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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Restaurant
On the beach
On the beach
On the beach
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

UNESCO Sustainable Travel Pledge

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.0 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

8.4/10 Very good

1,271 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is CA $694
Price available on 02/28/2023
Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 28 min walk
  • Cancun Convention Center - 6 min drive
  • Tortuga Beach - 9 min drive
  • Langosta Beach - 10 min drive
  • Playa Tortugas - 14 min drive
  • Iberostar Cancun Golf Course - 12 min drive
  • Puerto Cancun Marina Town Center - 17 min drive
  • Delfines Beach - 15 min drive
  • Plaza Las Americas - 20 min drive
  • Ultramar Ferry Puerto Juárez - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • The Surfin Burrito - 6 min walk
  • Limoncello - 10 min walk
  • Lorenzillo's - 11 min walk
  • Mextreme - 13 min walk
  • Marinero's - 13 min walk
Map

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Dining choices include 6 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this upscale property include a rooftop terrace, a poolside bar, and a health club. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • On the beach
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 18 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Dining

Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 3.72 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>This property accepts credit cards and cash.</p>

Also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on 28 Feb 2023 start from CA $694, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only and nearby?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor pools, 2 bars, and a spa, as well as a health club and a garden.
Are there restaurants at or near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 6 onsite restaurants. Nearby restaurants include The Surfin Burrito (6-min walk), Limoncello (10-min walk), and Lorenzillo's (11-min walk).
Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only like?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 13-minute walk from Cancun Convention Center and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say this property is in a good location.

Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Fair

Not the best experience
Does not seem like a five star compared to other hotels, but I guess the price difference is where that comes from. The worst thing was the last day there was a big black bug in the room… and we were on the 12th floor and this happened.
3-night trip
Verified Hotels.com guest review

2/10 Poor

Sharla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxation and Comfort with small improvements
It was my first time staying at this resort. I was really impressed with the amount of service that was given. The butlers, concierge, bartenders and waiters were all very accommodating. With the exception of a few days in which the food during dinner was not seasoned enough, overall breakfast was good as well as lunch. Besides the buffet, they had other food stations and restaurants. They were good as well. The only problem with the food not being up to par was the Asian restaurant. I think adding shrimp fried rice, lo mien, general tso chicken, sweet and sour beef and/or pork as well as adding hibachi styled vegetables would build the restaurant up to its name. Although some of these are basic dishes they are common to those who love asian food. Lastly, for those like myself who like to work out on vacation it would be nice to have the weight room bigger with more smith machines and cable machines.
Philip, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Second time here and it was exceptional. Upset that Jades Restaurant menu changed, I was looking forward to that. Sports Bar food is still now
jamika, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mizia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was amazing, my wife and I stayed there for our honeymoon last year, and it was an amazing experience!
Verified Expedia guest review

10/10 Exceptional

Everything was outstanding
Verified Expedia guest review

8/10 Very good

The food was okay, but everything else was great!
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review