Guests
All properties in Puerto Morelos, Quintana Roo, Mexico

Hotel Ojo de Agua, Puerto Morelos

3-star beachfront hotel with outdoor pool, near Puerto Morelos Town Square

  • Free WiFi
From
$54 CAD

Image gallery

  • Beach
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0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Puerto Morelos, 77580, QROO, Mexico
7.8.Good.
  • My girlfriend and I had a wonderful stay at the Collection O Hotel Ojo de Agua. We had…

    Jan. 13, 2021

  • It was absolutely lovely to be right on the beach. It is a fantastic location. Easy…

    Mar. 2, 2020

See all 286 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Quiet
Dining options
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 35 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Breakfast available
  • Airport shuttle

For families

  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • On the beach
  • Puerto Morelos Town Square - 6 min walk
  • Ojo de Agua Beach - 2 min walk
  • Artisans Market - 7 min walk
  • San Jose Catholic Parish - 7 min walk
  • Puerto Morelos Reef - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 2 Double Beds
  • Superior Room, Sea View
  • Family Room

Location

0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Puerto Morelos, 77580, QROO, Mexico
  • On the beach
  • Puerto Morelos Town Square - 6 min walk
  • Ojo de Agua Beach - 2 min walk

What’s around

Landmarks

  • On the beach
  • Puerto Morelos Town Square - 6 min walk
  • Ojo de Agua Beach - 2 min walk
  • Artisans Market - 7 min walk
  • San Jose Catholic Parish - 7 min walk
  • Puerto Morelos Reef - 7 min walk
  • Puerto Morelos Beach - 11 min walk
  • Dr. Alfredo Barrera Marin Botanical Garden - 2.6 mi / 4.1 km
  • Sanctuary of Hope and Time Capsule - 2.9 mi / 4.6 km
  • Crococun Zoo - 3.7 mi / 5.9 km
  • Petempich Bay - 8 mi / 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)

Things to do

  • Outdoor pool

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Picnic area

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Ojo Agua Beach Front Hotel Puerto Morelos
  • Hotel Ojo de Agua Hotel
  • Collection O Hotel Ojo de Agua
  • Hotel Ojo de Agua Puerto Morelos
  • Ojo Agua Beach Front Hotel
  • Hotel Ojo de Agua Hotel Puerto Morelos
  • Ojo Agua Beach Front Puerto Morelos
  • Ojo Agua Beach Front

Optional extras

Continental breakfast is offered for an extra charge of MXN 119 for adults and MXN 89 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way, Maximum occupancy 4)

Airport shuttle service for children costs MXN 1 (one-way)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Ojo de Agua does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include Sabor de Mexico (3-min walk), La Playita (4-min walk), and Cantina Habanero (4-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one-way.
  • Hotel Ojo de Agua has an outdoor pool and a picnic area, as well as a garden.
7.8.Good.
  • 8.0.Very Good

    Absolutely fabulous location with a great beachfront and incredible front desk staff! This is not a fancy all inclusive with big-fluffy towels and a pillowtop mattress kind of place, but it is clean, safe, and everyone is super friendly. Plus you CANNOT beat the location in Puerto Morales - walking distance to everything!

    4 night romance trip, Feb. 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    You get what you pay for!

    DEAN, 6 night trip, Feb. 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice room, friendly and somewhat disappointed

    Very friendly @ check in. Room was pleasant and very clean. There were no towels available for us to use @ the beach, nor was there a washroom available to use between the time we checked out and left for the airport 5 hours later. Didn’t want to sit on the padded beach chair covers / mattresses which looked dirty & sweat stained

    Tim, 1 night trip, Feb. 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Would likely stay elsewhere next time...

    The hotel is okay and what it has going for it is its close proximatey of the beach (although you do not get an ocean view mind you...). Dons restaurant next door is very good and reasonably priced so that is a bonus. There is a pool but it is not the cleanest and quite small, often running scuba classes from it. The blue sunbeds shown in pictures are quite dirty as well. The room was okay but ours was right next to the pool so was VERY noisy with passing traffic down the hallway and kids in the pool area. Despite our requests for no housekeeping at an early hour, there appeared to be some communication issues as we were woken repeatedly. Lastly, the pictures in the ad must have been taken when the hotel was quite new as the rooms are alot more run down looking (chipped paint, black on white curtains, shower in disrepair). We were a little disappointed by that. Honestly, overall we would probably stay elsewhere next time...some place that is quieter for sure.

    10 night trip, Feb. 10, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    So many things not to like: for our 3 day stay we never received a room key, staff had to let us into our room each time we left. Asking the desk clerk to unlock our door or get us a key resulted in total rudeness. The gentlemen who ran the desk were anything but, telling us they did not provide bottled water in the room and it was expedias job to take care of it. The room did not have any towels until we found a maid, and then they were see-through. There were never any beach towels available. Worst smell in the room of any place we have stayed. Other guests complained there was a $98, each way, charge for airport pick up and return while taxis only charged $25. The beach itself was very nice but the motel had no responsibility for that. Please do not stay here.

    2 night romance trip, Feb. 9, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The property is in good shape, the beach is amazing.

    9 night trip with friends, Feb. 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The property is in a great location right on the beach. Rooms could have a few more amenities such as hair dryer and iron but overall great place for the price. Staff was very friendly

    2 night romance trip, Jan. 29, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    very good for price

    John, 7 night trip, Jan. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overall this hotel is ok. The rooms are clean and basic. There were pros and cons - the A/C worked fantastic, the room was kept very clean, but the hot water was non-existent for the time I was there. My first level room was very large and had a nice patio, but the patio was a thoroughfare for staff and other guests to get to the beach and bar so I always had to keep my drapes closed. Cannot say enough nice things about the staff, they were very warm, friendly and helpful with my questions. The beach of course is lovely. One thing I wish I knew before booking - I had searched for "quiet" hotels and found this hotel. And while this hotel is close to the end of the "hotel zone", it does have live music pretty much all day and into the evening. It's not a "party hotel" as things tended to shut down around 8-9pm, but if you like to wind down in your room or want to get the kids to bed at an earlier time, the music (which somehow sounds LOUDER in the first level rooms than on the beach!) will stop that from happening. Overall, it was a good stay for me, as I was looking for a simple stay. I would also suggest just spending the extra $ and book a private shuttle to and from the airport. It's about a 15-20 mins drive and is worth the extra cost.I've always had to wait more than an hour beyond the pickup time both going to and from the airport for the $37 shared shuttle services.

    4 night trip, Jan. 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We love this little hotel for its location, right on the beach in the cutest little town in the Cancun area. The staff is friendly, the rooms are clean, the beds are comfy. The restaurant next door has great food and nice strong coffee. I love waking up and walking 100 meters to the beach.

    Lisi, 2 night trip, Dec. 13, 2019

    Verified Travelocity guest review

See all 286 reviews