All properties in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Hotel Story

4-star hotel connected to a shopping center, steps from Sacred Heart Cathedral

  • Free continental breakfast and free WiFi
$64 CAD

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1 / 61Guest Room
  • Great location and excellent staff. Condition was mostly good, but shower did not drain…

    Sep. 30, 2020

  • This is a great place that is in the middle of everything in Sarajevo. But what really…

    Oct. 21, 2019

See all 39 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Room service
  • Self parking
  • Airport shuttle
  • Terrace

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Number of living rooms
  • Free toiletries

What’s around

  • In Old Town Sarajevo
  • Sacred Heart Cathedral - 3 min walk
  • Gazi Husrev-Beg Mosque - 3 min walk
  • Latin Bridge - 3 min walk
  • Eternal Flame - 5 min walk
  • Sebilj Fountain - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Family Room
  • 2 Bedroom Apartment
  • Comfort 2 Bedroom Apartment
  • Exclusive Double Room


  • In Old Town Sarajevo
  • Sacred Heart Cathedral - 3 min walk
  • Gazi Husrev-Beg Mosque - 3 min walk

What’s around


  • In Old Town Sarajevo
  • Sacred Heart Cathedral - 3 min walk
  • Gazi Husrev-Beg Mosque - 3 min walk
  • Latin Bridge - 3 min walk
  • Eternal Flame - 5 min walk
  • Sebilj Fountain - 6 min walk
  • Sarajevo City Hall - 9 min walk
  • Bosnian Parliament Building - 23 min walk
  • Mt. Trebevic - 2.7 mi / 4.3 km
  • Vrelo Bosne - 9.3 mi / 15 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 22 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 9 rooms


  • Check-in time 2 PM-6:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle from 6:00 AM to midnight*


  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Microwave in a common area


  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Elevator
  • Terrace
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Bosnian
  • Croatian
  • English
  • German
  • Serbian
  • Swedish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping

Small print

Also known as

  • Hotel Story Sarajevo
  • Story Sarajevo
  • Hotel Story Hotel
  • Hotel Story Sarajevo
  • Hotel Story Hotel Sarajevo

Optional extras

Self parking costs EUR 10 per day

Rollaway beds are available for EUR 30 per night

Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way)


Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.02 per person, per night for adults; EUR 0.51 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: EUR 0.26 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Story does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 6:00 AM. Check-out time is noon. Contactless check-in is available.
  • Yes. Nearby restaurants include Klopa (4-min walk), Karuzo (4-min walk), and Libertas (4-min walk).
  • Yes, an airport shuttle is available from 6:00 AM to midnight on request. The charge is EUR 20 per vehicle one-way.
  • Recommended spots to visit include Sacred Heart Cathedral (3-min walk) and Gazi Husrev-Beg Mosque (3-min walk), along with Latin Bridge (3-min walk) and Eternal Flame (5-min walk).
  • 10.0.Exceptional

    Best location in Sarajevo, great staff, great breakfast. They will arrange your airport pick up and drop off.

    Alex, 4 night romance trip, Aug. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional


    Just fabulous. Amazing location and service. The front desk lady was beyond helpful!

    Fakhir, 2 night family trip, Jul. 26, 2019

    Verified guest review

  • 10.0.Exceptional

    Good location but you need to park at a nearby garage and walk to the hotel.

    Zed, 2 night family trip, Jul. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Book it!

    Great place to stay in the best location in Sarajevo. Had a lovely stay!

    Jack, 2 night trip with friends, Jul. 3, 2019

    Verified guest review

  • 8.0.Very Good

    Great Location

    Great location. Large room. Bathroom had some unusual elements with the way pipes were run.

    Dona, 1 night romance trip, May 31, 2019

    Verified guest review

  • 8.0.Very Good

    Modern hotel at good location

    Good location & spacious room.

    Yuen Chi, 2 night family trip, Apr. 24, 2019

    Verified guest review

  • 10.0.Exceptional

    Staff were very helpful and friendly. Rooms were tidy. Love the contemporary modern renovation of the hotel. Room was so spacious. Location was central to town. Excellent customer service. I will be visiting again

    4 night family trip, Mar. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Modern near the old town

    Friendly staff, new and modern room/bath, good breakfast

    Paul, 2 night trip with friends, Feb. 17, 2019

    Verified guest review

  • 10.0.Exceptional

    Great little find in Sarajevo

    Great find in the heart of Sarajevo. The staff went above and beyond to make sure our stay was perfect and were super friendly.

    Hazel, 4 night family trip, Jan. 14, 2019

    Verified guest review

  • 8.0.Very Good

    great location modern hotel

    I stayed 1night with my husband in 2bedroom apartment. The location is GRATE! It is center of the old town, many tourist spots, restaurants, shops, and small supermarket are around the hotel. Big shopping mall is in 10min. from the hotel. Very convenient for everything. Modern and warm interior, and I was impressed with room names. It was not room1 or room2, but chapter1 or chapter2, because the hotel was " HOTEL STORY". I liked the sense. As for amenities are basic as a foreign hotel for Japanese, and slippers are nice! One thing I was disappointed, it was laundry. The hotel description from HOTELS.COM showed us the hotel has self-service laundry, but the house rules in our room said that we have to use hotel laundry service if we want to wash our clothes. The most important thing when we choose an apartment, not any other hotels is the laundry machine. We packed our clothes for 9days trip as the plan, we will wash them at hotel story. So we were shocked. Besides one bedroom door knob was broken and fell off when I turned it to close the door. But it was not big deal. The breakfast was good, and staff cared us finely. Calling a taxi for the airport, and translation to the taxi driver, furthermore two staff came out to see off us when we depart for the airport. Staff were very nice and friendly!! Stay there again? ....hummmm if it has a laundry machine in the apartment, probably yes. But if you don't mind that you should stay The Hotel Story. I recommend you!

    yoko, 1 night romance trip, Jan. 3, 2019

    Verified guest review

See all 39 reviews