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All properties in Isla Mujeres, Quintana Roo, Mexico

Hotel Secreto, Isla Mujeres

4-star beachfront hotel with outdoor pool, near Norte Beach

  • Free WiFi and free parking
From
$167 CAD

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Executive -Fourth Floor king - Beach/Ocean View
  • Infinity Pool
Infinity Pool. Image 1 of 42
1 / 42Infinity Pool
Sección Lote 11, Isla Mujeres, 77400, QROO, Mexico
9.4.Exceptional.
  • We loved this spot. Exceeded all expectations. Staff and service were top notch. Liked…

    Feb. 4, 2019

  • What a secret treasure! Loved this place and the staff was amazing! Hope to return again…

    Apr. 30, 2021

See all 102 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 12 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Room service
  • Fitness center

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Premium bedding
  • Bathrobes

What’s around

  • On the beach
  • Norte Beach - 4 min walk
  • Garrafon Natural Reef Park - 20 min walk
  • Aztlán Galería - 3 min walk
  • Costa Occidental de Isla Mujeres National Park - 4 min walk
  • Cocal Beach - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe -Second & Third Floor King
  • Executive -Fourth Floor king
  • Superior- Ground Floor King
  • Signature-Garden View King

What’s around

Landmarks

  • On the beach
  • Norte Beach - 4 min walk
  • Garrafon Natural Reef Park - 20 min walk
  • Aztlán Galería - 3 min walk
  • Costa Occidental de Isla Mujeres National Park - 4 min walk
  • Cocal Beach - 5 min walk
  • Parador Fotográfico - 8 min walk
  • Terminal Marítima Isla Mujeres - 10 min walk
  • Crayola House - 2.4 mi / 3.9 km
  • Dolphin Discovery - 4.9 mi / 7.8 km
  • Mujeres Beach - 6.5 mi / 10.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive
map
See on map
Sección Lote 11, Isla Mujeres, 77400, QROO, Mexico

At a glance

Hotel size

  • This hotel has 12 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Small print

Also known as

  • Hotel Secreto Isla Mujeres
  • Secreto Isla Mujeres
  • Secreto Hotel Isla Mujeres
  • Secreto Isla Mujeres
  • Hotel Secreto Hotel
  • Hotel Secreto Isla Mujeres
  • Hotel Secreto Hotel Isla Mujeres

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Transfers via boat are required and must be arranged at least 24 hours before travel by contacting the property at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Secreto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11:30 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Lola Valentina (4-min walk), Asia Caribe (4-min walk), and Rooster (5-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.
  • Hotel Secreto has an outdoor pool and a fitness center, as well as spa services.
9.4.Exceptional.
  • 10.0.Exceptional

    2 Day Stay at Hotel Secreto

    My husband and I loved our time at Hotel Secreto ~ we are very happy we stayed there and will stay there again on our next trip to Isla Mujeres.

    2 night trip, Apr. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay.

    The rooms are large, well appointed and comfortable. The hotel is close to playa Norte which is the best beach on the island. The Pool area is beautiful. The staff is friendly and helpful. I would have loved breakfast on the balcony but the hotel doesn’t have a restaurant. But it didn’t take away from the amazing stay.

    ivonne, 5 night trip, Mar. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My bf loves how spacious the rooms are and the beautiful beach view from our balcony. We enjoyed our stay here so much that we decided to again book our stay while visiting the island. The waterfall shower heads, Nespresso machine in the rooms are great additions frm our previous stay. As well as the clean and neat interior designs. Although the hotel strongly recommends you to not throw/flush toilet papers in the toilet, it did not hinder our decision of booking this cute hotel again. My only recommendations for this hotel and for future guests to enjoy their experience well is for management/ staff to place mattress topper on their bed. (We found the mattress too firm for our back) Overall we like this cute and quaint hotel!

    1 night romance trip, Feb. 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Dreamy Stay at Secreto - 5 stars

    It was amazing ... honeymoon worthy. Truly a pleasure.. I would recommend this hotel for any occasion .. we will be back

    Jackson, 1 night family trip, Feb. 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Secreto is a gem. Truly wonderful start to finish. The owner and staff were tremendous in their recommendations, hospitality and overall service. The location is perfect for accessing the island’s most beautiful beach, and has its own beach front area. If you like peaceful, low key elegance away from the monolith hotel scene, Secreto is the place to go.

    2 night romance trip, Feb. 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wow! We were greeted by Scott (the owner) when we arrived. From the minuet we walked in, he made sure we had everything we needed for a wonderful stay. The rooms and balcony's are large, super clean and furnished with everything you need. The bed was the best we have experienced in Mexico. The air conditioning was cold and the water was hot. The view from our balcony looks over the pool and right out to a quiet cove on the rough side of the island. The lobby bar is manned by Angel. He is very quick to make up your drinks and help order awesome food from Las Hamacas to enjoy at the pool. The beach is right out the back door and it is a quick walk to the lagoon by the Mia for swimming and snorkeling. The location of the hotel is a quick walk to North Beach and everything in El Centro. For trips to other parts of the Island you can arrange a golf. We have been staying at different hotels on Isla for the last 5 years, but I can't imagine staying anywhere else now that we have experienced Hotel Secreto

    Phillip, 6 night romance trip, Jan. 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommend. Great service. Beautiful hotel

    Incredible service in this gem boutique hotel. Hotel owner and staff constantly went above and beyond. Beautiful setting and great location on Isla. Highly recommend

    Justin, 4 night trip with friends, Jan. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A fantastic hotel in a beautiful location! The owner and staff go above and beyond to ensure you enjoy your stay.

    Jason, 4 night trip, Dec. 30, 2020

    Verified CheapTickets guest review

  • 10.0.Exceptional

    This little hotel is incredible! The owner was very involved and super helpful, answered any of our questions about restaurants and rentals. And the hotel itself is absolutely adorable. Beautiful room, the pool overlooking the ocean and a spectacular view. My boyfriend was stoked about the Nespresso machine and complimentary espresso pods, I was stoked about the complimentary bottle of wine. It is centrally located, a short walk to restaurants, the beach, & shopping. We were able to park the bike we rented right in front. This hotel made our stay on Isla Mujeres perfect, I would highly recommend staying here!

    Racquel, 2 night romance trip, Dec. 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Happy in Isla Mujeres

    We really liked that the property was tucked away from the hustle and bustle of the main strip. The hotel was very quite/clean and the staff were super helpful

    Michael, 2 night trip, Dec. 28, 2020

    Verified Hotels.com guest review

See all 102 reviews