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View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

  • 40 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Den)

Room, 1 King Bed (Den)

Room, 1 King Bed (Den)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed, Specialty)

Fridge, microwave, coffee/tea maker, freezer

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed, Specialty)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (2 Queen Beds with Sofa Bed)

Studio Suite, Kitchen (2 Queen Beds with Sofa Bed)

Studio Suite, Kitchen (2 Queen Beds with Sofa Bed)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

At a glance

Hotel size

  • 168 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 15.00 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Grocery/convenience store
  • Children's games
  • Pool gate

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel!
Amazing hotel. Very clean and updated. Our room was fantastic! Close to Universal.
Rachael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Everything worked out great. It’s very close to Universal parks, so definitely recommended for people going there.
Ivon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love this place
I love it here!!!!great location. Directly behind the back entrance to Universal. Loved the fact that breakfast is included, and it’s good hot breakfast. Rooms were clean and it’s always convenient to have a fridge and microwave
Alexia, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel! I would stay there again.
The hotel room was very clean when we arrived. The breakfast buffet was a great variety and good food. The pool area was clean and relaxing. I appreciate having water in the lobby when coming in from a long day. My only complaint was that our room never got housekeeping service the entire time we were there. We arrived Saturday and left on Tuesday so we had to call for towels because of that. I would stay there again.
Martha, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nilda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast and clean!!
Amy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent hotel, but…
Excellent service and the room we had 2 beds with pullout was incredibly spacious and comfortable. Very clean and all looked new and nice. Complimentary breakfast is very nice. Only complaint is a personal issue with lack of ada parking or valet and bellman. That service would have made taken it over the top for the value. Thank you
Juan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay for honeymoon
The staff was very attentive and always available
Chantell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tibe, 2-night trip with friends
Verified Hotels.com guest review