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All properties in Puerto Morelos, Quintana Roo, Mexico

Haven Riviera Cancun All Inclusive - All Inclusive - Adults Only, Puerto Morelos

Beachfront property in Puerto Morelos with spa and beach bar

  • Free buffet breakfast, free WiFi, and free parking
From
$490 CAD

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  • Haven Riviera Cancun All Inclusive - All Inclusive - Adults Only, Puerto Morelos
  • Haven Riviera Cancun All Inclusive - All Inclusive - Adults Only, Puerto Morelos
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  • Haven Riviera Cancun All Inclusive - All Inclusive - Adults Only, Puerto Morelos
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1 / 67Haven Riviera Cancun All Inclusive - All Inclusive - Adults Only, Puerto Morelos
Ctra. Federal 307, Chetumal – Pto, Puerto Morelos, 77569, QROO, Mexico
9.0.Superb.
  • Spatious, clean, modern, well thought. Staff is very friendly and helpful, spaces are…

    Jul. 14, 2021

  • Beautiful resort and super clean

    Jul. 4, 2021

See all 1,314 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 333 guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • Full-service spa
  • 3 outdoor pools

What’s around

  • On the beach
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Ventura Park Cancun - 8.2 mi / 13.2 km
  • Xoximilco - 7 mi / 11.3 km
  • Cancun Country Club - 7.3 mi / 11.8 km
  • Playa Coral - 8.4 mi / 13.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite Garden View
  • Junior Suite, 1 King Bed, Balcony, Partial Ocean View
  • Romance Junior Suite Partial Ocean View
  • Junior Suite, 1 King Bed, Garden View (Swim out)
  • Junior Suite Swim-Out Partial Ocean View
  • Romance Junior Suite Swim-Out Partial Ocean View
  • Serenity Club Junior Suite Ocean Front
  • Serenity Club Romance Jr Suite Ocean Front
  • Serentiy Club Junior Suite Swim Out Ocean Front
  • Serenity Club, Romance Junior Suite, Swim Out, Ocean Front
  • Serenity Club, One Bedroom, Master Suite, Ocean Front
  • Serenity Club, Two Bedroom, Master Suite, Ocean Front
  • Presidential Suite (Serenity Club Ocean Front)

What’s around

Landmarks

  • On the beach
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Ventura Park Cancun - 8.2 mi / 13.2 km
  • Xoximilco - 7 mi / 11.3 km
  • Cancun Country Club - 7.3 mi / 11.8 km
  • Playa Coral - 8.4 mi / 13.5 km
  • Delfines Beach - 12.4 mi / 20 km
  • Maya Cancun Museum - 13.6 mi / 21.9 km
  • El Rey Ruins - 13.7 mi / 22.1 km
  • Puerto Morelos Town Square - 13.8 mi / 22.2 km
  • Dubai Palace Casino - 13.8 mi / 22.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive
map
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Ctra. Federal 307, Chetumal – Pto, Puerto Morelos, 77569, QROO, Mexico

At a glance

Size

  • 333 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Caters to adults only
*See fees and policies for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 5 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Free pool cabanas
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Scuba diving nearby
  • Nightclub
  • Pool sun loungers
  • Tennis on site
  • Spa tub
  • Pool umbrellas

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2018
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Spa

My Senses Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Flavours - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only.

Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Olios - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Vora Mar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

Satsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Spa tub
  • Tennis on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Scuba diving nearby

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, and gym (if applicable)Pay at property

  • Pool open 24-hours
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun All Inclusive Adults
  • Haven Riviera Cancun Inclusive
  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
  • Haven Riviera Cancun Resort All Inclusive Adults
  • Haven Riviera Cancun All Inclusive Adults Puerto Morelos

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, free onsite COVID-19 testing (antigen/rapid screening) is available, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools. Guests have 24-hour pool access.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 5 onsite restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Los Caporales (4.6 mi), Bugambilias (5.1 mi), and Momo (5.1 mi).
  • No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (24-min drive) and Dubai Palace Casino (24-min drive) are both nearby.
  • Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a 24-hour fitness center and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Excellent stay here.

    We checked in easily. Our room was ready for check in. A little disappointed that the partial ocean view was almost not a view at all. Room was clean and well stocked. Room service was excellent as well. Restaurants had great food and service. The bars on the other hand need better stock. I tried a few of my favourite drinks and the bar tenders did the best with the ingredients they were supplied with. Not all bars were stocked equally. The grounds were spectacularly kept. Nice sized resort, easily go to the pool and beach and restaurant without walking miles. There were a couple of instances with guests that were acting inappropriately and the staff quietly fixed the situations, handled very well.

    Varina, 1 night trip, Mar. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I visited Haven only 1.5 months ago and decided to come back to Haven for New Years Eve since I’m travelling again solo and enjoy the resort, it’s fantastic facilities and most of all friendly staff. Although the logistics of the New Years Eve event was off from in my opinion possibly being too populated for what they can accommodate with current times - especially for a non-serenity guest - the DJ’s saved the night by turning up the best music at the right time to make the party perfect. Thanks DJ Golden Boy and DJ King Arthur for making the night amazing. You rocked the party in the best way and I’d recommend any event you DJ. Never forget a special shout out as well to my favourite entertainment staff - Yair. His smile lights a room and his hospitality is hands down the best in Cancun. I’ll come back to Haven for any special event if Yair and the DJ team are hosting like they did for New Years Eve 2021.

    1 night trip, Dec. 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff friendly and more than accomodating. Food was also fresh and tasty

    J, 4 night trip, Dec. 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    nice hotel, good place to have a rest, very quiet. food and staffs are good.

    6 night romance trip, Feb. 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautifully designed. Pool areas were gorgeous and allowed for many people to have great poolside seats without it feeling crowded.

    7 night trip with friends, Feb. 8, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Many restaurants were open until 11pm but if you’d go any time after 10 you wouldn’t get a good service and employees of the restaurant were not very welcoming especially the Mediterranean one. Air conditioners were also very slow in cooling the room, not a big deal in winter but not sure if the weather becomes hotter.

    Navid, 3 night trip, Dec. 12, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Very few snak bars in property Very few activities Very weak DJ

    P, 4 night romance trip, Nov. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This resort was fantastic. Our room was on the 2nd floor and had a partial view of the ocean. It was very clean. Food was excellent. Breakfast and lunch buffet with so many different food choices. Dinners were at the restaurants (4 options) which also had delicious food. We had room service one night. Each room has a cubby hole and the food is delivered into it, so you don't have to answer the door if you don't want. Dishes go back so your room doesn't get stinky. Both pools offered drinks and the bartenders would make you anything you wanted. We had mudslides for morning cocktails and icebergs (lime margaritas & beer) for afternoon fun. The store had inflatable toys that you could blow up and float around the pool for maximum relaxation. Lime bar was a great option for a pre-dinner drink. All the staff was so friendly and helpful. I forgot my contact lens case and Sandra at reception had me a new one from the pharmacy right away. Would we go back? YES!

    7 night romance trip, Aug. 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a great place for relaxing only , clean new great

    Jen, 5 night romance trip, Aug. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    New resort and friendly staffs. We really enjoyed our stay in Haven!

    Avril, 3 night romance trip, Apr. 19, 2019

    Verified Expedia guest review

See all 1,314 reviews