Hanoi Paon Hotel & Spa

Photo gallery for Hanoi Paon Hotel & Spa

Primary image
Outdoor pool, open 8:00 AM to 9 PM, sun loungers
Outdoor pool, open 8:00 AM to 9 PM, sun loungers
Outdoor pool, open 8:00 AM to 9 PM, sun loungers
Paon Suite | Terrace/patio

Overview of Hanoi Paon Hotel & Spa

Hanoi Paon Hotel & Spa

4.0 star property
4-star hotel with spa, near Hoan Kiem Lake

8.6/10 Fabulous

138 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $65
Price available on 10/23/2022
Map
27 Hang Thung, Hoan Kiem, Hanoi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 5 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)

About this property

Hanoi Paon Hotel & Spa

4-star hotel in the heart of Old Quarter, rejuvenated in 2022
At Hanoi Paon Hotel & Spa, you can look forward to a roundtrip airport shuttle, a rooftop terrace, and an art gallery on site. Treat yourself to a body scrub, a body wrap, or a body treatment at Jasmin Spa, the onsite spa. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a shopping mall on site and a gym.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Continental breakfast (surcharge), valet parking (surcharge), and an outdoor pool
  • Concierge services, free newspapers, and an elevator
  • A front desk safe, luggage storage, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hanoi Paon Hotel & Spa include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Onsite valet parking (VND 300000 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)
  • No alcohol allowed onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Fence around the pool

What to do

  • Scooter/moped rentals
  • Shopping
  • Access to nearby outdoor pool

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Visual fire alarm
  • Doorbell and phone notification
  • Phone accessibility kit

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of VND 230000 for adults and VND 115000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for VND 470000 per day

Parking

  • Valet parking costs VND 300000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Paon Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Paon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Paon Hotel & Spa?
As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at Hanoi Paon Hotel & Spa on 23 Oct 2022 start from CA $65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Paon Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hanoi Paon Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.
Are pets allowed at Hanoi Paon Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Paon Hotel & Spa?
Yes. Valet parking costs VND 300000 per night.
Is airport shuttle service offered by Hanoi Paon Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Paon Hotel & Spa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hanoi Paon Hotel & Spa and nearby?
Hanoi Paon Hotel & Spa has a spa and an outdoor pool, as well as a fitness center and access to a nearby outdoor pool.
Are there restaurants at or near Hanoi Paon Hotel & Spa?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Haka Coffee (3-min walk) and Mum's (3-min walk).
What's the area around Hanoi Paon Hotel & Spa like?
Hanoi Paon Hotel & Spa is in Old Quarter, a short 3-minute walk from Thang Long Water Puppet Theatre and 3 minutes' walk from Hoan Kiem Lake. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

Nice and tidy rooms good bathroom , Staff very friendly. Excellent breakfast catering for all.
2-night romance trip
Verified Wotif guest review

10/10 Exceptional

GARY A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location.great value for money.clean and was the perfect place to stay in Hanoi.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Great service
We great stay at sunline paon and the service was exceptional everyone in the staff was very nice, especially a man that I think was called Brian who worked in the breakfast room.
Sara, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a very nice stay at this property. A good location as it is accessible to all your needs. The room has a nice setup and amenities as expected. Services are all superb with very attentive and warm service from all. I can say that this hotel has the best quality for such a minimal cost that I have come across. A wonderful experience indeed and I highly recommend friends to come.
Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a very nice stay at this property. A good location as it is accessible to all your needs. The room has a nice setup and amenities as expected. Services are all superb with very attentive and warm service from all. I can say that this hotel has the best quality for such a minimal cost that I have come across. A wonderful experience indeed and I highly recommend friends to come.
Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a very nice stay at this property. A good location as it is accessible to all your needs. The room has a nice setup and amenities as expected. Services are all superb with very attentive and warm service from all. I can say that this hotel has the best quality for such a minimal cost that I have come across. A wonderful experience indeed and I highly recommend friends to come.
Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Jodi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I can not fault this establishment. Everything was A1
Doug,, 5-night trip
Verified Expedia guest review