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All properties in Belgrade, Central Serbia, Serbia
1 room, 2 adults

Mama Shelter Belgrade, Belgrade

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Elevator
  • Smoke-free property
Kneza Mihaila 54A Belgrade, Belgrade, 11000, Serbia

4-star hotel with restaurant, near Knez Mihailova Street
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Elevator
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I could not figure our how to turn off Light above phone. To intensive staff lots off…Jun. 11, 2018
  • I have no hotel reviews at all because I couldn't get to it, as all flights were canceled…Mar. 17, 2020

Mama Shelter Belgrade, Belgrade

from $112 CAD
  • Large Mama Terrace
  • Large Mama Double
  • Medium Mama
  • Room (XXL MAMA)
  • Large Mama Twin Room

What’s around Mama Shelter Belgrade, Belgrade

Landmarks

  • In Stari Grad
  • Knez Mihailova Street - 1 min walk
  • Republic Square - 7 min walk
  • Nikola Tesla Museum - 26 min walk
  • Kalemegdan Citadel - 7 min walk
  • National Museum - 8 min walk
  • Church of Saint Sava - 36 min walk
  • Kombank Arena - 43 min walk

Getting around

  • Nikola Tesla Airport (BEG) - 27 min drive
  • Belgrade Centre Railway Station - 6 min drive
  • Belgrade Dunav Station - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 26 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 2917
  • Conference space size (meters) - 271
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 43-inch Smart TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mama Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Mama Restaurant - Onsite bar. Open daily.

Mama Shelter Belgrade, Belgrade’s small print

Also known as

  • Hotel Mama Shelter Belgrade Belgrade
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  • Mama Shelter Hotel
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  • Mama Shelter Belgrade Hotel
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  • Hotel Mama Shelter Belgrade
  • Mama Shelter Belgrade Belgrade
  • Mama Shelter Belgrade Hotel
  • Mama Shelter Belgrade Belgrade
  • Mama Shelter Belgrade Hotel Belgrade
  • Mama Shelter Hotel
  • Mama Shelter
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  • Belgrade Mama Shelter Belgrade Hotel
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Policies

This property offers portable visual emergency devices on request at check-in.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.4 per person, per night

Deposit: EUR 40 per day

Optional extras

Early check-in can be arranged for an extra charge of EUR 39 (subject to availability)

Self parking costs EUR 25 per day

Rollaway beds are available for EUR 25 per day

Full breakfast is offered for an extra charge of EUR 13 for adults and EUR 7 for children (approximately)

Cribs/Infant beds are available for EUR 5 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, Maximum occupancy 3)

Airport shuttle service for children up to age 14 costs EUR 0 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mama Shelter Belgrade, Belgrade

  • Does Mama Shelter Belgrade offer free cancellation for a full refund?
    Yes, Mama Shelter Belgrade does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mama Shelter Belgrade?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mama Shelter Belgrade?
    Yes. Self parking costs EUR 25 per day.
  • Are pets allowed at Mama Shelter Belgrade?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of EUR 25 per pet, per night.
  • What are the check-in and check-out times at Mama Shelter Belgrade?
    You can check in from 3:00 PM to 2:00 AM. There's a charge of EUR 39 for early check-in (subject to availability). Check-out time is noon.
  • Are there restaurants at or near Mama Shelter Belgrade?
    Yes, there's an onsite restaurant that serves international cuisine.
  • Is airport shuttle service offered by Mama Shelter Belgrade?
    Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
  • What is there to do near Mama Shelter Belgrade?
    Recommended spots to visit include Knez Mihailova Street (1-min walk) and Republic Square (7-min walk), along with Kalemegdan Citadel (7-min walk) and National Museum (8-min walk).

Recent reviews

Exceptional 9.4 From 203 reviews

Exceptional 10.0
Love it here
I really loved staying here. Staff were so so nice. Breakfast amazing!!!!
Vera, ie3 night trip
Exceptional 10.0
Thumbs up
Great stay, excellent locality, great breakfast and wonderful terrace.
gb3 night trip
Good 6.0
Avarage
I am really a big fan of Mama Shleter hotel chain, love the design and the location is super central! I have stayed in other ones in Europe and loved it. Unfortunatelly we were very unlucky with the room we have got. There was one window with a view on a wall (see photo attached) so there was zero natural light coming into the room and considering that I have paid a standard rate as for any other room I really felt like this was unfair. Cleaniness of the room is also just okay, it was relatively dusty.
Mai, gb2 night trip
Exceptional 10.0
I only ever want to stay in Mama Shelters now
Cool, funky decor. HUGE room - more than adequate for 3 with large bathroom (great shower)! Super comfy, soft beds. Good black-out curtains. Good range of modern movies on the huge TV provided great down-time entertainment. Perfect location. You can easily walk to the river, down the high-street, to the bohemian quarter etc. Lovely, trendy rooftop with amazing sunset. We didn't get to try the food but the drinks were great. So glad we stayed here!
gb3 night family trip
Exceptional 10.0
Great hotel
Really nice space. Friendly staff. Great rooms, great roof top bar and fantastic location I would definitely come back
Liam, gb3 night business trip
Exceptional 10.0
Third time lucky
Excellent room with plenty of space and a great view across the Citadel Park. Good position on top of the new shopping centre which gives plenty of choice for both eating and buying. I would definatlely return and this is our third visit to Belgrade.
gb5 night family trip
Exceptional 10.0
Great location. Right in the middle of everything. Very helpful front desk. You ask and they jump. Fantastic service.
Chinta, us3 night trip
Very Good 8.0
The Best Place to Stay in Belgrade.
One of the best hotels in Belgrade, the location cant get any better. Rooms are very neat and fancy and spacious the best part it they are all nonsmoking, bathroom is very spacious and neat. Their restaurant is really nice but a bit expensive compared to other restaurants, they have a massive spread for the breakfast. They do have three levels of parking but chargeable. Bad Experience: Most of the staffs are friendly and helpful, but unfortunately we got on the call couple of staffs who seemed to have a rough day at work, the first one hung up on me and the second one was not at all helpful in guiding us with the location when I called back. Mama shelter is at the heart of the city and right above the biggest shopping mall facing the Belgrade fortress. Couple of things the staff forgets are 1) not everyone knows the city well 2) google maps shows not one but three Mama Shelter Belgrade around the same building and its not easy to just drive around so many times. I even stopped at one of the map pointer and told the staffs the 4 shops that I could find and she quickly stopped me to remind me that “Shop and go is a chain and there are 100s of them in Serbia” Serbians are very friendly and helpful I found a gentleman on the street who pointed to the big building and said it’s on the 4th floor. When I checked in I found out Mamas shelter is a very busy place, all the staffs are occupied with something or the other every minute and they really do not
Prem, us1 night family trip
Exceptional 10.0
Funky hotel
Very modern boutique hotel. Great rooms and breakfast.
Debra, au2 night romance trip
Exceptional 10.0
The place to stay in Belgrade
Fantastic hotel with great staff, cosy/arty rooms, and nice restaurant/bar with outdoor terrace. Right in the middle of the city center, couldn't have been happier!
Pierre, hk1 night business trip

Mama Shelter Belgrade, Belgrade

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