Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
Tulum Intl. Airport (TQO) - 136 min drive
Restaurants
Lobby Bar - 14 min drive
Grand Lobby Bar - 13 min drive
Grand Central Buffet - 14 min drive
Momo teppanyaki Resturant - 15 min drive
The Grill - 15 min drive
About this property
Haven Riviera Cancun - All Inclusive - Adults Only
At Haven Riviera Cancun - All Inclusive - Adults Only, you can spend time at the beach enjoying free cabanas, beach massages, and yoga, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Tahani, one of 7 restaurants, serves local and international cuisine and is open for breakfast. Other highlights at this luxurious property include 3 poolside bars, a nightclub, and a beach bar. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
435 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Onsite garage
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
7 restaurants
8 bars/lounges
3 poolside bars
3 swim-up bars
Beach bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Water dispenser
What to do
On the beach
Tennis lessons
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Table tennis
Ecotours nearby
Horse riding nearby
Kayaking nearby
Scuba diving nearby
Ziplining nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (20000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free pool cabanas
Beach sun loungers
Golf cart on site
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
Adjacent to a golf course
4 outdoor pools
Full-service spa
Nightclub
Hot tub
Outdoor tennis court
24-hour pool access
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Grab bar near toilet
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
50-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Recycling
Water-efficient showers only
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool open 24-hours
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only
Frequently asked questions
Does Haven Riviera Cancun - All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Haven Riviera Cancun - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Haven Riviera Cancun - All Inclusive - Adults Only?
Yes, there are 4 outdoor pools. Guests have 24-hour pool access.
Are pets allowed at Haven Riviera Cancun - All Inclusive - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Haven Riviera Cancun - All Inclusive - Adults Only?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Haven Riviera Cancun - All Inclusive - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Haven Riviera Cancun - All Inclusive - Adults Only?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (25-min drive) and Dubai Palace Casino (25-min drive) are both nearby.
What is there to do at Haven Riviera Cancun - All Inclusive - Adults Only and nearby?
Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Haven Riviera Cancun - All Inclusive - Adults Only also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Haven Riviera Cancun - All Inclusive - Adults Only?
Yes, there are 7 onsite restaurants, featuring local and international cuisine and garden views.
Does Haven Riviera Cancun - All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Haven Riviera Cancun - All Inclusive - Adults Only like?
Haven Riviera Cancun - All Inclusive - Adults Only is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say that the property is in a great location.
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Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Feb 2025
Great break
Very nice, quiet resort with great service. Also, 20 mins from the airport is a bonus. Perfect for a long weekend get away
Stephen
Stephen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2025
KYUNGSIG
KYUNGSIG, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 Feb 2025
Meghan
Meghan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
This resort is very nice.
Spa is great.
Restaurants are good if you can get a reservation.
Pools are nice.
Entertainment was good for just being a resort.
All in all I would go back.
Eric
Eric, 4-night trip
Verified Hotels.com guest review
6/10 Good
3 Jan 2025
Great staff…
It’s a nice place but nothing too exciting about it. It’s clean and comfortable, the food is decent and the service is good but nothing that would make me want to go back.
Seth
Seth, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Excellent stay
We enjoyed our anniversary at Haven, the staff was super friendly and attentive! We had special moments from various members of the staff through our our stay. The views were amazing and loved being there.
Marc
Marc, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Gregory
Gregory, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2024
Beautiful spot, great pool, great beach and the service was terrific. Swim up was perfect and the water was warmer than the circle pool.
Bartender Maria in the lobby bar was delightful! Geronimo and Levy were our favourite poolside waiters. We will definitely be back!
Jocelyn
Jocelyn, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2024
Yelizaveta
Yelizaveta, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2024
Daniel
Daniel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
good
bin
bin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2024
Ryan William
Ryan William, 16-night trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2024
Cletus
Cletus, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2024
This was my boyfriend and I's first experience in Mexico and at an all-inclusive resort and it was great. It took us some adjusting to how these places run, like with scheduling dinner and events, but we had a great time. The resort is clean and always being maintained by their staff, who were all very friendly. We liked the options of things to do at this resort during the day and night, but we wish there was a bit more going on in the evenings since there was usually just one event at about 9:30pm each night and if it wasn't something you were in to there wasn't anything else to do except hang out at one of the bars or wander the grounds. I liked the variety of food options they have, but the quality of food is what you might expect for all-inclusive. We knew it wouldn't be the most amazing food, but for the most part it was good. Vora Mar and Olios were our favorites, as well as getting made-to-order tacos from the lunch buffet. The service across the whole resort is excellent and the pool servers make it a point to remember you and your drink order. We loved it so much were hoping to go again and bring some friends with us next time.
Stephanie
Stephanie, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2024
niphaphone
niphaphone, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2024
Beautiful, great service, clean, nice staff
Nichole Rachel
Nichole Rachel, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2024
Everything
Yushemya A F
Yushemya A F, 3-night trip
Verified Expedia guest review
8/10 Very good
25 Dec 2024
Candice
Candice, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2024
Rasika
Rasika, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2024
My husband and I spent 5 days at Haven Riviera Cancun in December. Such a wonderful place, only 20 min from airport. The resort has amazing pools, gorgeous beaches and a great staff.. Definitely we will return to this resort..
Alina
Alina, 5-night romance trip
Verified Orbitz guest review
10/10 Exceptional
25 Dec 2024
If I could give it 100000 stars I would. From service to the quality of the food to the rooms, it was just amazing. Exceeded my expectations. Will most certainly be back.
Leila
Leila, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Dec 2024
Theo
Theo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Dec 2024
Overall excellent experience. Not over packed. We were able to get into every restaurant we wanted. Great food and drinks. Entertainment was ok. Pools were great.
Tara
Tara, 5-night romance trip
Verified Expedia guest review
2/10 Poor
24 Dec 2024
Called hotel and email regarding explanation for charges on my account but no reply back yet, it’s been 10days now.