Green Bay Phu Quoc Resort & Spa

Photo gallery for Green Bay Phu Quoc Resort & Spa

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 6 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6 AM to 7:00 PM, pool umbrellas, sun loungers

Overview of Green Bay Phu Quoc Resort & Spa

VIP Access

Green Bay Phu Quoc Resort & Spa

4.0 star property
Phu Quoc beachfront hotel with 2 restaurants and outdoor pool

9.4/10 Exceptional

170 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Cua Can, Phu Quoc, Kien Giang
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants
  • Outdoor pool
  • Free ferry terminal shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • 24-hour room service
For families
  • Children stay free
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 43 min drive
  • Sihanoukville (KOS) - 26.7 miles/42.9 km
  • Free ferry terminal shuttle

About this property

Green Bay Phu Quoc Resort & Spa

Green Bay Phu Quoc Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers, plus you'll have access to onsite snorkeling and kayaking. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials, and the outdoor pool provides fun for everyone. Green Bay Restaurant, one of 2 restaurants, serves local and international cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a fitness center, a sauna, and a steam room. The pool and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 5:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • On a private beach
  • Kayaking
  • Snorkeling

Working away

  • Meeting rooms
  • Conference space (30 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

Dining

Green Bay Restaurant - This beachfront restaurant specializes in local and international cuisine and serves lunch and dinner.
Gió Restaurant - Overlooking the ocean and pool, this restaurant specializes in Vietnamese cuisine and serves lunch and dinner. Open daily.
Coral Bar - Onsite cocktail bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for VND 1350000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Green Bay Phu Quoc Resort
Green Bay Phu Quoc
Green Phu Quoc & Spa Phu Quoc
Green Bay Phu Quoc Resort & Spa Hotel
Green Bay Phu Quoc Resort & Spa Phu Quoc
Green Bay Phu Quoc Resort & Spa Hotel Phu Quoc

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Great and quite place. I’d love to come back to this hotel in the future. I also have a great romantic dinner experience here as well. Definitely give them 10/10.
QUANG, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Aaron, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Marc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellence in every way
Simply the best hotel we have stayed in. It is exceptional in everyway from the location, quality of the room, privacy and comfort, excellence of the food, beauty of the gardens and the remarkable customer service shown by all of the staff. The Green Bay is a very special place.
Nick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Perfect Place to Relax
A lovely hotel, very relaxing and quiet place to rest and enjoy the perfect private beach. Gorgeous room with private pool and sea view. It’s remote nothing close by but that suited us after touring Vietnam.
mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, peaceful and a beautiful location. Not a lot to do though outside of the resort.
4-night trip
Verified Orbitz guest review

8/10 Very good

5 Star Facilities, 3 Star Service
The facilities at Green Bay were as advertised and great, but the service was unfortunately underwhelming compared to similar quality resorts across Southeast Asia. Here were a few issues we had: 1. Subpar English: We had issues on numerous occasions trying to communicate with staff in English. While we don't expect the junior staff to be fluent, trouble communicating with the front desk made day-to-day tasks much more difficult. 2. Strict cutoff times: We checked in at roughly 3:30pm and was given a tour of the room and facilities. During the tour, the front desk guide told us that tea time runs from 3:00pm to 4:00pm, to which we remarked that we had better get going. He didn't seem to quite understand and continued the tour up until 3:55pm, in which we hurried over to the restaurant. When we got there at 4:00pm exactly, there was a spread of cakes still available, but the staff told us that tea time was over. We were really tired and hungry, so we argued back and forth for them to eventually let us have the leftover cakes and a cup of coffee. 3. Infrequent shuttle: The Green Bay offers a shuttle to downtown, but the times it leaves are predetermined by the resort and sometimes doesn't have a return shuttle. We ended up using Grab for all of our transportation needs.
Telly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This resort was immaculate. Private pool villa was perfect, breakfast amazing as well. staff very friendly.
Greg, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Boris, 3-night family trip
Verified Hotels.com guest review