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Crosswaters Resort at Kananaskis

3.5 star property
Mountain hotel in Kananaskis with 4 restaurants and spa

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Crosswaters Resort at Kananaskis

Photo gallery for Crosswaters Resort at Kananaskis

Reception
Outdoor spa tub
Premium bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee
Reception

Overview of Crosswaters Resort at Kananaskis

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Restaurant
  • Air conditioning
Map
#1 Terrace Drive, Kananaskis, AB, T0L 2H0
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping

Room options

View all photos for Premium Double Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Double Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Fireplace

32-inch flat-screen TV with satellite channels, TV, pay movies

Executive Suite, 1 King Bed with Sofa bed, Fireplace

  • 119 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite) | Living area

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Fireplace

32-inch flat-screen TV with satellite channels, TV, pay movies

Junior Suite, 1 King Bed with Sofa bed, Fireplace

  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In a regional park

Getting around

  • Calgary International Airport (YYC) - 80 min drive

Restaurants

  • Woody's Pub and Lounge - 1 min walk
  • Blacktail Bar - 8 min walk
  • Forte - 8 min walk
  • Cedar Room - 8 min walk
  • The Market Café - 8 min walk
Map

About this property

Crosswaters Resort at Kananaskis

When visiting Kananaskis, Crosswaters Resort at Kananaskis is a great choice to consider. Guests can be pampered with deep-tissue massages at the spa, and Forte Restaurant, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and an outdoor tennis court are other highlights. Fellow travelers say good things about the overall property condition and spacious guestrooms.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Kananaskis Mountain Lodge, 1 Centennial Dr. Kananaskis, AB, T0L 2H0
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 110 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Parking

  • Onsite self parking (CAD 22 per night)
  • Onsite valet parking (CAD 35.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Ice skating
  • Downhill skiing nearby
  • Snow tubing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kananaskis Nordic Spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open select days. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Forte Restaurant - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Blacktail Bar - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Cedar Room - This fine-dining restaurant specializes in American cuisine and serves dinner only. Reservations are required. Open select days.
Woody's Pub - This pub specializes in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 25.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness center access
    • Health club access
    • In-room coffee
    • Internet access (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7–35 for adults, and CAD 7–35 for children

Renovations and closures

This property is closed from October 1 2023 to December 31 2024 (dates subject to change).
The property will be renovating from September 18 2023 to September 29 2023 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

Parking

  • Self parking costs CAD 22 per night
  • Valet parking costs CAD 35.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crosswaters Resort Kananaskis
Crosswaters Resort Kananaskis
Crosswaters Resort
Crosswaters Kananaskis
Hotel Crosswaters Resort at Kananaskis Kananaskis
Kananaskis Crosswaters Resort at Kananaskis Hotel
Hotel Crosswaters Resort at Kananaskis
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters
Crosswaters At Kananaskis
Crosswaters Resort at Kananaskis Hotel
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters Resort at Kananaskis Hotel Kananaskis

Frequently asked questions

Is Crosswaters Resort at Kananaskis currently open?
This property is closed from October 1 2023 to December 31 2024 (dates subject to change).
Does Crosswaters Resort at Kananaskis offer free cancellation for a full refund?
Yes, Crosswaters Resort at Kananaskis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crosswaters Resort at Kananaskis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crosswaters Resort at Kananaskis?
Yes, there's a children's pool.
Are pets allowed at Crosswaters Resort at Kananaskis?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of CAD 40 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Crosswaters Resort at Kananaskis?
Yes. Self parking costs CAD 22 per night. Valet parking costs CAD 35.00 per night.
What are the check-in and check-out times at Crosswaters Resort at Kananaskis?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Crosswaters Resort at Kananaskis and nearby?
Have fun with winter activities like ice skating and in warmer months, improve your game at the onsite tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Crosswaters Resort at Kananaskis also has a sauna and a fitness center, as well as an arcade and a picnic area.
Are there restaurants at or near Crosswaters Resort at Kananaskis?
Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Triesa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

dayong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Location!
The atmosphere is amazing and the staff delightful!
Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Don’t bank on In room dining.
Our fourth time at the resort. Beautiful weather, used the Nordic spa, however fully planned on utilizing room service that was supposed to be open until 10 pm. Phones were not answered, and front desk gave us no alternatives from 9:30 onwards, just continued to put us through to the dining line which rang endlessly. Because of this we all went to bed hungry. Nobody seemed to mind when we called the front desk and advised of this. Peculiar.
Therese, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are very welcoming and polite. Rooms are comfortable, clean and nice. The building itself can be noisy as you can hear people, families, and dogs in the other rooms nearby. Overall it was a great stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brian, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not a good experience
We were definitely looking forward to this stay following our day at the Nordic spa and the final night of our week-long trip. Unfortunately it was not a good experience. The check-in process was confusing, the room was in poor condition (very dirty, stained furniture, broken lock on the door entering the room, electrical outlets not working, fridge not working, etc. We did bring up the concerns to the front desk and were partly compensated. The bathroom was nicely updated and the bed was comfortable. Considering the cost for value, we likely won’t stay here again.
1-night trip
Verified Hotels.com guest review