Hotel Sofia

Photo gallery for Hotel Sofia

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In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Hotel Sofia

Hotel Sofia

2.5 star property
Puebla Historic Center hotel with restaurant and bar/lounge

7.8/10 Good

122 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is CA $30
Price available on 08/21/2022
Map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Puebla Historic Center
  • Zocalo Square - 2 min drive
  • Puebla Cathedral - 2 min drive
  • Angelopolis Commercial Center - 15 min drive
  • Val´Quirico - 19 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 45 min drive
  • Puebla–Cholula Tourist Train Terminal - 19 min walk

About this property

Hotel Sofia

Hotel Sofia puts you 3.1 mi (5 km) from Angelopolis Commercial Center. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite carport
  • Free offsite parking within 328 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Frequently asked questions

Overall score and ratings

7.8

Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

neeta, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kathryn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay. Everything you want is within walking distance.
steven, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean place, Super friendly staff.Very affordable too.
Allan, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

ramon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We had a pleasant stay at "Hotel Sofia", Friendly Staff, walking distance to the center and good value for money. The only thing is that the WiFi didn't work at all, and inside the hotel there wasn't a good phone signal either.
1-night romance trip
Verified Expedia guest review

6/10 Good

The location is very convenient , close to the center
2-night trip
Verified Expedia guest review

2/10 Poor

Avoid this hotel at all costs!
I have never had a worse experience with a hotel in my life. I am not sure words can capture the frustration I have experienced, but I will sure try! First, the hotel has a policy that if you don't check in by 5:00, they cancel your reservation and make your room available. After a full day of traveling, I arrived to the hotel at 8:00 and was told my reservation was cancelled and no rooms were available. They made no apologies, no attempt to help, and couldn't explain why they did not honor the reservation. The staff I dealt with were rude and lacked both knowledge and skill. Of course, all the hotels in the area were full. These people left me on the street with nowhere to go. Secondly, the service is just terrible. Incredulous at how I had been treated, I returned several days later to speak with the hotel manager. She didn't seem to have much interest in fixing the situation, as she focused her attention on her cell phone text messages as we spoke. She said to me: "What do you want, an apology?" This establishment does not deserve your business. They cannot even perform the basic duties of a hotel like welcoming guests and honoring reservations. Stay somewhere else. Anywhere else. Don't let this happen to you too.
Sidney, 4-night trip
Verified Orbitz guest review

8/10 Very good

Nice hotel, very close to the main square...
Loved the location of Hotel Sofia with respects to the main square and principal activities...
"Rudy", 6-night trip
Verified Expedia guest review

8/10 Very good

Puebla Cenrto Historico
its not a bad place but i had to switch rooms once and the rooomi moved to , the bed felt like someone has sprinkled sand on the sheets ...so they changed my bedding at 1130PM. Otherwise no problem, wifi a little finicky
m, 1-night trip
Verified Expedia guest review