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Naruto Grand Hotel Kaigetsu

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Exterior
Beach
Desk, bed sheets
Desk, bed sheets
View from room

Overview of Naruto Grand Hotel Kaigetsu

Naruto Grand Hotel Kaigetsu

2.5 star property
Ryokan with restaurant, near Otsuka Art Museum

8.2/10 Very good

88 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
Map
82-88 Narutochou Tosadomariura, Naruto, Tokushima, 772-0053

Room options

About this area

What's nearby

  • Otsuka Art Museum - 2 min drive

Getting around

  • Tokushima Airport (TKS) - 18 min drive
  • Awa-Tomida Station - 26 min drive
  • Tokushima Station - 27 min drive
  • Tokushima Sako Station - 29 min drive

Restaurants

  • Four Seasons - 3 min walk
  • フランス料理フォーシーズン - 4 min walk
  • Cafe De Giverny - 20 min walk
  • レストランカリフォルニア テーブル - 5 min drive
  • Tamago Cafe - 5 min drive

About this property

Naruto Grand Hotel Kaigetsu

Naruto Grand Hotel Kaigetsu is a great choice for a stay in Naruto. The helpful staff and location get good marks from fellow travelers.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Kaiseki meal
  • Shared microwave
  • Shared refrigerator

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator

More

  • Housekeeping (once per stay)

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 11:00 AM.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

GRAND HOTEL KAIGETSU
NARUTO GRAND KAIGETSU
GRAND KAIGETSU
Naruto Grand Kaigetsu Naruto
NARUTO GRAND HOTEL KAIGETSU Ryokan
NARUTO GRAND HOTEL KAIGETSU Naruto
NARUTO GRAND HOTEL KAIGETSU Ryokan Naruto

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Naruto Grand Hotel Kaigetsu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Naruto Grand Hotel Kaigetsu?
Sorry, pets aren't allowed.
Is parking offered on site at Naruto Grand Hotel Kaigetsu?
Yes, there's free self parking.
What are the check-in and check-out times at Naruto Grand Hotel Kaigetsu?
You can check in from 3 PM - 11 PM. Check-out time is 10 AM.
What is there to do at Naruto Grand Hotel Kaigetsu and nearby?
Recommended spots to visit include Otsuka Art Museum (0.8 mi) and Naruto Park (1.1 mi), along with Naruto Whirlpools (1.1 mi) and Tokushima Prefectural Uzunomichi (1.5 mi).
Are there restaurants at or near Naruto Grand Hotel Kaigetsu?
Yes, there's an onsite restaurant. Nearby restaurants include Four Seasons (3-min walk), フランス料理フォーシーズン (4-min walk), and レストランカリフォルニア テーブル (3 mi).
What's the area around Naruto Grand Hotel Kaigetsu like?
Naruto Grand Hotel Kaigetsu is a short 5-minute walk from Setonaikai National Park and 16 minutes' walk from Otsuka Art Museum. Travelers say this ryokan is in a good location.

Overall score and ratings

8.2

Very good

7.7/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.7/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

KENNETH, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location and friendly staff
Overall good. The hotel is a bit old and due for renovation. Staff is friendly and the room is sizeable.
3-night romance trip
Verified Hotels.com guest review

4/10 Fair

Tsz Hin Norris, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

食事の衛生が気になりました
部屋からの景色は最高でした。露天風呂も良かったです。マイナスポイントとしては、ビュッフェのポトフの鍋の中に髪の毛が入っていたのをスタッフの方に伝えたら、髪の毛を取り除いただけで料理は取り換えずにそのままにしておいたのがすごく気になりました。衛生的にはいかがなものかとすごく残念でした。
1-night family trip
Verified Hotels.com guest review

8/10 Very good

NAOMI, 2-night trip
Verified Hotels.com guest review

8/10 Very good

非常に快適で、バイキングも美味しかったです。また、天空の湯も非常に綺麗でした。台風の接近もあったのですが、外に駐車場があるため、風が強い日は車が砂だらけになります。気をつけてください。
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MASAYUKi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

はじめてこちらのホテルに宿泊致しました。両親も連れての家族旅行です。目の前は海でとても感動しました。食事も海の幸が沢山のお食事でとても美味しく頂きました。お風呂が大好きな私はもう少し大きなお風呂と思っていたのですがコンパクトな露天風呂と大浴場で少しガッカリでした。お部屋の清掃はとても行き届いておりとても綺麗でした。女性は浴衣が選べて母と娘はとても喜んでおりました。従業員の皆様はとても親切丁寧でお若い従業員の方もとても良くしてくださいました。また是非利用したいと思います。ありがとうございました!
satoru, 1-night family trip
Verified Expedia guest review

4/10 Fair

値段の割に、サービスはイマイチだと感じました(お盆だから値上がりしてたのかも?)。再び利用するかというと、悩みます。他により良い宿がないか探したいかも……。 全体的にスタッフの人手不足が問題な気がします。フロントは長蛇の列なうえにフリーのスタッフがいない、売店の受付に人がいない、大浴場のアメニティの補充が不十分、清掃が細かなところまでは行き届いていない、など。 部屋が広く、海が目の前ですぐ泳ぎに行けるのはよかったです。食事は朝夕ともビュッフェ形式で、海鮮系豊富です。全体的に味は可もなく不可もなし、ただ海鮮系は結構いけるなという感じでした。
Ayaka, 1-night family trip
Verified Expedia guest review