Balcón del Cielo

Photo gallery for Balcón del Cielo

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Room, Balcony | Balcony
Room, Balcony | View from room
Superior Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets
View from room

Overview of Balcón del Cielo

Balcón del Cielo

3.0 star property
Guanajuato hotel in historical district

8.6/10 Fabulous

58 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
CARRETERA PANORAMICA PIPILA S/N, Colonia Centro, Guanajuato, GTO, 36000
Main amenities
  • Daily housekeeping
  • Self parking
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Self parking (surcharge)

Choose dates to view prices

About this area

What's nearby

  • In Zona Centro

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive

About this property

Balcón del Cielo

3-star hotel in the heart of Zona Centro
Balcón del Cielo provides amenities like a terrace and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • Multilingual staff, concierge services, and luggage storage
  • A TV in the lobby, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Balcón del Cielo have amenities such as free WiFi.
Extra amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch Smart TVs with cable channels


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured uncovered onsite self parking (MXN 100 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Terrace
  • Television in common areas


  • In-room accessibility


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies


  • Uncovered self parking costs MXN 100 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

Also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón del Cielo Hotel
Balcón del Cielo Guanajuato
Balcón del Cielo Hotel Guanajuato

Frequently asked questions

Does Balcón del Cielo offer free cancellation for a full refund?
Yes, Balcón del Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Balcón del Cielo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Balcón del Cielo?
Sorry, pets aren't allowed.
Is parking offered on site at Balcón del Cielo?
Yes. Self parking costs MXN 100 per night.
What are the check-in and check-out times at Balcón del Cielo?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Balcón del Cielo?
Yes. Nearby restaurants include Sette-caffé. Espresso bar. (6-min walk), La Capellina (7-min walk), and Santo Café (7-min walk).
What's the area around Balcón del Cielo like?
Balcón del Cielo is a short 6-minute walk from Alley of the Kiss and 9 minutes' walk from Union Garden.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Beautiful property with excellent view and EXTREMELY clean. Thank you!
Luis, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The view is awesome, highly recommended if you want the best view of town from your hotel room. The hotel rooms are clean and recently remodeled. Finding the hotel was a bit tricky, but mostly because I did not read the instructions.
Gustavo, 1-night family trip
Verified Expedia guest review

2/10 Poor

xijiang, 1-night trip
Verified guest review

10/10 Exceptional

Very good access and view
??, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 3-night trip
Verified guest review

10/10 Exceptional

Great stay great views. The balcon is located to the side of the hotel. Rooms have great views of downtown. No AC in the room I suggest ceiling fan to improve air circulation.
Carlos, 1-night family trip
Verified guest review

10/10 Exceptional

The funicular (tram) is a part of the hotel so you can have a beautiful view from a cliff and without even leaving the building you can get on the funicular and it drops right behind the Teatro Juarez in the heart of the city. The ride is only a couple of minutes, the view is amazing, the hotel gives you a free pass which also allows to you go to the front fo the line. I was alone and got a room with no balcony but still had a great view, so check to be sure you're getting a balcony if you want one, because not all rooms have one. The rooms have no heat and in February I was cold at night even with the extra blanket, so if you're going in the winter take warm pajamas. El Pípila is right next to the steps down to the hotel. There was a outdoor party atmosphere in the evening on Saturday. Don't know about other nights. A great breakfast is included: Coffee, juice, yogurt, granola, a plate of fruit, chilequiles with a choice of meat, sweetbread and regular bread, all delivered to your room but the earliest you can get it is 9:00.
3-night trip
Verified Travelocity guest review

8/10 Very good

Great first visit hotel.
Great location, breakfast was wonderful and having the funicular pass was a real bonus. However, walls are very thin so place was noisy. Could hear people outside at the view spot below my room having fun very late, and could hear people above me walking around in heels, as well as other things. Motion detector lights in hallway woke me up, too, because of glass wall in bathroom.
Mimi, 2-night trip with friends
Verified guest review

10/10 Exceptional

I loved the view from my balcony. Room clean. The front desk was helpful. I does help to have at least some Spanish when staying at this hotel.
1-night family trip
Verified CheapTickets guest review

8/10 Very good

Beautiful view and very frendly staff.. .........
Fernando, 6-night romance trip
Verified Expedia guest review