river in Brisbane Central Business District, a short 6-minute walk from Brisbane Roma Street Station and 11 minutes' walk from Roma Street Parkland. Travelers love the hotel's prime location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect start
Service and friendliness of staff was incredible. Perfect stay and accommodations after a long flight from USA. Also convenient to walking to everything
Phyllis, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible sleeping conditions
Had one of the worst nights sleep in this hotel, firstly the air conditioning barely worked, despite being on high fan and the lowest temperature setting causing me to wake up hot and sweaty, secondly, there was a 3 inch gap when fully closed in the blockout blinds, so when the sun rose the light beamed straight into the room, again waking me up. Lastly, there is little to no noise proofing so any hallway noises travel into your room. This is not what I expect from a 5 star hotel.
Rosario, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Yi-Chang, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Claire, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Adam, 2-night trip
Verified Wotif guest review

10/10 Exceptional

This place is amazing! We loved it. We will definitely be coming back.
Samantha, 1-night trip with friends
Verified Lastminute guest review

10/10 Exceptional

A very nice place
Ayman, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Always a great stay at the W!
David, 1-night romance trip
Verified Wotif guest review

8/10 Very good

The hotel is new, modern and very nice. The rooms very good. The HUGE disappointment is the pool - they call it outdoor, but its not lets face it. Also, for a hotel that has 33 floors of rooms, the pool fits about 20 people in it. There were kids with massive blow ups jumping everywhere etc. it wasnt relaxing ONE bit. I wouldnt stay here again, purely as there is nowhere to relax by the pool in the hotel. For such a luxury hotel, it was a massive turn off. Sorry, you stuffed up there.
Ben, 1-night romance trip
Verified Expedia guest review