Photo gallery for Charlottehaven

Indoor pool
View from room

Overview of Charlottehaven


4.0 star property
4-star hotel in Osterbro with indoor pool and restaurant

9.2/10 Superb

113 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
Hjørringgade 12 C, Copenhagen, 2100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
For families
  • Playground on site
  • In-room childcare (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Separate dining area
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Osterbro
  • Nyhavn - 40 min walk
  • Parken Stadium - 6 min drive
  • Stroeget - 11 min drive
  • Amalienborg Palace - 10 min drive
  • Rosenborg Castle - 11 min drive
  • City Hall Square - 16 min drive
  • Tivoli Gardens - 14 min drive
  • Copenhagen Opera House - 23 min drive
  • Copenhagen Zoo - 20 min drive
  • Royal Arena - 33 min drive

Getting around

  • Copenhagen Airport, Kastrup (CPH) - 37 min drive
  • Hellerup Station - 5 min drive
  • Bernstorffsvej Station - 7 min drive
  • Østerport Station - 21 min walk
  • Nordhavn Station - 4 min walk
  • Nordhavn Station - 5 min walk
  • Orientkaj Station - 13 min walk

About this property


Charlottehaven puts you 2.1 mi (3.3 km) from Nyhavn and 2.8 mi (4.4 km) from Tivoli Gardens. Guests can take a dip in the indoor pool or grab a bite to eat at The Café, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a health club, a fitness center, and a sauna. The family-friendly amenities and location get good marks from fellow travelers. The property is just a short walk to public transportation: Nordhavn Station is 4 minutes and Nordhavn Station is 5 minutes.


Danish, English, Norwegian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 16 floors


  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Charlottehaven Garden reception,Hjørringgade 12c,2100 Copenhagen
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25


  • Pets allowed (2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Uncovered onsite self parking (DKK 150 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Beach nearby

Working away

  • Business center
  • 7 meeting rooms
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals


  • 4 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Sauna


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance


  • Danish
  • English
  • Norwegian
  • Swedish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate dining area
  • Separate sitting area
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet

Food and drink

  • Champagne service
  • Refrigerator
  • Freezer
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Mixer


  • Daily housekeeping

Special features


The Café - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between DKK 165 and DKK 265 for adults, and DKK 100 and DKK 175 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 3.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for DKK 250.0 per day
  • Rollaway beds are available for DKK 500.0 per day


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of DKK 200 per pet, per night


  • Uncovered self parking costs DKK 150 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 5 years old are not allowed in the swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.


Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Charlottehaven Hotel Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel Copenhagen

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Per, 3-night trip
Verified guest review

10/10 Exceptional

My experience was amazing, the room is much better than the pics.
Lauana, 5-night business trip
Verified guest review

10/10 Exceptional

Michael, 2-night trip
Verified guest review

8/10 Very good

Great location and Flat
Location is excellent next to both train and metro station. Staff very friendly and helpful. Flat good size ideal for family. The only criticism i would have is that the pool does not allow in children under 5. this is clearly stated on the website but still very disappointing, not come across this rule anywhere else ( however does seem to be a thing in Denmark). I can understand hygiene but most pools allow providing children are in swimming nappies etc.
David, 3-night family trip
Verified guest review

8/10 Very good

Dec. 21
Great location and a nice apartments. Shared facilities such as pool unfortunately overbooked due to non-resident members. Not so family friendly, but probably great for business.
Lars, 1-night family trip
Verified guest review

10/10 Exceptional

Our stay at Charlottehaven was wonderful, the room was bright, modern and comfortable - the bed was v.comfy. The staff are friendly and welcoming, always available to help - we will be staying again.
Gerallt Hughes, 3-night trip
Verified guest review

10/10 Exceptional

Thomas, 6-night business trip
Verified guest review

10/10 Exceptional

Home away from home
Very cozy and spacious apartment in a quiet area. Would highly recommend this place and the Laundromat cafe in the area which has lovely breakfast.
D, 2-night family trip
Verified guest review

8/10 Very good

2-night business trip
Verified guest review

10/10 Exceptional

Family stay
Really nice apartment, however I booked an apartment with city views as stated in the booking which we did not receive. Made a complaint to both the hotel and but nothing could be done. I suggest update the webpage.
Benito, 2-night family trip
Verified guest review