Destination
Guests
All properties in Isla Mujeres, Quintana Roo, Mexico
Aparthotel

Casa Azul Maya, Isla Mujeres

Comfortable apartment with kitchenette, near Garrafon Natural Reef Park

  • Free WiFi and free parking
From
$86 CAD

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Family Room - Living Room
  • Standard Quadruple Room - Living Room
  • Infinity Pool
Infinity Pool. Image 1 of 112
1 / 112Infinity Pool
Av. Perimetral Poniente. Fraccionmiento, Isla Mujeres, 77400, QROO, Mexico
9.2.Superb.
  • This place is AWESOME! I could never put into proper words to describe the wonderful…

    Feb. 16, 2021

  • One of the nicest places I’ve stayed at ! The room was spacious and the view from the…

    Jan. 5, 2021

See all 36 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool
    • Free parking
    • Pool
    • Free WiFi
    • Kitchenette
    • Non-smoking

    Property highlights

    Main amenities

    • 7 smoke-free apartments
    • Daily housekeeping
    • Private beach
    • 3 outdoor pools
    • Breakfast available
    • Pool bar

    Feel at home

    • Cribs/infant beds (surcharge)
    • Kitchenette
    • Cookware, dishware, and utensils
    • Microwave
    • Private bathroom
    • Separate dining area

    What’s around

    • Dolphin Discovery - 41 min walk
    • Garrafon Natural Reef Park - 1 min walk
    • Parque de los Suenos - 1 min walk
    • Isla Mujeres Sculpture Garden - 18 min walk
    • Tortugranja Turtle Farm - 21 min walk
    • Shark Beach - 22 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Family Room
    • Standard Quadruple Room
    • Double Room

    Location

    Av. Perimetral Poniente. Fraccionmiento, Isla Mujeres, 77400, QROO, Mexico
    • Dolphin Discovery - 41 min walk
    • Garrafon Natural Reef Park - 1 min walk
    • Parque de los Suenos - 1 min walk

    What’s around

    Landmarks

    • Dolphin Discovery - 41 min walk
    • Garrafon Natural Reef Park - 1 min walk
    • Parque de los Suenos - 1 min walk
    • Isla Mujeres Sculpture Garden - 18 min walk
    • Tortugranja Turtle Farm - 21 min walk
    • Shark Beach - 22 min walk
    • Norte Beach - 4 mi / 6.4 km

    Getting around

    • Cancun Intl. Airport (CUN) - 128 min drive

    At a glance

    Size

    • 7 apartments

    Arriving/leaving

    • Check-in time 3:00 PM-9:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    The manager

    Speaks: English, French, Spanish

    At the aparthotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Poolside bar

    Things to do

    • Beach towels
    • Number of outdoor pools - 3
    • Pool umbrellas
    • Free bicycles on site
    • Ecotours nearby

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Luggage storage

    Facilities

    • Safe-deposit box at front desk
    • Terrace

    Languages Spoken

    • English
    • French
    • Spanish

    In the apartment

    Home comforts

    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • In-room massage available
    • Separate dining area
    • Number of living rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Smart TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Microwave
    • Kitchenette
    • Cookware, dishware, and utensils

    More

    • Daily housekeeping
    • In-room safe

    Small print

    Also known as

    • Casa Azul Maya Aparthotel Isla Mujeres
    • Casa Azul Maya Aparthotel
    • Casa Azul Maya Isla Mujeres
    • Casa Azul Maya Aparthotel
    • Casa Azul Maya Isla Mujeres
    • Casa Azul Maya Aparthotel Isla Mujeres

    Optional extras

    Rollaway beds are available for MXN 12 per night

    Cooked-to-order breakfast is offered for an extra charge of MXN 10 for adults and MXN 10 for children (approximately)

    Cribs/Infant beds are available for MXN 10.0 per stay

    Policies

    Only registered guests are allowed in the guestrooms.

    Pool access available from 9:00 AM to 9:00 PM.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Casa Azul Maya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Casa Rolandi (2 mi), Lolo Lorena (2.1 mi), and Green Verde (2.2 mi).
    • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include access to a nearby outdoor pool.
    9.2.Superb.
    • 10.0.Exceptional

      We really enjoyed this condo the staff was very helpful and accommodating and the Acces to the beach club across from hotel was very convenient also we would highly recommend this for your stay we will be booking here again in the future

      Nathaniel, 3 night family trip, Dec. 26, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Amazing but slightly misleading

      The workers are amazing! Five stars just isn’t enough for the employees I communicated with before and during my stay. However the owners clearly are doing something wrong. The pictures are misleading. We booked this stay because of the pool. It would be an easy stay just enjoying the pool and time together. However the pool isn’t available to guests. When I booked there wasn’t a disclaimer. It wasn’t until after I mentioned it to the hotel that they put up a notification about being available on weekends. Also I paid extra for breakfast. Which I received but it was described as being in our room. They gave us a wrist band to two beach resorts where we could use the services and have breakfast. All great solutions and amazing experiences. However when you’re traveling out of the country the last thing you want is to feel taken, or mislead. And I felt that way. They went out of their way to make my birthday amazing.

      Alyson, 2 night trip, Dec. 9, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Had a wonderful stay at Casa Azul Maya. I wanted to be in a quieter area so I could relax and practice social distancing. This hotel has a partnership with a beach club so I had access to the beach and a pool. It even included a lot of water activities such as kayaking, paddle boarding, and snorkeling. I would definitely be coming back.

      5 night family trip, Dec. 7, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      This place is beautiful; it is rich in Mexican culture and nature. The made to order breakfast is top notch, the staff is friendly and best of all, you have access to the ocean amenities across the street. Highly recommended for a fun time for adults or for the family!

      Jonathan, 1 night family trip, Jul. 22, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      My wife and I stayed here for 2 nights because we had a wedding to attend. The hotel room itself was clean and well kept. The price was good. With taxes, it was about $101 US dollars per night. They did provide a continental breakfast that you could either eat at the pool or they would deliver to your room. We elected to have it in the room. It consisted of fruit, cereal and yogurt. It was fine. What we didn't like was that the safe didn't work and there was no phone in the room. We needed an extra blanket so we had to walk to reception. Whenever we had a question we had to walk to reception. It's not a big property so the walk is short but it's just the simple fact of the matter. Lastly, read carefully, the hotel is very close to the water BUT it's not close to the beach. On this end if the island there aren't really beaches. You can get in the water and snorkel or swim. When you envision a beach, this part of the island is not it. One of the other properties has a very very small sandy beach area but a majority of them don't.

      Chris, 2 night family trip, Mar. 6, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      It’s a place to relax and the staff goes above and beyond, they are super!

      Al, 3 night romance trip, Feb. 16, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Room was spacious, bright and comfortable. Staff was great - very responsive, friendly and helpful. Good location. Beautiful pool. Good breakfast.

      13 night romance trip, Jan. 30, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing pool, comfortable room, great breakfast. Everything was wonderful and views are beautiful.

      5 night trip with friends, Jan. 24, 2020

      Verified Orbitz guest review

    • 8.0.Very Good

      The place was nice. Far from downtown and main beach. Nice hotel. Taxi to get to town.

      3 night family trip, Dec. 27, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      This was such a beautiful property! It's set nicely into the hill, just one street from the shore. There's easy access to a small beach, bar, paddleboarding, and kayaking just across the street, down the staggered walkway. In the morning, the local birds and neighbor's dog are audible, so a sound machine or earplugs will help if you're a light sleeper like me. I'd definitely come back! P.S... thank you so much to the staff!! Not only did we check in very late and someone had to come out and let us into our room, but at check-out, I'd inadvertently left my wallet and other belongings under the bedcover, and all was found and returned immediately. I am grateful!

      2 night trip, Dec. 7, 2019

      Verified Expedia guest review

    See all 36 reviews