Trademark Hotel

Photo gallery for Trademark Hotel

Primary image
Outdoor pool, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes

Overview of Trademark Hotel

VIP Access

Trademark Hotel

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Village Market

8.8/10 Fabulous

131 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • In-room childcare
  • Children's club
  • 24-hour business center
  • Airport drop-off service
For families
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Gigiri
  • Village Market - 1 min drive
  • United Nations Office at Nairobi - 8 min drive
  • Thika Road Mall - 32 min drive
  • Nairobi National Park - 36 min drive

Getting around

  • Nairobi (WIL-Wilson) - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 41 min drive
  • Syokimau Station - 41 min drive
  • Nairobi Station - 42 min drive
  • Syokimau SGR Railway Station - 46 min drive
  • Airport drop-off service

About this property

Trademark Hotel

A great choice for a stay in Nairobi, Trademark Hotel features a rooftop terrace and offers airport drop-off service (available 24 hours) for USD 60 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and restaurant.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport drop off on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children's club (surcharge)
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games

What to do

  • Helicopter/airplane tours
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Harvest - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 21 for adults and USD 11 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

2/10 Poor

Jan Sebastian, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Dragana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karanja, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

vitalis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It’s a nice place to stay right in the middle of a popular mall with many banks, restaurants and taxi services at your service. Staff is quite friendly too.
Margaret, 1-night business trip
Verified Orbitz guest review

2/10 Poor

The hotel and the room was extremely poor - the side tables had weird sticky stuff on it - nor did I get a resort credit or a room upgrade
Arham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Monica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Helge M., 7-night trip
Verified Hotels.com guest review

8/10 Very good

ishak, 1-night trip
Verified Expedia guest review