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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
4-star hotel with indoor pool, near Parliament Hill

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Homewood Suites by Hilton Ottawa Downtown

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Dinner served, local cuisine

Overview of Homewood Suites by Hilton Ottawa Downtown

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
361 Queen Street, Ottawa, ON, K1R 0C7
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Free grocery shopping service
Feel at home
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • In Downtown Ottawa
  • Parliament Hill - 19 min walk
  • Byward Market Square - 21 min walk
  • University of Ottawa - 21 min walk
  • Carleton University - 41 min walk
  • Canadian War Museum - 2 min drive
  • Shaw Centre - 2 min drive
  • Canadian Museum of History - 2 min drive
  • National Gallery of Canada - 3 min drive
  • Rideau Canal - 5 min drive
  • Ottawa Hospital Civic Campus - 5 min drive

Getting around

  • Ottawa International Airport (YOW) - 17 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Station - 15 min drive
  • Ottawa Fallowfield Station - 23 min drive
  • Lyon Station - 3 min walk
  • Parliament Station - 8 min walk
  • Pimisi Station - 12 min walk

Restaurants

  • Spin Kitchen & Bar - 4 min walk
  • The Royal Oak Pubs - 6 min walk
  • Tim Hortons - 2 min walk
  • Occo Kitchen - 2 min walk
  • LIFT Resto Lounge - 2 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Homewood Suites by Hilton Ottawa Downtown puts you 1 mi (1.6 km) from Parliament Hill and 1.1 mi (1.7 km) from Byward Market Square. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tulip Restaurant & Bar, which serves local cuisine and is open for dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences at this upscale hotel include sofa beds and refrigerators. Fellow travelers say good things about the overall property condition and walkable location. Public transportation is just a short walk: Lyon Station is 3 minutes and Parliament Station is 8 minutes.

Languages

Arabic, English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age: 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 51 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (CAD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Free reception (select days)
  • Room service (late night)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (4715 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Queen sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Parking

  • Covered self parking costs CAD 25.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Homewood Suites by Hilton Ottawa Downtown offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Homewood Suites by Hilton Ottawa Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Homewood Suites by Hilton Ottawa Downtown?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Homewood Suites by Hilton Ottawa Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 51 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Ottawa Downtown?
Yes. Self parking costs CAD 25.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Homewood Suites by Hilton Ottawa Downtown?
You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Homewood Suites by Hilton Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
What is there to do at Homewood Suites by Hilton Ottawa Downtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Homewood Suites by Hilton Ottawa Downtown?
Yes, Tulip Restaurant & Bar offers local cuisine.
Does Homewood Suites by Hilton Ottawa Downtown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Homewood Suites by Hilton Ottawa Downtown like?
Homewood Suites by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Lyon Station and 12 minutes' walk from Elgin Street. Travelers say the area is walkable and good for shopping.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent on everything
stephane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our room was lovely, and the king bed was very comfortable. However, the pull out couch/bed was not comfortable. The mattress was very thin and felt like you were sinking into springs. I think that if the mattress itself can't be improved then an additional layer should be available in the room to add on top.
Laura, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sari, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Rocco, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lior, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great property, good breakfast, nice service. Rooms are comfortable, pool is good. Breakfast queues need to be better managed.
Praveen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stsy
Very nice hotel. Would definitely stay here again. Polite staff
Paul, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Piscine sale, on voyait sur le dessus de l’eau des cheveux, et une couche huileuse. Le lit on sentait les ressorts du matelas, nous avons mal au dos. Le déjeuner très bon. En arrivant à la chambre j’ai nettoyé les surfaces et ma lingette était sale, malheureusement pas une bonne hygiène. Sinon, cuisine complète nous avons trouvé pratique. Malheureusement pour le prix et la qualité nous ne reviendrons plus.
Cathia, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

John, 1-night trip
Verified Hotels.com guest review