Residenza Termini, Rome

This is a beautiful apartment 10 minute walk from Termini. Decorated to a modern standard, very clean, very secure and all mod cons available. It has a great TV with plenty of choice, cooker, microwave, big fridge, shower was good if not spectacular. Supermarket (Conrad) around the corner and plenty of local restaurants if you don’t want to travel. Nearest metro is a 5 minute walk up the road. We would definitely stay here again when in Rome.

Lovely little apartment. The only complaint we have is that the mattress was quite hard. Would stay here again!

Beautiful apartment! It was large and very clean. Also very close to the metro and bus station so we got everywhere so easily. The owners were so very kind and helpful. Also close to many great restaurants! My husband and I really enjoyed our stay.

Nice owner, allow earlier check in Spacious room Comfortable Tidy Good location About 10 min walk to termini

We got to the hotel and checked in, we noticed there were some cleaners and workers standing around outside the entrance to our room but thought nothing of it. We continued to put our bags down in the room and head straight out to have a look around the city. We came back about 5 hours later to get showered and ready to go out for dinner only to discover my girlfriends Louis Viuton handbag had gone missing along with birthday cards with money in that her family gave her to open on her birthday while we were there. Obviously devastated, we went and spoke with the hotel manager. We didnt feel safe or comfortable staying there for the duration of the trip so booked another hotel a little more central. We told the manager this and his response was “what do you want me to do about it? Are you accusing me? Go and file a police report” very unhelpful, uncompassionate and dismissive. Anyway he said that if we file a police report and contact hotels.com they will process a refund for us for our first hotel. We followed his instructions and did just that. We knew he was talking rubbish and lowe and behold, when contacting Hotels.com for the refund, they informed us that they tried to process the refund but this had been blocked by the manager of the hotel. I tried to make contact with the manager to ask why it had been blocked and got no response and totally ignored. Please condsider this very carefully before booking this hotel. The management here is discraceful and unprofessional.