Guests
All properties in Ulaanbaatar, Mongolia

Novotel Ulaanbaatar, Ulaanbaatar

3.5-star hotel in Ulaanbaatar with indoor pool and bar/lounge

  • Free WiFi and free parking
From
$124 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Guest Room
  • Guest Room
  • Pool
  • Junior Suite, 1 King Bed - Bathroom
  • Guest Room
Guest Room. Image 1 of 55
1 / 55Guest Room
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201, Mongolia
8.8.Fabulous.
  • Loved all of it. Great location. super friendly and helpful staff, modern amenities,

    Oct. 8, 2019

  • The rooms are always nice and comfortable. However the pool was a disgusting stagnant…

    Dec. 13, 2019

See all 28 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 192 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool access
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Downtown Ulaanbaatar
  • National University of Mongolia - 6 min walk
  • Mongolian Natural History Museum - 7 min walk
  • National Museum of Mongolia - 10 min walk
  • Government Palace - 11 min walk
  • Sükhbaatar Square - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 1 King Bed
  • Standard Room, 1 King Bed with Sofa bed
  • Standard Room, Multiple Beds
  • Superior Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed

What’s around

Landmarks

  • In Downtown Ulaanbaatar
  • National University of Mongolia - 6 min walk
  • Mongolian Natural History Museum - 7 min walk
  • National Museum of Mongolia - 10 min walk
  • Government Palace - 11 min walk
  • Sükhbaatar Square - 12 min walk
  • Chinggis Khan Statue - 12 min walk
  • Central Museum of Mongolian Dinosaurs - 12 min walk
  • Central Tower - 13 min walk
  • The Fine Arts Zanabazar Museum - 13 min walk
  • Ministry of Foreign Affairs - 15 min walk

Getting around

  • Ulaanbaatar (ULN-Buyant-Ukhaa Intl.) - 17 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 55 min drive
  • Ulaanbaatar Station - 4 min drive
map
See on map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201, Mongolia

At a glance

Hotel size

  • This hotel has 192 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Picnic area

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Mongolian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

JADE GARDEN - This restaurant specializes in regional cuisine and serves lunch and dinner.

FOOD EXCHANGE - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

GOURMET BAR - This bar serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Shuttle transfer per adult: USD 58 (one-way)
  • Shuttle transfer per child: USD 10 (one-way), (up to 8 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 70 (subject to availability)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Novotel Ulaanbaatar Hotel
  • Novotel Ulaanbaatar Hotel
  • Novotel Ulaanbaatar Ulaanbaatar
  • Novotel Ulaanbaatar Hotel Ulaanbaatar

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Ulaanbaatar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from noon - midnight. Check-out time is noon. Late check-out is available for a charge of USD 70 (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring regional cuisine. Nearby restaurants include BBQ Chicken (3-min walk), BORKHOSH coffee & beer (3-min walk), and Yummy chicken (3-min walk).
  • Novotel Ulaanbaatar has an indoor pool, a sauna, and a fitness center, as well as a picnic area, a garden, and access to a nearby outdoor pool.
8.8.Fabulous.
  • 10.0.Exceptional

    Staff very friendly and helpful. Adjustable heating in spacious comfortable room

    6 night business trip, Dec. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent.

    Everything is excellent. The hotel is new and facilities are nice.

    Jocelyn, 3 night romance trip, Aug. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The whole stay was excellent from start to finish. Very friendly and helpful staff, great location, excellent room with excellent view. Choice of restaurants and bars was nice. Food was very good. According to my son, the minibar might have been slightly better stocked , but I was happy with it and don't have any constructive suggestions.

    2 night family trip, Jul. 21, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Did Not honor booking unless i pay entire booking

    I booked this through hotels.com and it was booked as pay at hotel. However the hotel was sold out on july 10 and emailed me that they would have to charge me for my stay or cancel my booking which was for 3 days. I though this was very unprofessional since they had my credit card as a guarantee and could charge it had i not shown up. I talked with hotels.com went to the hotel and they all said it was ok, however the hotel still charged my entire stay prior. It is very unprofessional to not honor a booking and threaten to cancel my booking if I dont pay I was traveling and it was very stressful to think i would not have a place to stay which I booked months in advance.

    avi, 3 night trip, Jul. 10, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    We paid for the breakfast to be included in the room rate and only ate there the first day - it was so bad that we just decided to go out and purchase breakfast elsewhere. The air conditioner also barely worked so we were sleeping in 27 c degree weather every night (per the room’s thermometer). It was really unbearable for such an expensive and new hotel. We were truly disappointed. The rooms were modern, new and clean but we wouldn’t stay here again, would probably opt for the Blue Sky instead.

    4 night family trip, Jul. 4, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice, clean hotel

    My friend and I had a lovely stay at Novotel. The rooms are spacious and clean, although I did find it strange that they did not have a full length mirror in the room I stayed. The breakfast buffet was not included in the price, and it was not so good, maybe because it is the low season. My friends waffle was over cooked and hard. If you are gluten free it it is a bit tricky as well because they put their bacon on bread, as a filler I guess. The pool, sauna and gym are very nice. Overall, O would recommend staying at Novotel.

    1 night trip with friends, Feb. 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice stay at Novotel

    The stay was fine. It's a brand new hotel, and everyone was very helpful. It's clear that there are still some issues to work out -- the elevators were out, and it was absolutely boiling in my room, with very little way to cool things down aside from opening the window (not advisable given UB pollution). Definitely a good value for money.

    Benjamin, 7 night business trip, Feb. 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good hotel! :)

    It was wonderful! :)

    Ronald, 1 night family trip, Dec. 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best hotel I stayed at in Ulaanbaatar. Immaculate, new, and with a fantastic staff! Best buffet, too.

    PeterJ, 3 night trip, Sep. 22, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    노보텔 후기

    깨끗하고 좋았습니다. 조식도 좋았구요 객실 온도가 조금 높은것 같고 건조하네요

    YOUNGSOO, 3 night business trip, Jan. 11, 2020

    Verified Hotels.com guest review

See all 28 reviews