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Room options

View all photos for Family Room

Family Room

Family Room

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

Parking

  • Offsite parking nearby (USD 2 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Room amenities

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Olivier, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Precioso Palacio, mejor acogida y servicio.
Precioso palacete de altos techos y cuidados detalles, perfectamente cuidado, muy limpio, silencioso. Alejandro y su equipo nos dio una acogida increíble, un 10. Fueron atentos como pocos y muy cercanos en todo momento. Absolutamente recomendable.
Sandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bénédicte, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monica Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

eliana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nous avons passé un très bon séjour dans ce beau palais très spacieux, très proche de la place centrale et de ses centres d'intérêt. L'accueil a été très chaleureux et très précieux pour découvrir Cienfuegos. Les repas et les petits déjeuners sont de grande qualité.
jerome, 1-night trip
Verified Hotels.com guest review

8/10 Very good

STEFANO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is such a beautiful property. We enjoyed our stay and staff was friendly.
Ricardo, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Stephane, 1-night trip
Verified Hotels.com guest review