Mantis EPIC Hotel & Suites

Photo gallery for Mantis EPIC Hotel & Suites

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Mantis EPIC Hotel & Suites

Mantis EPIC Hotel & Suites

4.0 star property
4-star hotel in Nyagatare with 2 restaurants and outdoor pool

10.0/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Near University of Rwanda-Nyagatare, Street 36, Mirama 1, Nyagatare, Rwanda, 88
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Mantis EPIC Hotel & Suites

4-star family-friendly hotel
Consider a stay at Mantis EPIC Hotel & Suites and take advantage of free English breakfast, a roundtrip airport shuttle, and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Enjoy local and international cuisine, garden views, and a poolside location at the two onsite restaurants. Enjoy the health club, as well as activities like basketball. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • An outdoor tennis court, newspapers in the lobby, and concierge services
  • Barbecue grills, a 24-hour front desk, and a front desk safe
Room features
All guestrooms at Mantis EPIC Hotel & Suites offer perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and separate sitting areas. Guests reviews give good marks for the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies or patios, separate sitting areas, and electric kettles

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Basketball

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (1350 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Social - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool Deck - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 85 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

EPIC Hotel Nyagatare
EPIC Nyagatare
EPIC Hotel Suites Nyagatare
EPIC Hotel Suites Nyagatare
Mantis Epic & Suites Nyagatare
Mantis EPIC Hotel & Suites Hotel
Mantis EPIC Hotel & Suites Nyagatare
Mantis EPIC Hotel & Suites Hotel Nyagatare

Frequently asked questions

Does Mantis EPIC Hotel & Suites offer free cancellation for a full refund?
Yes, Mantis EPIC Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mantis EPIC Hotel & Suites?
As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at Mantis EPIC Hotel & Suites on 30 Sept 2022 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mantis EPIC Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mantis EPIC Hotel & Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mantis EPIC Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mantis EPIC Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Mantis EPIC Hotel & Suites?
Yes, an airport shuttle is available. The charge is USD 85 per vehicle one way.
What are the check-in and check-out times at Mantis EPIC Hotel & Suites?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM.
What is there to do at Mantis EPIC Hotel & Suites and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Mantis EPIC Hotel & Suites also has a garden.
Are there restaurants at or near Mantis EPIC Hotel & Suites?
Yes, there are 2 onsite restaurants, featuring local and international cuisine, garden views, and poolside dining.
Does Mantis EPIC Hotel & Suites have any outdoor private spaces?
Yes, every room features a balcony or patio.

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Overall our stay was exceptional
Salim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Deep relaxation, Uber Service!
My curiosity was piqued when I read stellar reviews of EPIC Hotel and Suites on a FB Group called “Expats in Kigali”. Knowing that I was returning to Rwanda for a Rwandese wedding and would have a few additional days to head to the northeastern corner of the country, I booked a room for myself and my friend, and off we went. Much to our mutual surprise, we entered a truly delightful respite- with perhaps the best bed I have ever slept on, exceptional management (with a special shout out to Mr. Sandeep Moorjani, the Food and Beverage Manager, who was EXCEPTIONALLY helpful, attentive, friendly without being intrusive, and solicitous. All he wanted was an ultra-satisfied customer and talk about aiming to please!!! If he wasn’t trained in a Swiss hotel management school, it must have been somewhere just as outstanding.) My friend and I had spent the preceding night within Akagera National Park (no other lodging names to be specified within this review, though p.m. me if you want a FABULOUS recommendation!!) I cannot begin to describe how AMAZING it was to have a/c and unforgettable water pressure for the shower at EPIC. We felt dusty and dirty and it was super relaxing to get all cleaned up there. My room was quite spacious, and came with two bottles of complimentary water and fabulously plush cotton towels. Apparently, there was a directory with numbers to reach reception, etc., but I didn’t use it. No space left here to expand except... GO!! GO!!
Jill, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Epic Hotel Nyagatare
Great hotel and great staff. The staff is very attentive to your needs. Food was great. Sandeep goes above and beyond.
David, 3-night business trip
Verified Hotels.com guest review