Sera Lake Resort Hotel Spa & Aparts

Photo gallery for Sera Lake Resort Hotel Spa & Aparts

Primary image
Balcony
Balcony
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Sera Lake Resort Hotel Spa & Aparts

Sera Lake Resort Hotel Spa & Aparts

4.0 star property
4-star hotel with restaurant, near Sera Lake

8.2/10 Very good

90 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is CA $162
Price available on 09/01/2022
Map
Yildizli Mah. Mavra Küme Evleri, 235, Akcaabat, Trabzon, 61310
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Tabzon Meydon Park - 19 min drive

Getting around

  • Trabzon (TZX) - 25 min drive
  • Airport shuttle (surcharge)

About this property

Sera Lake Resort Hotel Spa & Aparts

Sera Lake Resort Hotel Spa & Aparts offers an airport shuttle (available 24 hours) for EUR 20 per vehicle roundtrip. Guests can indulge in massages, and Terrace Restaurant serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a health club, a fitness center, and a sauna. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Arabic, English, French, German, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Private dining
  • 24-hour room service

Traveling with children

  • Playground

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 5 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • French
  • German
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Dining

Terrace Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sera Lake Resort Hotel Spa Aparts Akcaabat
Sera Lake Resort Hotel Spa Aparts
Sera Lake Spa Aparts Akcaabat
Sera Lake Spa Aparts
Sera Spa & Aparts Akcaabat
Sera Lake Resort Hotel Spa & Aparts Hotel
Sera Lake Resort Hotel Spa & Aparts Akcaabat
Sera Lake Resort Hotel Spa & Aparts Hotel Akcaabat

Frequently asked questions

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

AYMAN, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Its a lovely hotel up in the mountains about 15 minute drive from Trabzon. Beautiful scenery, staff very friendly and helpful, restaurant and breakfast were good. You need to have your own car for easy accessibility Would stay here again
yasin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with awesome view
Did a road trip and this was the perfect stop for a break near Trabzon. Nice rooms and decent breakfast. The rooms are spread out over several houses, which gives it a nice resort feeling
Jan Hinrich, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

VISHAL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LOVED LOVED LOVED staying here. Beautiful views. Clean, updated rooms. Friendly staff that was very willing to help. Good breakfast. Worth the price. Will DEFINITELY be booking again. p.s. Tip: If planning to get a massage at spa, ask for Siri. She does a fantastic job.
Sera, 2-night trip
Verified Expedia guest review

8/10 Very good

Amazing views, conceriege a little rude
Overall, a great place. Amazing mountàin and sea views from the reaturant area and your room!! Great breakfast. Room was good. Cleanliness is ok but we had a big issue with our room so they gave us a new room right away. If you are Arab-speaking, they have a worker always there as a translator so thats a big plus. Workers speak some English also. Conceriege lady was somewhat rude or off-putting that dampened our impression of the place. *Tip: if you are driving there yourself, be ready to drive up steep hills and turns. Otherwise, you can take a taxi.
Shaazad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
This hotel was one of the best hotels I stayed in. The room had an amazing view of the lake, the room itself was very clean and big, bathroom where big and lovely. Breakfast area had a beautiful view of the lake and the sea, the breakfast had many options to choose from and it was always fresh and clean. Highly recommend it.
Ahmed, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
So bad, we waited for long time. Hotel didn’t let us check in since your company didn’t pay to them. And they charged me 2 times( one thought you and one from the hotel) It was the worst experience with my family.
Nour, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Salem, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

This resort it’s very bad there is no water available since we are staying there and also they have bad customer service we talking with them about Water issue they said we will fix tomorrow that’s mean the same day we leave that’s very bad.😡
3-night family trip
Verified Expedia guest review