Casa Ixtapan

Photo gallery for Casa Ixtapan

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of Casa Ixtapan

Casa Ixtapan

3.0 star property
3-star hotel in Barrio de Santa Ana with outdoor pool and restaurant

8.4/10 Very good

28 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
Map
ADOLFO LOPEZ MATEOS 6, COLONIA SANTA ANA, Ixtapan de la Sal, MEX, 51900
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Concierge services
  • Luggage storage
For families
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

About this property

Casa Ixtapan

3-star hotel in the heart of Barrio de Santa Ana
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Casa Ixtapan. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • Express check-in, concierge services, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Casa Ixtapan include amenities such as late night room service.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 1 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (late night)

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards.

Also known as

Casa Ixtapan Hotel Ixtapan de la Sal
Casa Ixtapan Hotel
Casa Ixtapan Ixtapan de la Sal
Casa Ixtapan Hotel
Casa Ixtapan Ixtapan de la Sal
Casa Ixtapan Hotel Ixtapan de la Sal

Frequently asked questions

Does Casa Ixtapan offer free cancellation for a full refund?
Yes, Casa Ixtapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Ixtapan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Ixtapan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Casa Ixtapan?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Ixtapan?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Ixtapan?
You can check in starting at 1 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Casa Ixtapan and nearby?
Casa Ixtapan has an outdoor pool and a garden.
Are there restaurants at or near Casa Ixtapan?
Yes, there's an onsite restaurant. Nearby restaurants include Restaurante Maria Alejandra (4-min walk), La Rosa Restaurant (4-min walk), and Misión San José (4-min walk).
What's the area around Casa Ixtapan like?
Casa Ixtapan is in Barrio de Santa Ana, a short 3-minute walk from Ixtapan Aquatic Park.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

7.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

4/10 Fair

The bed smells really bad and the room is dark. The other room was aceptable, the breakfast was terrible, it take long time to be prepared and the waitress took more than 30 minutes to help us. It was a really bad experience.
Hilda, 1-night trip
Verified Expedia guest review

8/10 Very good

El lugar es muy agradable, no es muy grande y se sienten los espacios un poco apretados, sobretodo en el restaurante y la alberca. La comida es buena, pero algunos platillos dejan mucho que desear, falta supervisión. El personal es muy amable y servicial.
Alejandro Wolf, 2-night romance trip
Verified Expedia guest review

8/10 Very good

muy agusto
excelente servicio de los chicos y la comida de lo mejor, solo tuvimos problemas con el agua caliente el primer dia
Rodolfo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

IGNACIO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura Angelica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me gustó desde que llegamos, la recepción fue muy cálida me hicieron sentir muy importante los detalles de bienvenida como el agua como las flores con las que te reciben son detalles muy bonitos, me gustaron los colchones al parecer eran nuevos estábamos estrenando, y el jacuzzi y además tome un masaje Super rico, la comida a buen precio muy gourmet, La atención del personal Super amable, muy recomendable, regresaré pronto
jose, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Habitaciones limpias y cómodas, el personal siempre estuvo atento y super amigable y servicial. Defnitivamente volveremos
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy bonito lugar muy acogedor, el servicio excelente, muy amables
Silvia, 2-night family trip
Verified Expedia guest review

6/10 Good

Solo si qué hay muchos moscos en las habitaciones deberían poner más cuidado en fumigar antes gracias
Enrique, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review