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All properties in Medellin, Antioquia, Colombia
1 room, 2 adults

Novotel Medellín El Tesoro, Medellin

3.5-star3.5 stars
Cra 25a # 1 a sur 45, Medellin, Antioquia, 050022, Colombia

Beaux Arts hotel with outdoor pool, connected to a shopping center, near Lleras Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • very bad experience at that hotel. Reviews in here are way overrated. That hotel is…Nov. 26, 2019
  • Very bad experience. Their customer service was more than terrible. Nov. 26, 2019

Novotel Medellín El Tesoro, Medellin

from $71 CAD
  • Executive Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Deluxe Room

What’s around Novotel Medellín El Tesoro, Medellin

Landmarks

  • In Los Naranjos
  • Lleras Park - 27 min walk
  • Santafé Mall - 30 min walk
  • El Tesoro Shopping Park - 4 min walk
  • La Strada Mall - 25 min walk
  • Golden Mile - 28 min walk
  • Lokkus Contemporary Art - 28 min walk
  • Oviedo Mall - 31 min walk

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 46 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 6:00 AM to 9:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 1 per room (up to 22 lbs)

  • Pets must be supervised

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 6:00 AM to 9:00 PM *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Number of meeting rooms - 5
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

El Almacen - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Novotel Medellín El Tesoro, Medellin’s small print

Also known as

  • Atton El Tesoro Hotel Medellin
  • Hotel Novotel Medellín El Tesoro (ex Atton)
  • Novotel Medellín El Tesoro (ex Atton) Medellin
  • Atton El Tesoro
  • Novotel Medellin El Tesoro
  • Novotel Medellín El Tesoro Hotel
  • Novotel Medellín El Tesoro Medellin
  • Novotel Medellín El Tesoro (ex Atton)
  • Atton El Tesoro Hotel
  • Novotel Medellín El Tesoro Hotel Medellin
  • Novotel Medellín El Tesoro ex Atton Hotel Medellin
  • Novotel Medellín El Tesoro ex Atton Hotel
  • Novotel Medellín El Tesoro ex Atton Medellin
  • Novotel Medellín El Tesoro ex Atton
  • Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
  • Medellin Novotel Medellín El Tesoro (ex Atton) Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 8 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

    Optional extras

    Buffet breakfast is offered for an extra charge of COP 36000 per person (approximately)

    Airport shuttle service is offered for an extra charge of COP 90000.00 per vehicle (one-way, Maximum occupancy 3)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Novotel Medellín El Tesoro, Medellin

    • Does Novotel Medellín El Tesoro offer free cancellation for a full refund?
      Yes, Novotel Medellín El Tesoro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Novotel Medellín El Tesoro?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Novotel Medellín El Tesoro?
      Yes, there's free self parking.
    • Is there a pool at Novotel Medellín El Tesoro?
      Yes, there's an outdoor pool. Guests have pool access from 6 AM to 8 PM.
    • Are pets allowed at Novotel Medellín El Tesoro?
      Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 22 lbs per pet. Service animals are exempt from fees.
    • What are the check-in and check-out times at Novotel Medellín El Tesoro?
      You can check in from noon to midnight. Check-out time is noon.
    • Are there restaurants at or near Novotel Medellín El Tesoro?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Novotel Medellín El Tesoro?
      Yes, an airport shuttle is available from 6:00 AM to 9:00 PM on request. The charge is COP 90000.00 per vehicle one-way.

    Recent reviews

    Superb 9.0 From 416 reviews

    Exceptional 10.0
    Excellent service and comfort
    It was excellent overall ! Great service and nice view of the city. Bed and room were very comfortable ! I’ve really like it! Probably i’ll Stay there next time !
    Dela, ca4 night business trip
    Exceptional 10.0
    Excellent 4 star hotel
    Outstanding front desk staff, excellent breakfast, strong Wi-Fi. Rooms are modern, comfortable, very clean, and well-priced. Recommend!
    Jason, ca1 night trip
    Very Good 8.0
    Lack luster but descent in a pinch.
    The hotel is clean and convenient. There’s zero view which is the best part of Medellin. All the rooms have a medal grid over the windows that makes you feel a bit like you’re in jail. The room is descent. There’s no thrills at all about this place. I checked out after 1 day and found a better place with a great view.
    Brett, my4 night trip
    Exceptional 10.0
    Nice hotel with good service
    Gary, us2 night trip with friends
    Exceptional 10.0
    Hotel was amazing, very clean and friendly staff. Also, very convenient, it has an exit to the mall.
    Paula, us5 night family trip
    Fair 4.0
    use it and do not come back .
    over all clean good morning Breakfast but service the room very poor not changed towels and bed blankets the same every day and the receptionist at front desk not very friendly I ask a day before my check out for one more night and very rude said to NO I will not recommend to my friends.
    Braulio, us3 night family trip
    Very Good 8.0
    Hotel location was perfect
    Michael, ie5 night trip
    Exceptional 10.0
    Great Hotel
    Have stayed 2 times in last several months. Always clean and well organized. I do not speak Spanish and they always find a way to understand me.
    Robert, us3 night trip
    Exceptional 10.0
    The hotel and service was great.
    Amazing.
    Erwin, us2 night family trip
    Exceptional 10.0
    great option
    excellent quality great location
    Andres, us2 night trip

    Novotel Medellín El Tesoro, Medellin

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