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Hotel Agua Tulum

Photo gallery for Hotel Agua Tulum

Royal Double Room, 1 King Bed, Sea Facing | Terrace/patio
Beach nearby
Beach nearby
View from room
Design Suite, 1 Bedroom, Non Smoking, Sea View | Premium bedding, in-room safe, free WiFi

Overview of Hotel Agua Tulum

Hotel Agua Tulum

3.5 star property
3.5-star hotel with restaurant, near Tulum Beach

6.0/10 Good

2 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bathtub
Map
Carretera Tulum-Boca Paila kilometro 8,5, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 6 min drive
  • Tulum National Park - 19 min drive
  • Playa Paraiso - 25 min drive
  • Tulum Mayan Ruins - 29 min drive
  • Gran Cenote - 33 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • The real coconut - 7 min walk
  • Casa Banana - 8 min walk
  • Hartwood - 12 min walk
  • Mur Mur - 12 min walk
  • Cenzontle - 14 min walk

About this property

Hotel Agua Tulum

Placing you 0.1 mi (0.1 km) from Tulum Beach and 4.7 mi (7.5 km) from Playa Paraiso, Hotel Agua Tulum offers an airport shuttle (available 24 hours) for USD 260.00 per vehicle. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is 5.3 mi (8.5 km) from Tulum Mayan Ruins.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Library

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Italian
  • Spanish

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 260.00 per vehicle (roundtrip)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards.

Also known as

Agua Tulum
Hotel Agua Tulum Hotel
Hotel Agua Tulum Tulum
Hotel Agua Tulum Hotel Tulum

Frequently asked questions

Does Hotel Agua Tulum offer free cancellation for a full refund?
Yes, Hotel Agua Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Agua Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Agua Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Agua Tulum?
Yes, an airport shuttle is available. The charge is USD 260.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Agua Tulum?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Hotel Agua Tulum and nearby?
Hotel Agua Tulum has a picnic area.
Are there restaurants at or near Hotel Agua Tulum?
Yes, there's an onsite restaurant. Nearby restaurants include The real coconut (7-min walk), Casa Banana (8-min walk), and Hartwood (12-min walk).
Does Hotel Agua Tulum have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hotel Agua Tulum have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Agua Tulum like?
Hotel Agua Tulum is located near Tulum Beach, just a short 16-minute walk from Ven a la Luz Sculpture and 7 minutes' walk from The real coconut.

Overall score and ratings

6.0

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

2/10 Poor

In all my travels over the years I’ve never had a bad experience at a hotel or resort. This hotel was very different. From jack hammers and construction starting at 6am every day right next to our villa to constant powers outages during our entire stay. Due to being a beach villa, the fan was the only means of temperature control in the room. When the power was out discomfort was high and a scared infant below us was terrified judging by the cries. This resort was stated to be 17+ years old adults only on Expedia and this was clearly not the case as we were asked to keep our evening(9pm) chatter to a minimum due to a child staying below us. Management and ownership did nothing to rectify these issues when discussed and I ended up checking out early.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location
Great location. Friendly staff. Stayed at the Oceanfront Suite, perfect to feel the breeze, watch and hear the waves. No swimming pool!
Edward, 3-night family trip
Verified Hotels.com guest review