Guests
All properties in St Austell, England, United Kingdom

Porth Avallen Hotel, St Austell

3.5-star hotel with restaurant, near Eden Project

  • Free WiFi in lobby and free parking

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  • Suite - Guest Room
  • In-Room Dining
  • Beach/Ocean View
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1 / 42Suite - Guest Room
Sea Road, St Austell, PL25 3SG, England, United Kingdom
8.2.Very Good.
  • Fantastic place to stay the fsmily room wqs perfect for us the location was great we…

    Jul. 29, 2021

  • Very enjoyable few days. Nice food and friendly staff

    Jul. 2, 2021

See all 27 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 28 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Business center
  • Airport shuttle

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Charlestown Beach - 5 min walk
  • Charlestown Shipwreck and Heritage Centre - 9 min walk
  • Charlestown Harbour - 10 min walk
  • Crinnis Beach - 12 min walk
  • Duporth Beach - 13 min walk
  • Shorthorn Beach - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Deluxe Double Room
  • Single Room
  • Standard Twin Room
  • Superior Double Room
  • Deluxe Twin Room
  • Suite
  • Superior Twin Room, Sea View
  • Standard Quadruple Room
  • Family Room

Location

Sea Road, St Austell, PL25 3SG, England, United Kingdom
  • Charlestown Beach - 5 min walk
  • Charlestown Shipwreck and Heritage Centre - 9 min walk
  • Charlestown Harbour - 10 min walk

What’s around

Landmarks

  • Charlestown Beach - 5 min walk
  • Charlestown Shipwreck and Heritage Centre - 9 min walk
  • Charlestown Harbour - 10 min walk
  • Crinnis Beach - 12 min walk
  • Duporth Beach - 13 min walk
  • Shorthorn Beach - 21 min walk
  • Cornwall Football Golf - 33 min walk
  • Cornwall Area of Outstanding Natural Beauty - 36 min walk
  • Spit Beach - 38 min walk
  • Porthpean Beach - 40 min walk
  • St Austell Brewery - 2.5 mi / 4.1 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 29 min drive
  • St Austell Station - 5 min drive
  • St Austell (USX-St Austell Train Station) - 5 min drive
  • Par Station - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services

Facilities

  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English

In the room

Freshen up

  • Private bathroom
  • Shower/tub combination

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

More

  • Daily housekeeping

Small print

Also known as

  • Porth Avallen Hotel St Austell
  • Porth Avallen St Austell
  • Porth Avallen
  • Porth Avallen Hotel St Austell
  • Hotel Porth Avallen
  • Porth Avallen Hotel Hotel St Austell

Optional extras

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is 10 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Eastern Paradise (10-min walk), Wrecker's (11-min walk), and Short & Strong Cafe and Deli (11-min walk).
  • Yes, an airport shuttle is available.
  • Porth Avallen Hotel has a garden.
8.2.Very Good.
  • 8.0.Very Good

    A traditional up market seaside hotel

    A traditional old up-market seaside hotel with pleasant public rooms, very limited wifi (reception or, if you are lucky, the dining room) and a GOOD restaurant. Rooms were well fitted out albeit with antiquated plumbing behind the refurbished bathrooms. Our bed was harder or firmer than we are used to and lacked a headboard, but the room had good views out over the sea. Our room was not as advertised on 2 hotel booking websites, but the receptionist (owner?) assured me, quite firmly, that "they" (the hotel) had never ever had the 32" TV or satellite service, and they had never advertised the rooms as having baths (there was a mixer shower with pretty poor pressure). So, the websites must have got the descriptions wrong. The car park is large but mainly sloping, uneven gravel. The views from the terrace and bar, and some bedrooms, are glorious. A new dining platform has been built to the front looking out over the sea (across the access road) but was not in use. Overall we felt this hotel was priced for the online adverts, and the lack of wi-fi, basic TV channels and low water pressure suggested that there was a surface gloss on an old property that will not stand the test of time. Staff were generally young, enthusiastic & courteous. Bar service (by the owner?) was hectic & slow and delivered in T shirt and shorts well into the evening; the guests made an effort to dress up, but the owner(s) didn't; they seemed to be working hard but tired. As was the hotel itself.

    PETER, 2 night trip, Jun. 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    On arrival we had a very friendly and welcoming check-in by a lovely young lady

    Samantha, 2 night trip, Jun. 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Loved location

    Superb location and lovely view. Service adequate but a little slow, and quite noisy from the building site next door first thing in the morning.

    Peter, 2 night trip, Jun. 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 night break

    Excellent staff. Great views. Very good food. Good value.

    2 night trip, May 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A very enjoyable stay

    We had a very good stay. The staff are all very helpful and friendly. Room was very comfortable and adequate for our 2 night stay although the stairs to the top of the hotel was a bit difficult but still no complaints. We ate our evening meal there both nights which were very nice. My only criticism is that there is no WiFi in the bedrooms and I think breakfast could have had some fruit on the menu.

    Jenny, 2 night trip with friends, Oct. 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Amazing hotel, skip the restaurant

    Amazing views over the water, plenty of parking. Check in was easy and they let us in early. Room 11 was spacious and clean, and bed really comfy. Staff really friendly. Outdoor seating was plentiful, and with an amazing view of the water. Only a short walk down to the town, or the other way to the beach. Breakfast was delicious, with quick service Only downside was the restaurant which we booked for dinner. They appeared to be out of alot of stock/ingredients but didn't communicate well with the guests, if its covid related- maybe consider making a new limited menu for the time being? I ordered a lamb burger with cucumber sauce and roasted pepper- it camr with lettuce and pickle and cheese (which I'm intolerant too). When questioned the chef said they didnt have any of what was on the menu- I would have chosen differently had I known. Expensive for what it was. Also another table was having a simular issue with edited items, and the manager came into the restaurant and was very rude and loud, in front of the other guests. It was very Faulty Towers-esque. Entertaining but certainly embarrassing for the manager to act in that manner, and really needs to work on his communication skills. He also blamed wait staff for issues he should have taken responsibilty for. Would skip the restaurant until issues have been fixed.

    Emma, 1 night trip, Sep. 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay

    Hotel room was spacious and clean. We didn’t eat there but the staff were very nice and the bar/restaurant has a great view over the coats. Location was also great, 20 min walk to the harbour with lovely pubs.

    Jason, 1 night trip, Aug. 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location and beautiful hotel! Highly recommended

    Mark&Kay, 1 night romance trip, Aug. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location very good. Friendly staff. Excellent food. (certainly as good if not better than the Carlyon Bay Hotel just down the road !!!!!)

    3 night romance trip, Sep. 28, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The property is expensive and run down. The internet is bad, upstairs corridor smells of hospital grade dis ijnfectant and the room was small crowded and needed a thorough clean. It has great views of the bay, but the room at $300 AUD per night is way overpriced You can do much better in the area.

    3 night romance trip, Sep. 5, 2019

    Verified Expedia guest review

See all 27 reviews