Palace Inn

Photo gallery for Palace Inn

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Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Palace Inn

Palace Inn

2.5 star property
El Paso hotel in city center

9.2/10 Superb

1,005 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
8778 Gateway Blvd E, El Paso, TX, 79907
Main amenities
  • Daily housekeeping
  • Fitness center
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower

Choose dates to view prices

About this area

What's nearby

  • Heart of El Paso
  • American Consulate - 25 min drive
  • Fort Bliss - 17 min drive

Getting around

  • El Paso International Airport (ELP) - 12 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 39 min drive
  • El Paso Union Depot - 21 min drive

About this property

Palace Inn

Hotel in a shopping district
Palace Inn provides amenities like free continental breakfast and a gym. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say great things about the convenient parking
Room features
All guestrooms at Palace Inn feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch LCD TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM

Services

  • 24-hour front desk

Facilities

  • Fitness center

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free long-distance and local calls

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Frequently asked questions

Does Palace Inn offer free cancellation for a full refund?
Yes, Palace Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palace Inn?
As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at Palace Inn on 6 Oct 2022 start from CA $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palace Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palace Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palace Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Palace Inn?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Palace Inn?
No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (9-min drive) is nearby.
What is there to do at Palace Inn and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Palace Inn?
Yes. Nearby restaurants include El Taco Tote (2 mi), Carl's Jr. (2.1 mi), and Whataburger (2.7 mi).
What's the area around Palace Inn like?
Palace Inn puts you in the heart of El Paso. Popular attractions include Cielo Vista Mall, which is 9 minutes away by car.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Gerald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Decent
It was decent, but I would stay there again. Not really an ideal place for families.
Ernie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thurman, 1-night trip
Verified Hotels.com guest review

6/10 Good

Adriana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aleasha, 1-night trip
Verified Hotels.com guest review