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All properties in Varadero, Matanzas, Cuba
1 room, 2 adults

Royalton Hicacos - Adults Only - All Inclusive, Varadero

4-star4 stars
Crt. Las Morlas Km 15 Autopista Varader, Varadero, Varadero, 42200, Cuba

Adults-only beachfront property with spa, near Ambrosio Park
  • Free buffet breakfast and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I found the food to be pleasantly better than I was expecting. I love to eat so this was…Mar. 20, 2020
  • Food was not that good limited selection & what was there wasn't that great.Mar. 7, 2020

Royalton Hicacos - Adults Only - All Inclusive, Varadero

  • Junior Suite
  • Junior Suite (Diamond Club)

What’s around Royalton Hicacos - Adults Only - All Inclusive, Varadero

Landmarks

  • On the beach
  • Ambrosio Park - 1 min walk
  • Dolphinarium - 5 min walk
  • Marina Gaviota - 3 mi / 4.8 km
  • Josone Park - 6.6 mi / 10.6 km
  • Las 8000 Taquillas Park and Shopping Mall - 7.1 mi / 11.5 km

At a glance

Key facts

Size

  • 404 rooms

Arriving/leaving

  • Check-in time 11:00 AM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

Transportation

Parking

  • Free self parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Number of outdoor pools - 3
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Sauna
  • Kayaking on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Windsurfing on site
  • Nightclub
  • Tennis on site
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Sleep well
  • Turndown service
Things to enjoy
  • Balcony or patio
  • Number of living rooms 1
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The ROyal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Gran Plaza Hicacos - Onsite buffet restaurant.

Don Pascuale - This restaurant specializes in Italian cuisine.

El Caribe - This restaurant specializes in Caribbean cuisine.

Las Morlas - This restaurant specializes in seafood.

El Viejo y el Mar Grill - This restaurant specializes in international cuisine.

Royalton Hicacos - Adults Only - All Inclusive, Varadero’s small print

Also known as

  • Royalton Hicacos Varadero Resort
  • Royalton Hicacos Hotel
  • Royalton Hicacos Adults Inclu
  • Royalton Hicacos Adults Only All Inclusive
  • Royalton Hicacos - Adults Only - All Inclusive Varadero
  • Royalton Hicacos Resort
  • Royalton Hicacos Varadero
  • Royalton Hicacos
  • Sandals Cuba
  • Sandals Royal Hicacos Resort Spa
  • Royal Hicacos
  • Sandals Royal Hicacos Varadero
  • Royalton Hicacos Hotel Varadero

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

This property only accepts cash for all onsite payments.

Optional extras

WiFi is available in public areas for CUP 1 per hour (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royalton Hicacos - Adults Only - All Inclusive, Varadero

  • Does Royalton Hicacos - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, Royalton Hicacos - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Royalton Hicacos - Adults Only - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Royalton Hicacos - Adults Only - All Inclusive?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Royalton Hicacos - Adults Only - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Royalton Hicacos - Adults Only - All Inclusive?
    You can check in from 11:00 AM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Royalton Hicacos - Adults Only - All Inclusive?
    Yes, there are 5 onsite restaurants.
  • What is there to do near Royalton Hicacos - Adults Only - All Inclusive?
    Recommended spots to visit include Ambrosio Park (1-min walk) and Dolphinarium (5-min walk), along with Marina Gaviota (3 mi) and Josone Park (6.6 mi).

Recent reviews

Very Good 8.2 From 362 reviews

Poor 2.0
Extremely disappointed 1/10
Extremely disappointed We arrived around 1pm and were neglected over the check-ing in and forgot about us. We were added to another couple for the tour. They said we had to wait until 4pm before accessing our room. Then the room was ready and we were walked with another couple and all luggages they set up the other couple first and nade us wait outside under the sun for an extra 30mins. We decided to grab our luggage ourselves and walk towards our room unescorted. We finally got the room but it wasnt ready, there was no "blue towels" allowing you to go to use the facility ( the beach and the swimming pool) we called the lobby to signal it and waited an extra 2hours until we finally stop a cleaning lady that sorted it out for us. Our room was dirty, bath and bed were stained. Restaurants are only accessible with a reservation, if you dont have a reservation you must go to the buffet to eat there is no other options. We went to the reservation desk and the lady said everything was fully booked for the next 5 days but our stay was only 2 nights we tried to push but nothing we had to eat at the buffet every single day. Upon check out we gave all our feedback and the hotel manager Jose Martin came and gave us his business card to report our awful stay. Was a very bad experience for us and we don't recommend this hotel.
Ribadeau Dumas, ca2 night romance trip
Exceptional 10.0
We want free wi-fi
Fantastic atmosphere overall. We would definitely use the facilities again in the near future. Nice beach, good booze, lots of activities to choose from. Planning ahead every step of the way makes things better. Late check-in for guest @ 4 pm, We did not like to wait after a long plane ride and bus ride. Disco needs a redo. The Wi-fi should be offered to guest for free. I'll give it a 4 out of 5 stars.
ca4 night romance trip
Fair 4.0
Not impressed with this resort
I have mixed feelings about this place. First, check in was at 4pm but I could only get to my room one hour later and my bags 10-15 more minutes after that. Second, I wasn't able to make a reservation to dine at one of the restaurants because you are supposed to make that reservation 24 hours in advance. I think this was one of the things that irritated me the most. Third, I know this is more subjective but the entertainment was pretty lame. They have a "Jazz Bar", a Night Club and a stage for performances but I didn't feel that they offer enough or good quality entertainment. Fourth, not impressed with the food and drinks. I enjoyed better meals at local restaurants and I had to drink only beer because their cocktails are terrible. Fifth, they advertise wifi as one of the amenities but you have to pay for it, 1 CUC for one hour. In general, the place looks nice and clean but for the price you pay I would expect a better experience.
Leonardo, caRomance trip
Fair 4.0
not as we expected
Clearly not a 5* in EU Or in USA but in Cuba yes. Noisy room, they dont offer other room.. lots of food nice on the pictures but the quality not the best. Beach is nice.
ie7 night trip
Very Good 8.0
Lovely Stay - would not recommend Butlers
Overall the stay was very positive - the property itself is lovely and the beach is gorgeous. We were part of their Diamond Club and had an issue from day 1 with our Butler - we were assigned someone who then promptly signed off and we didn't have anyone the following day to help us with our a la carte restaurant booking so ended up getting passed around from the Butler hotline to the Diamond Club to the Food and Beverage team which ultimately resulted in us not getting into the restaurant we preferred. The next night was their weekly Diamond Club dinner - despite being told multiple times in the 2 days prior that all details would be provided in an invite which would be delivered to our Room - we needed up with no details and had to call the Butler hotline at 6pm to find out what what happening - turns out the event started at 6.15pm! Once we gave up on trying to use the Diamond Club lounge and butlers the stay was lovely and very relaxing. All other staff were incredibly helpful and tried to go above and beyond to ensure an enjoyable stay.
us3 night trip
Exceptional 10.0
The staff was amazing! The beach is very good. We got the diamond club and we were very satisfied we did it.
il3 night romance trip
Exceptional 10.0
Relaxing break in Cuba
Great hotel that made a lot of effort to make its guests happy. There are things in Cuba which disappoint, for example the WiFi and fruit juices which are all watered down. This I guess is part of the experience! However on the plus side this is a great hotel, with excellent service and fabulous music with multiple live bands on site every night.Like the juice some of the food is a bit hit and miss, but the Mexican restaurant was very good (our favourite) and the Italian was our least favourite.
Paul, gb10 night trip
Very Good 8.0
Beautiful Resort
Very fun and relaxing However Food was not so good.
katie, us2 night trip with friends
Good 6.0
Making renovations and noise in the adjacent rooms, during rest hours The food in the Italian restaurant is very low The staff is very kind
Eli, il2 night romance trip
Exceptional 10.0
Amazing beach, staff and food
The staff make this hotel, they are all really friendly and helpful. The hotel is well laid out as it’s big but doesn’t feel it. Lots of different areas so never feels crowded. The beach is amazing! The food is very good, especially the seafood and fish. The drinks are good brands
gb4 night romance trip

Royalton Hicacos - Adults Only - All Inclusive, Varadero

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