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All properties in Cancun (and vicinity), Quintana Roo, Mexico

Hotel Kavia, Cancun (and vicinity)

3-star hotel with outdoor pool, near Market 28

  • Free WiFi in lobby and free parking
From
$41 CAD

Image gallery

  • Hotel Front
  • Hotel Front
  • Superior Room, Balcony, Tower - Pool
  • Pool
  • Hotel Front
Hotel Front. Image 1 of 57
1 / 57Hotel Front
7.8.Good.
  • I loved the location, lots of street food and a 2 min walk to a nice park for the kids.…

    Jan. 14, 2020

  • Good location big balcony. Nice decoration however furniture not in good condition and…

    Jan. 9, 2020

See all 354 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Transportation options
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 62 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Business center

For families

  • Private bathroom
  • Separate bedroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Elevator

What’s around

  • In Downtown Cancun
  • Market 28 - 15 min walk
  • Plaza Las Americas - 20 min walk
  • Dubai Palace Casino - 25 min walk
  • Cristo Rey Church - 5 min walk
  • Ceviche Square - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 King Bed, Ensuite, City View
  • Standard Double Room, 2 Double Beds, Private Bathroom, City View
  • Superior Room, Balcony, Tower

Location

  • In Downtown Cancun
  • Market 28 - 15 min walk
  • Plaza Las Americas - 20 min walk

What’s around

Landmarks

  • In Downtown Cancun
  • Market 28 - 15 min walk
  • Plaza Las Americas - 20 min walk
  • Dubai Palace Casino - 25 min walk
  • Cristo Rey Church - 5 min walk
  • Ceviche Square - 6 min walk
  • Benito Juarez Municipal Building - 8 min walk
  • PlayCity Casino - 11 min walk
  • Las Palapas Park - 11 min walk
  • Mercado 23 - 14 min walk
  • Cancun Cultural House - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Hotel size

  • This hotel has 62 rooms

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service

Things to do

  • Outdoor pool
  • Pool sun loungers

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Kavia Cancun
  • Kavia Cancun
  • Hotel Kavia Hotel
  • Hotel Kavia Cancun
  • Hotel Kavia Hotel Cancun

Optional extras

Continental breakfast is offered for an extra charge of MXN 50 per person (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Kavia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rolandi's (7-min walk), El Poblano (8-min walk), and Las Quekas (8-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
  • Hotel Kavia has an outdoor pool.
7.8.Good.
  • 8.0.Very Good

    Excellent for the money was clean central location would stay again

    2 night trip with friends, Nov. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel location is so central and convenient. the room was so clean, The staff was so efficient and nice. The pool needs some attention. the water looks no very clear.

    Griselda, 4 night trip with friends, Oct. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great Weekend Place

    Great hotel to stay for the weekend. Close to bus, shops and night life. I just hate the elevator, it’s faster to walk up the stairs.

    Joseph, 2 night trip with friends, May 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Location is great for Cancun Centro. Close to buses, stores and restaurants. Had a great room facing the Papalaya Park. Never saw so many outlets and lights in a Mexican Hotel. Beds were excellent as was Hotel service. Staff was friendly and accomodating. Only displeasure was that the elevator was out for a week due to damage from stupid younger guests. Hot water for a shower was mediocre at best. They should replace the shower heads as ours was not functioning well at all. For such a nice modern hotel, the shower head was the worst. All in all a fine place to stay.

    21 night family trip, Apr. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice location, helpful reception people, clean room, good internet in lobby area, nice hot water everyday, tv has1 or 2 English news channels. Overall I am very happy.

    4 night trip, Mar. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice little find

    Flew down for a quick getaway, and the hotel is completely renovated. And a hidden gem. I even ended up stayed by an extra night. The staff were friendly and did there best to direct me around. It’s in the heart of the downtown close to everything especially the bus terminal to go to other parts. Walls were thin and a bit noise but not bad enough to not beable to sleep.

    1 night trip, Feb. 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Close to the bus station and several restaurants. We just stayed one night so we could catch a bus the next morning. Perfectly good for this. Will stay again on our way home.

    1 night trip, Jan. 27, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Kavia

    Ya it was a good hotel for the price. It is close to the bus depot to go to the airport. One bus brings you to the main Cancun Beach. Walking distance to big Grocery Store and Mall Of America. Staff were all very nice and Hotel including pool is very clean

    4 night trip with friends, Jan. 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good: Pretty clean room, convenient location, nice people Bad: bad reception in the room

    5 night trip with friends, Jan. 10, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I am in a wheelchair, and the front desk has two stairs leading up to it, and the bathroom has one big step that the staff never mentioned, I should get a refund from this hotel. Small pool that has noisey patrons using, the pool at top floor is not worth using...looks like it was a hottub at one time , then converted to a small pool. I complained to front desk about the price being too expensive, and they said it was peak season, but really they shouldnt change the prices at busy times of the year. Anyways, I sat in foyer for 15 minutes looking up a better deal, and that why I booked with expedia.

    1 night trip, Dec. 31, 2018

    Verified Expedia guest review

See all 354 reviews