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Relais & Chateaux Chaptel Hangzhou, Hangzhou

4-star4 stars
Great for familiesThis property has good facilities for families.
No.57, Changsheng Road, Shangcheng, Hangzhou, 310006, China

4-star hotel with restaurant, near West Lake
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 51 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Great location within 5min walking distance to west lake, major shopping area and…Sep. 26, 2018
  • Very good location .great service Aug. 28, 2018

Relais & Chateaux Chaptel Hangzhou, Hangzhou

from $321 CAD
  • Classic Townhome, 1 King Bed, Terrace
  • Family Townhome, 2 Bedrooms, Patio, City View
  • Deluxe Suite, 1 King Bed, Ensuite, Garden Area
  • Deluxe villa 

What’s around Relais & Chateaux Chaptel Hangzhou, Hangzhou

Top spots nearby

Recommended by this property

  • No.2 Park (5-minute walk)
  • Broken Bridge (9-minute walk)
  • China Academy of Art (13-minute walk)
  • West Lake (16-minute walk)
  • Zhongshan Park (19-minute walk)
  • Hangzhou Botanical Garden (34-minute walk)
  • Zhejiang University (35-minute walk)
  • Hangzhou Zoo (5.4 km)
  • Lingyin Temple (6 km)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 22 min drive
  • Hangzhou Station - 5 min drive
  • Hangzhou East Railway Station - 9 min drive
  • Hangzhou Haining West Station - 31 min drive
  • Longxiangqiao Station - 3 min walk
  • Ding'an Road Station - 14 min walk
  • Fengqi Road Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 0
  • Year Built - 1930
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Relais & Chateaux Chaptel Hangzhou, Hangzhou’s small print

Also known as

  • Relais Chateaux Chaptel Hangzhou Hotel
  • Relais Chateaux Chaptel Hotel
  • Relais Chateaux Chaptel Hangzhou
  • Relais Chateaux Chaptel

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Mandatory fees

Deposit: CNY 1000.0 per stay

Optional extras

Rollaway beds are available for CNY 575.0 per day

Breakfast is offered for an extra charge of CNY 188 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Relais & Chateaux Chaptel Hangzhou, Hangzhou

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