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Grand Ion Delemen Hotel

Photo gallery for Grand Ion Delemen Hotel

Aerial view
Indoor pool
Indoor pool
Indoor pool
Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Overview of Grand Ion Delemen Hotel

Grand Ion Delemen Hotel

5.0 star property
Luxury hotel with indoor pool, near SkyAvenue

7.6/10 Good

448 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is CA $87
Price available on 01/02/2023
Map
Jalan Ion Delemen 1, Genting Highlands, 69000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden

Room options

About this area

What's nearby

  • Genting Highlands Theme Park - 10 min drive
  • Genting Highlands Premium Outlets - 18 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur International Airport (KUL) - 103 min drive
  • Batang Kali Station - 45 min drive
  • Rasa Station - 49 min drive
  • Kuala Lumpur Gombak Station - 52 min drive

Restaurants

  • Old Town White Coffee - 9 min drive
  • Good Friends - 10 min drive
  • Ming Ren - 10 min drive
  • Dragon-I - 10 min drive
  • Kobe Gyu Takumi - 10 min drive

About this property

Grand Ion Delemen Hotel

When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting Highlands Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the convenient parking and helpful staff.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 611 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ziplining

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (4896 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kembali Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Fairy Tales - This café serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of MYR 60 for adults and MYR 30 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel offer free cancellation for a full refund?
Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Ion Delemen Hotel?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on 2 Jan 2023 start from CA $87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Ion Delemen Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Ion Delemen Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 AM.
Are pets allowed at Grand Ion Delemen Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Ion Delemen Hotel?
Sorry, there's no onsite parking at Grand Ion Delemen Hotel.
What are the check-in and check-out times at Grand Ion Delemen Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Grand Ion Delemen Hotel and nearby?
Have fun with onsite activities like rock climbing, ziplining, and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Grand Ion Delemen Hotel also has a garden.
Are there restaurants at or near Grand Ion Delemen Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Old Town White Coffee (3.1 mi), Dragon-I (3.2 mi), and Good Friends (3.3 mi).

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.5/10

Property conditions & facilities

6.9/10

Eco-friendliness

8/10 Very good

Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Steve, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Md NorArif, 1-night trip
Verified Hotels.com guest review

6/10 Good

I enter the door with the door handle broken, sheets got some stains on it. The building need some touch up work to be done.
Meng Jiunn, 1-night romance trip
Verified Expedia guest review

4/10 Fair

KOICHI, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room stinks every time I stay here
Michael Alfred, 1-night business trip
Verified Expedia guest review

8/10 Very good

Hoi lim, 1-night trip
Verified Hotels.com guest review

6/10 Good

Atiqah, 1-night trip
Verified Expedia guest review

6/10 Good

Gek Choong, 2-night trip
Verified Hotels.com guest review

6/10 Good

The road to the property is hazardous, accident prone. The lifts are slow and cannot accomodate peak hours moving traffic- checkin, checkout and breakfast crowd. Zero room sound-proofing, dusty rooms. However, staff at check in and breakfast staff were friendly.
PING SZE, 1-night romance trip
Verified Expedia guest review

6/10 Good

Horrible Shuttles services
Don't think this is a 5 star hotel as they claimed. The shuttle to/fro frm hotel to Genting highland entertainment complex is a BIG BIG DISAPPOINTMENT!!! You hv to pay RM5 per way and need to book in advance. Often fully booked, hence alternative is a Scam Taxi ride.. RM40 per way for a 7 mins ride. Ridiculous fare! Why can't the hotel mgt arrange more shuttles and do away with the booking while extending the time to at least 10pm and 2am final return trip.
Khoo, 2-night trip
Verified Hotels.com guest review