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Hotel Mercier

4.0 star property
4-star hotel with restaurant, near Dam Square

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Hotel Mercier

Photo gallery for Hotel Mercier

City view from property
Property entrance
Economy Double Room, 1 Double Bed (No View)
Daily buffet breakfast for a fee
Honeymoon Suite | Bathroom

Overview of Hotel Mercier

9.0

Superb

Property highlights

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Bar
  • 24/7 front desk
Map
Rozenstraat 12, Amsterdam, Noord Holland, 1016NX
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Newspapers in lobby (surcharge)
Feel at home
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Espresso maker

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, 1 Double Bed (No View)

Economy Double Room, 1 Double Bed (No View)

Economy Double Room, 1 Double Bed (No View)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Suite, Mezzanine

Superior Suite, Mezzanine

Superior Suite, Mezzanine

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

About this area

What's nearby

  • In Amsterdam City Centre
  • Anne Frank House - 3 min walk
  • Dam Square - 10 min walk
  • Leidseplein - 16 min walk
  • Vondelpark - 18 min walk
  • Rijksmuseum - 20 min walk
  • Van Gogh Museum - 24 min walk
  • Heineken Experience - 25 min walk
  • The 9 Streets - 2 min drive
  • Royal Palace - 2 min drive
  • Amsterdam Museum - 3 min drive

Getting around

  • Amsterdam Airport Schiphol (AMS) - 22 min drive
  • Rokin Station - 14 min walk
  • Amsterdam Central Station - 20 min walk
  • Amsterdam (ZYA-Amsterdam Central Station) - 20 min walk
  • Westermarkt Stop - 2 min walk
  • Rozengracht Stop - 6 min walk
  • Marnixstraat Stop - 6 min walk

Restaurants

  • D&A Hummus Bistro - 9 min walk
  • La Perla - 6 min walk
  • Ashoka Restaurant- Amsterdam Centrum - 14 min walk
  • Salvatorica - 8 min walk
  • Waterkant - 11 min walk
Map

About this property

Hotel Mercier

Hotel Mercier offers a great location, putting you within a 15-minute walk of Anne Frank House and Dam Square. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This upscale hotel is also just a 5-minute drive from Vondelpark and Leidseplein. Fellow travelers like the walkable location. Public transportation is just a short walk: Westermarkt Stop is 2 minutes and Rozengracht Stop is 6 minutes.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18–20.95 for adults, and EUR 9–9.95 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per night
  • Rollaway beds are available for EUR 60.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mercier Amsterdam
Mercier Amsterdam
Hotel Mercier Hotel
Hotel Mercier Amsterdam
Hotel Mercier Hotel Amsterdam

Frequently asked questions

Does Hotel Mercier offer free cancellation for a full refund?
Yes, Hotel Mercier does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Mercier?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Mercier?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Mercier?
Sorry, there's no onsite parking at Hotel Mercier.
What are the check-in and check-out times at Hotel Mercier?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Hotel Mercier?
No, this hotel doesn't have a casino, but Holland Casino (16-min walk) is nearby.
What is there to do at Hotel Mercier and nearby?
Hotel Mercier has a garden.
Are there restaurants at or near Hotel Mercier?
Yes, there's an onsite restaurant.
What's the area around Hotel Mercier like?
Hotel Mercier is in Amsterdam City Centre, a short 2-minute walk from Westermarkt Stop and 10 minutes' walk from Dam Square. Travelers say the area is walkable and good for shopping.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Augustina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel.
Lovely hotel. Fantastic location in the Jordan. Everything in walking distance. The staff were so friendly and helpful. Room was very nice. Very clean. Great breakfast in their restaurant. They have a small outdoor garden with some picnic tables- very nice in the summertime. We’d definitely stay here again.!
Deborah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing find in the best part of the city.
We have spent a lot of time in Amsterdam, mostly in Apartments. This hotel's location is incredible. Tucked off the major street but so close to everything. We spent labor day weekend there, which is the very end of the high season. The Deluxe King room we had was silent. Amazingly Silent. The Blackout Curtains were perfect, allowing us to sleep until mid morning without knowing. The small sitting area allowed some separation as we both got ready. Nespresso in the room gave a great leisurely morning with a hot coffee. Mattress was firm and comfortable. These things sound like table stakes, but they're not in the Netherlands. Amazing Hotel. Will not hesitate to stay again for a shorter stay when we're not renting an longer term apartment. My only suggestion, and a very minor one, would be a small refrigerator for a few drinks and a wine opener in the room (although the front desk easily provided a wine key on request)
John, 3-night trip
Verified Hotels.com guest review

2/10 Poor

If you like your room filthy, Mercier is for you.
During my four-night stay, I spoke to the front desk on two successive mornings about the filth and dust in my room and politely asked to please direct Housekeeping to thoroughly clean my room and remedy the situation. On both occasions, the front desk apologized and assured me it would be rectified right away. The second time I even invited the front desk staff to my room to see the dirt for herself; she was shocked and agreed it was unacceptable (see images for sample areas). If the front desk in fact did anything, their intervention with Housekeeping on either morning was wholly ineffective. Nothing was cleaned. The Front desk did give me a lame drinks voucher "for my inconvenience". It was not just a mere "inconvenience", but a gross and unacceptable room. When I returned from work to the room on my last night and discovered nothing was cleaned again, after 60 hours after my first visit to the Frontdesk, I complained to the duty manager. She apologized sincerely, but there was nothing left to be done, she said. As a bonus, I found a very smelly cleaning cloth left next to my sink and on my dental floss packet (which I had to throw away). The housecleaning crew in this hotel obviously cares neither about guests and their comfort nor about basic hygienic standards. The hotel looks pretty swanky, breakfast is ok, but the staff's responsiveness was horrible, and the housekeeping staff should all be fired. Avoid this hotel at all costs. You can do a lot better for this rate.
Robert, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Avoid this place!
I was so impressed with this hotel. For almost $300 a night and I feel totally ripped off. Room was a double and there was barely room to get around the bed to get to the bathroom. There is no light anywhere in the room. There’s accent lighting, and we felt like we were in the dark the whole time. All the hallways are dark. Front and staff was not particularly helpful and when my travel mate asked if I could post a postcard, they directed them to go down the street to find a posting box. The breakfast, which was included in the price was fine. You can have a chef custom make your eggs are omelettes or have a traditional continental breakfast with different types of granola, warm home, baked bread or pastries. That part was nice. Others in that, there was very few places to sit and relax, and I really wouldn’t say they have a proper lounge at all. So if you were with four people, there was no place to just hang out, and I with the room the size of a postage stamp so we couldn’t go there. I am superbly disappointed.
Suzanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Lovely hotel in a great location. The room was clean and comfortable and breakfast was good with a selection of options to be coookded by the chef and continetnal selaction of bread, ham, cheeses and pastires. Service was good and the staff friendly.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helmut, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jordaan Gem
Small boutique hotel located blocks away from the Anne Frank Museum in a quiet setting with a neat bar. The staff was outstanding and very helpful.
Stephen, 3-night trip with friends
Verified Hotels.com guest review